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Hotel Universal

2.0 star property
Hotel with bar/lounge, near Porto Historic Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Universal

Exterior
Exterior
Interior detail
In-room safe, bed sheets, wheelchair access
View from property

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Laundry facilities
  • Air conditioning
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Car hire on-site
  • Front desk safe
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
The price is S$283
includes taxes & fees
31 Dec - 1 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double or Twin Room, 1 Double or 2 Single Beds

In-room safe, bed sheets, wheelchair access

Superior Double or Twin Room, 1 Double or 2 Single Beds

Highlights

Air conditioning
Heating
TV
Renovated in 2015
Jetted bath
Hairdryer
Private bathroom
Rainfall showerhead
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

In-room safe, bed sheets, wheelchair access

Family Room

Highlights

Air conditioning
Heating
TV
Hairdryer
Private bathroom
Deep-soaking bath
Pet friendly
In-room safe
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Triple Room, 3 Single Beds

In-room safe, bed sheets, wheelchair access

Superior Triple Room, 3 Single Beds

Highlights

Air conditioning
Heating
TV
Hairdryer
Private bathroom
Rainfall showerhead
Minibar
Pet friendly
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Standard Handicap Facilities

Bathroom

Twin Standard Handicap Facilities

Highlights

Air conditioning
Heating
TV
Hairdryer
Private bathroom
Rainfall showerhead
Minibar
Pet friendly
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Triple Room, 3 Single Beds

In-room safe, bed sheets, wheelchair access

Standard Triple Room, 3 Single Beds

Highlights

Air conditioning
Heating
TV
Deep-soaking bath
Hairdryer
Private bathroom
Rainfall showerhead
Desk
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room, 1 Large Single Bed

In-room safe, bed sheets, wheelchair access

Single Room, 1 Large Single Bed

Highlights

Air conditioning
Heating
TV
Bidet
Hairdryer
Private bathroom
Rainfall showerhead
Minibar
  • 9.0 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, bed sheets, wheelchair access

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Heating
TV
Deep-soaking bath
Hairdryer
Private bathroom
Rainfall showerhead
Pet friendly
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Avenida Aliados 38, 1st Floor, Porto, 4000-064

What's nearby

  • Porto City Hall - 4 min walk
  • Livraria Lello - 6 min walk
  • Porto Cathedral - 7 min walk
  • Ribeira Square - 11 min walk
  • Porto Historic Center - 13 min walk

Getting around

  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 32 min drive
  • São Bento Station - 3 min walk
  • Contumil Station - 6 min drive
  • General Torres Station - 20 min walk
  • Av. Aliados Stop - 1 min walk
  • Aliados Station - 2 min walk
  • Pr. da Liberdade Stop - 2 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Café Guarany - ‬2 min walk
  • ‪Hard Rock Café Porto - ‬2 min walk
  • ‪Estambul Donar Kebap & Pizza - ‬1 min walk
  • ‪Muu - ‬2 min walk

About this property

Hotel Universal

Hotel Universal puts you in a great location, within a 15-minute walk of Porto Cathedral and Ribeira Square. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, this hotel is only steps from Porto Historic Center. Fellow travellers love the helpful staff. Public transportation is only a short walk: Av. Aliados Stop and Aliados Station are only steps away.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 44 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 8 PM
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Parking

  • Off-site parking within 3281 ft (EUR 17 per night)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table
  • Bike rentals nearby
  • Scooter/moped hire nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1930
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Accessible airport shuttle
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 9.5 per person
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between noon and 2:30 PM can be arranged for an extra charge of EUR 10.00
  • Late checkout can be arranged for an extra charge of EUR 10 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Parking is available nearby and costs EUR 17 per night (3281 ft away)

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Also known as

Hotel Universal Porto
Universal Hotel
Universal Porto
Hotel Universal Hotel
Hotel Universal Porto
Hotel Universal Hotel Porto

Frequently asked questions

Does Hotel Universal offer free cancellation for a full refund?
Yes, Hotel Universal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Universal?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is an airport shuttle service offered by Hotel Universal?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Universal?
Check-in start time: 2:00 PM; check-in end time: 8 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge of EUR 10 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Universal?
No, this hotel doesn't have a casino, but Casino Espinho (18-min drive) is nearby.
What is there to do at Hotel Universal and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Hotel Universal like?
Hotel Universal is in Centro / Baixa, a short 1-minute walk from Av. Aliados Stop and 7 minutes' walk from Porto Cathedral.

Hotel Universal Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Great location, clean and safe
Clean hotel in a great area. Away from hordes of tourists crammed on narrow streets, yet close enough to main attractions, close to metro and on a main steet (easy uber pickup ).The hotel is in an area where they are building a new metro line so be aware - if you sleep with windows open the noise goes all night. However their windows are sound proof and their AC is silent. Quite clean. The shower was too small to be honest (yes you can stand but as a woman shaving legs and all, there's no room). Very odd shower with an extra long curtain so I always flooded the bathroom. But it had a bidet so extra points for that. Service was good but I didn't see or hear about some amenities they mention in the ad like coffee and tea station. Wish I had a kettle in the room at least. You get minimal toiletries
Anca, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Quiet and peaceful in the city! After being in hospital for a few days this was an oasis of calm. Comfortable bed and linen and very clean. My only issue was the flight of stairs from the street entrance to the hotel reception, it was a tough climb with a suitcase.
Jacqueline, 3-night trip
Verified Expedia guest review

8/10 Very good

No refrigerator and old style decoration but my friend with similar room price have much better decoration and have refrigerator.
Isaiah, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente opción para hospedarse en el centro y al llegar del aeropuerto e irse en tren. El personal de lo más agradable y atento... si bien se esta construyendo vale totalmente la pena.
Esperanza, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff, clean and comfortable room! Would definitely recommend!
Katherine, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Super small and outdated. It was clean!
Donika, 3-night family trip
Verified Expedia guest review

6/10 Good

The staff were great, welcoming and friendly, and the location was good too - 2 mins from São Bento station as well as nearby other popular locations such as the cathedral, shops and restaurants. Facilities were very basic and in definite need of modernisation. The shower head was too low for me (I’m only 5’7, so very low) and wasn’t adjustable. Initially I thought the room was very clean so was happy, but later found a hair in the sheets as well as on the bathroom wall, so glad I was only there 1 night. It was quite noisy too, you could hear the pipes from other rooms running the tap/having a shower. Overall it was an ok stay, but I would have expected more for the price I paid.
Clare, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel did not have a internet Poor quality No elevator
Farzaneh, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff, nice rooms, great location. Enjoyed our stay!
Daniel, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Hotel WiFi was not working during my stay, which prevented me to do any work on my laptop. Staff declined to give me partial refund for the inconveniences.
Kristie, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Wonderful staff, convenient location, clean room and the rest of the property. The lady at the reception was very nice and helped us with our requests.
Maria, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Great location, people, breakfast
Semyon, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Easy access to eating, shopping and transportation.
Patricia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Central location close to the train.
Mr. Francis J, 5-night romance trip
Verified Expedia guest review

8/10 Very good

The hotel’s location is great, next to the San Bento Train Station and 2 subway stations. Further, the City Hall and the Cathedral are with several minutes walking distance.
Yanmin, 4-night romance trip
Verified Expedia guest review

6/10 Good

For me the worst characteristics of this hote.l was the accesss from.the road to the first floor reception.I have restricted mobility and some loss of balance.The lackof a hand rail meant that I had to use the very slow and cumbersome chairlift which required the continuous presence of staff.. I would be best if some rooms had a low sided bath or shower as I needed the assistance of my wife to get in and out..Also the bath needed a hand support as the floor was slippy. Location was good for me being close to Sao Bento and the start point of the tour buses Frank Brown
Frank, 2-night family trip
Verified Expedia guest review

6/10 Good

Clémence, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel located in the cebter of the city. Walking distance to restaurants and shopping. Most tours start 2 blocks from the propertt which is very convenient
Brian, 4-night family trip
Verified Expedia guest review

6/10 Good

No elevator to front desk, and have an enormous stair. No mini bar inside the room. None of those itens were described before.
Jose Ricardo., 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel bien localizado., limpio, cómodo. El personal muy amable y servicial. Gracias
Teodoro Moscoso, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The room was very nice and clean they changed the sheets everyday. The hotel was right downtown. The only problem was the shower head was broken but otherwise everything was perfect
antonio, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

old,. need renovation
Cindy, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very convenient, great value
Ron, 2-night trip
Verified Orbitz guest review

8/10 Very good

Central location. Good attending staff. Clean.would stay here again.
Andres, 2-night family trip
Verified Hotels.com guest review