Cusco (CUZ-Alejandro Velasco Astete Intl.) - 15 min drive
San Pedro Station - 15 min walk
Cusco Wanchaq Station - 15 min walk
Poroy Station - 27 min drive
Airport shuttle (surcharge)
Restaurants
Museo del Pisco - 1 min walk
Jack's Cafe - 2 min walk
Cicciolina Cafe
Mama Seledonia - 2 min walk
Picarones Ruinas - 1 min walk
About this property
Hotel Ruinas
Hotel Ruinas is just 3.1 mi (5 km) from the airport and offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and free buffet breakfast is available daily between 5:30 AM and 9 AM. Also, Cusco Cathedral and Plaza de Armas are within a short 10-minute walk. Fellow travellers say great things about the helpful staff.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
34 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 10:00 AM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 9 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 1312 ft (PEN 40 per day)
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 5:30 AM–9 AM
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Computer station
Co-working spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry service
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1997
Safe-deposit box at front desk
Library
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Optional extras
Airport shuttle service is offered for an extra charge of PEN 15 per vehicle (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Parking
Parking is available nearby and costs PEN 40 per day (1312 ft away)
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts major credit cards. Cash is not accepted.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20442053431
Also known as
Hotel Ruinas
Hotel Ruinas Cusco
Hotel Ruinas Hotel
Ruinas Cusco
Ruinas Hotel Cusco
Hotel Ruinas Cusco
Hotel Ruinas Hotel Cusco
Frequently asked questions
Does Hotel Ruinas offer free cancellation for a full refund?
Yes, Hotel Ruinas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ruinas?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Hotel Ruinas?
Yes, an airport shuttle is available. The charge is PEN 15 per vehicle one-way.
What are the check-in and check-out times at Hotel Ruinas?
Check-in start time: 10:00 AM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 9 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel Ruinas and nearby?
Recommended spots to visit include Cusco Cathedral (3-min walk) and Plaza de Armas (5-min walk), along with Museo de Historia Natural (5-min walk) and Museo de Arte Popular (6-min walk).
What's the area around Hotel Ruinas like?
Hotel Ruinas is in Cusco Historic Center, a short 3-minute walk from Cusco Cathedral and 5 minutes' walk from Plaza de Armas.
Hotel Ruinas Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
21 December 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Most hospitable
The staff at the Ruias is amazing; their purposeful hospitality stood out during our visit. Everything we requested at any hour was immediately got an immediate response. The hotel's location, near the main plaza, is very convenient.
Bryan
Bryan, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Great Hotel
Mason
Mason, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
14 July 2024
Ashraf
Ashraf, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 June 2024
Nice breakfast included in our reservation. The hotel has an impressive collection of acient pottery and textiles. Very conveinient to center city.
Jody S.
Jody S., 2-night family trip
Verified Expedia guest review
8/10 Very good
13 June 2024
Tolles Hotel & Zimmer aber leider unfreundliche Mitarbeiter. Wir haben einen Transfer vom Busbahnhof zum Hotel bestellt und das Taxi ist nie gekommen.
Das Zimmer und die Lage allerdings spektakulär. Auch das Frühstück sehr lecker!
Julia
Julia, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 June 2024
Patricia
Patricia, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
25 May 2024
Water to drink, you have to buy
Ines
Ines, 4-night trip
Verified Expedia guest review
10/10 Exceptional
16 May 2024
Este hotel nos encanto, el personal de hotel muy amable y servicial, sin dudas muy bien ubicado. El ambiente y decoración del lobby espectacular, claro si volvemos a Cusco nos encantaría volver a este Hotel.
Michael
Michael, 4-night family trip
Verified Expedia guest review
8/10 Very good
12 May 2024
Is a very convenient hotel, near Plaza de Armas. In a safe area, specially if you are traveling alone.
Just make sure that you are not place in a rooms that face that street because is very noise and not good for resting.
Tania
Tania, 2-night trip
Verified Expedia guest review
2/10 Poor
9 May 2024
We arrived at 1130pm and was hoping to extend stay to 2 days due to late flights , the staff said we need to check out at 9am coz they were full , we had to change hotels due to that we had to go to the streets and find another hotel in a city we have never been
Neriza
Neriza, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 April 2024
Lovely hotel and staff. The first floor is flooded with Inca artifacts and stories.
Juan
Juan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
14 April 2024
Good central location, but honking horns all night
Lee Ann
Lee Ann, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 February 2024
Caring and compassionate from the doorman to the front desk and cleaning staff. My wife had a medical issue and the staff immediately assisted her needs. They also helped fix mistakes the travel agency had made in the booking. I can’t say enough good things about the hotel experience. It was the best part of our travel experience.
Philip
Philip, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
28 January 2024
The staff were all very friendly and helpful. We especially enjoyed the breakfast options and that tea was available all day!
Elaine
Elaine, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
31 August 2023
Holly
Holly, 1-night trip
Verified Expedia guest review
8/10 Very good
7 August 2023
Good hotel with a great location
I really enjoyed this hotel. Its location, 2 minutes from the main square, was excellent. The customer service was also super friendly and helpful. I really only saw two drawbacks, and these may be true for any of the hotels in older buildings that are centrally located. Firstly, I had the option of taking a street facing room or not. I thought it would be nice to have a balcony to see whatever was happening outside. Unfortunately, this includes a dozen or so tour buses that show up every morning as early as 4:00am. That means early morning noise. Many day tours originating in Cusco begin very early each morning. This isn’t the hotel’s fault but is something to be aware of if given a choice of room. The only other thing to be aware of is that in older buildings it may take quite a long time for the hot water to make its way to your room if your up early for one of those 4:00am tours. This is just something to be aware of if you’re looking for a warm shower in the early morning but also something I ran into at a second hotel I stayed at.
Id definitely stay here again
charles
charles, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 May 2023
Safe homy staff
Close to many resturants cafe shopping and lot of attraction sights at around
Hasna
Hasna, 1-night trip
Verified Expedia guest review
6/10 Good
2 October 2022
Needs TLC and updates!!
First stay at Ruinas since pandemic…found hotel to be worn out…carpeting on steps worn through to backing, frayed, dirty and loaded with stains. Bedding was gross… felt very unclean and definitely old and worn. So for the price of 95 US dollar you would expect otherwise!
Breakfast included in stay, but it was same typical buffet; nothing beyond. No dietary restrictions options such as gluten free or without salt… so I had to go out to breakfast each day.
Location is great…
Front desk charged us for a night stay that we were adamant had been already paid for. And then ( thankfully) realized their mistake. Be aware and carefully… always get a receipt and keep email records!!
Had to change rooms as invaded by a horse of ants in first room & from looking at the picture one can see that they were after something sweet on counter like a circular glass… meaning that bathroom sink area hadn’t been cleaned from last customer. I was beyond disgusted!
Hotel Ruinas… not on my list of places to stay in Cusco. Not worth the monies.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2022
Great location and friendly staff
Omar
Omar, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
16 July 2022
Excellent location and hotel
Emma
Emma, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
2 May 2022
We stayed in this hotel for two nights at the tail end of our Peru trip. They were very helpful, offering to hold our luggage while on a jungle trek. They paid for our taxi back to the airport when we left. Excellent Service.
Roger
Roger, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
20 March 2022
Monica
Monica, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 January 2022
The property location couldn't be better - walking distance to the centre of the old city. The staff were lovely, kind, and very helpful. The room was clean and had everything in it I needed. Definitely would recommend!
Lauri
Lauri, 2-night trip
Verified Expedia guest review
8/10 Very good
21 September 2021
Was a nice place to stay but it took forever to get hot water which was very annoying to say the least.