Real 2. Plza. Héroes de Cavite, Cartagena, Murcia, 30201
What's nearby
Old Cathedral of Cartagena - 3 min walk
Roman Theater - 5 min walk
Gran Hotel - 5 min walk
Port of Cartagena - 6 min walk
Punic wall of Cartagena - 11 min walk
Getting around
Corvera (RMU-Region de Murcia Intl.) - 31 min drive
Cartagena (XUF-Cartagena Train Station) - 16 min walk
Cartagena Station - 16 min walk
Torre-Pacheco Station - 27 min drive
Restaurants
Yellow Submarine - 2 min walk
Columbus - 2 min walk
Burger King - 3 min walk
Mare Nostrum - 7 min walk
Cotton Grill - 6 min walk
About this property
Hotel Cartagena Puerto
Hotel Cartagena Puerto is a great choice for a stay in Cartagena. Guests looking for a bite to eat can visit Gastrobar Cibus, which serves Spanish cuisine and is open for lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. The helpful staff and location get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
100 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 19 per day)
Off-site parking nearby (EUR 19 per day)
Property amenities
Food and drink
Buffet breakfast (surcharge) 7 AM–10:30 AM on weekdays and 8 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
3 meeting rooms
Conference space (1582 square feet)
Services
24-hour front desk
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
At least 80% of food locally sourced
Vegetarian dining options
Humane treatment of captive wild animals
Local culture and ecosystem education
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Hardwood flooring in room
Room amenities
Be entertained
42-cm plasma TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower/bath combination
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Water-efficient showers only
Special features
Dining
Gastrobar Cibus – This restaurant specialises in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19.90 per person
Pets
Service animals exempt from fees
Pet deposit: EUR 100 per stay
Pets are allowed for an extra charge of EUR 35 per pet, per stay
Parking
Self-parking costs EUR 19 per day
Parking is available nearby and costs EUR 19 per day
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts major credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hotel Nh Cartagena
Nh Hotels Cartagena
NH Cartagena
Hotel Cartagena Puerto Hotel
Hotel Cartagena Puerto Cartagena
Hotel Cartagena Puerto Hotel Cartagena
Frequently asked questions
Does Hotel Cartagena Puerto offer free cancellation for a full refund?
Yes, Hotel Cartagena Puerto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cartagena Puerto?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of EUR 35 per pet, per stay, and there's also a deposit of EUR 100 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Cartagena Puerto?
Yes. Self-parking costs EUR 19 per day.
What are the check-in and check-out times at Hotel Cartagena Puerto?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Hotel Cartagena Puerto?
No, this hotel doesn't have a casino, but Casino de Cartagena (2-min walk) is nearby.
Are there restaurants at or near Hotel Cartagena Puerto?
Yes, Gastrobar Cibus offers Spanish cuisine.
What's the area around Hotel Cartagena Puerto like?
Hotel Cartagena Puerto is in Cartagena Casco, a short 2-minute walk from Casino de Cartagena and 3 minutes' walk from Old Cathedral of Cartagena. Travellers love the hotel's prime location.
Hotel Cartagena Puerto Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
4 December 2024
HENRIK
HENRIK, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 December 2024
Weekend in Cartagena
Hotel is in a great location facing the port, our room had a large terrace with views of the bay, staff were very efficient and pleasant to deal with. Our room was a bit tired but overall a great hotel to stay in.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
City Break S.U
Hotel location great Hotel Room a bit clinical no pictures
Table and chairs need replacing
The Bar and restaurant typical of a Holiday inn Express
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 November 2024
Nice hotel at Cartagena Port.
A comfy hotel with lots of thoughtful items in the room. Very clean, very quiet and in a good location. The decor is modern but a little dark, and bare in the Reception area. The breakfast was good and the staff, friendly. We were unable to park in their underground car park even though the hotel was very quiet, and it was a bit of a walk to the nearest public car park.
Susan
Susan, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 November 2024
Jason
Jason, 1-night trip
Verified Hotels.com guest review
6/10 Good
6 November 2024
jacqueline
jacqueline, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Martin
Martin, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Gary
Gary, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Great staff
Paul
Paul, 18-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Piotr
Piotr, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 October 2024
Not as expected for a Superior room
The room suffered from a bit of noise, clock tower bells, seagulls during the night. The minibar fridge made a lot of noise that you thought someone had entered the room. The bathroom door needs adjusting as it was catching on the floor so waking you up when someone visited it. The balcony door/window had a big step up to get out and consequently a dangerous step down. The view from the balcony was very good over the harbour. It said parking available but had to go to a public car park away from the hotel.
Nigel
Nigel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Thank you
The hotel was in a great location for my work. The staff were really helpful and did all they could to make my stay experience a good one.
B S
B S, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
15 October 2024
Staff at the hotel were friendly and helpful.
They first room had an air conditioner leak and we had to be moved to another room which was nice .
Margaret
Margaret, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Andrew
Andrew, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Great location
Angel L
Angel L, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 September 2024
Great hotel
igor
igor, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 September 2024
Great location good hotel with everything needed.!
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 September 2024
We parked off site. Check in staff were very nice. Next morning's staff were not so well informed. Breakfast was very nice. Awkward coffee machine however. Food was plentiful and staff friendly
Ian
Ian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 September 2024
Parking for only small cars
Henriette
Henriette, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
Perfect location. The staff was very helpful and all spoke English. Will stay here again
Fran
Fran, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
Marlene
Marlene, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
Muy limpio el hotel, rapida atencion al cliente por parte del staff, muy bien hubicado, alrededor hay restaurantes, tiendas, barras etc, el aire acondicionado no estuvo muy bueno pero me dieron ventiladores y pudimos descansar esa noche.
Yoletsys
Yoletsys, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Perfect location in Cartagena. The staff was lovely
NISHAA
NISHAA, 1-night trip with friends
Verified Expedia guest review
6/10 Good
17 August 2024
Disappointed
We thought we’d booked a superior room with a balcony as shown in the picture, this was not the case. Misleading at best. Extremely disappointed and have no doubt we are not the first customers that have been tricked by the pictures. Not good enough.
The hotel is rather soulless and lacking in information regarding facilities, dining, bar etc. We had no idea if they even do bfast or food or drink.
Liked Cartegena as a destination but on our next visit we’ll be staying elsewhere.