Level 7, The Loft B, Imago Shopping Mall, Lift Between Zus Coffee & Grill Patio, Kota Kinabalu, Kota Kinabalu, 88000
What's nearby
Imago Shopping Mall - 1 min walk
Kota Kinabalu Esplanade - 6 min walk
Centre Point - 15 min walk
Suria Sabah Shopping Mall - 4 min drive
Sutera Harbour - 5 min drive
Getting around
Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 18 min drive
Tanjung Aru Station - 10 min drive
Putatan Station - 19 min drive
Kawang Station - 26 min drive
Restaurants
The Chicken Rice Shop - 5 min walk
Upperstar Bar & Grill Restaurant - 5 min walk
Hing's Cuisine 興記 - 3 min walk
Madam Kwan's Imago Shopping Mall - 1 min walk
Nando's - 1 min walk
About this property
Ritz Residence @ Imago Mall Loft B
Ritz Residence at Imago Loft B 7th Floor offers a fantastic location, putting you only steps from Imago Shopping Mall. You can grab a bite to eat at one of the 20 restaurants and visit the spa to be pampered with body wraps or hydrotherapy. Other highlights at this luxurious hotel include 2 outdoor pools, a sauna and a snack bar/deli.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Malay
At a glance
Hotel size
6 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free secured, covered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
20 restaurants
3 bars/lounges
20 coffee shops
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Water slide
Playground
Local/corner shop
Lifeguard on-site
What to do
Shopping
Working away
24-hour business centre
Services
Concierge services
Dry cleaning/laundry services
Hair salon
Multilingual staff
Virtual front desk
Facilities
ATM/banking
Garden
Picnic area
Terrace
2 outdoor pools
Designer shops on-site
Shopping centre on-site
Full-service spa
24-hour pool access
Sauna
Water slide
Lockers available
Outdoor entertainment area
Outdoor furniture
Walkway to water
Accessibility
Lift
Lift door width (centimetres): 100
Wheelchair-accessible path to lift
Tile flooring in room
Room amenities
Home comfort
Air conditioning
Free stocked minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Washer and dryer
Window screens
Laundry detergent
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Bidet
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Printer
Electrical adapters/chargers
Food and drink
Meal delivery service
Mini fridge
Microwave (on request)
Oven
Free bottled water
Free tea bags/instant coffee
More
Housekeeping (on request)
In-room safe
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Thai Odyssey Imago Shopping Mall. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including hydrotherapy, reflexology and thalassotherapy. The spa is open daily.
Dining
KFC – On-site restaurant.
Burger King – On-site restaurant. Open daily.
Pizza Hut – On-site restaurant. Open daily.
Starbucks – This café serves breakfast, brunch, lunch and dinner. Open daily.
Secret Recipe – On-site restaurant. Open daily.
Fees & policies
Optional extras
Late checkout can be arranged for an extra charge of MYR 100 (subject to availability)
Pool, spa, & gym (if applicable)
Pool open 24 hours
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Property Registration Number 0000120266T
Also known as
Ritz Imago Mall Loft B
Ritz Residence at Imago Loft B 7th Floor
Ritz Residence @ Imago Mall Loft B Hotel
Ritz Residence @ Imago Mall Loft B Kota Kinabalu
Ritz Residence @ Imago Mall Loft B Hotel Kota Kinabalu
Frequently asked questions
Does Ritz Residence at Imago Loft B 7th Floor offer free cancellation for a full refund?
Yes, Ritz Residence at Imago Loft B 7th Floor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ritz Residence at Imago Loft B 7th Floor?
Yes, there are 2 outdoor pools. Guests have 24-hour pool access.
Are pets allowed at Ritz Residence at Imago Loft B 7th Floor?
Sorry, pets aren't allowed.
Is parking offered on site at Ritz Residence at Imago Loft B 7th Floor?
Yes, there's free self parking.
What are the check-in and check-out times at Ritz Residence at Imago Loft B 7th Floor?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of MYR 100 (subject to availability). Express check-out is available.
What is there to do at Ritz Residence at Imago Loft B 7th Floor and nearby?
Ritz Residence at Imago Loft B 7th Floor has 2 outdoor pools, 3 bars and a spa, as well as a picnic area and a garden.
Are there restaurants at or near Ritz Residence at Imago Loft B 7th Floor?
Yes, there are 20 on-site restaurants.
What's the area around Ritz Residence at Imago Loft B 7th Floor like?
Ritz Residence at Imago Loft B 7th Floor is in Downtown Kota Kinabalu, a short 1-minute walk from Imago Shopping Mall and 6 minutes' walk from Kota Kinabalu Esplanade.
Ritz Residence @ Imago Mall Loft B Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
10/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
11 October 2024
Exceptional Service
We would like to express our appreciation to the Ritz Residence Team for their amazing service even before arriving at Kota Kinabalu. Their exceptional service deserves a 10-star rating.
Rohana
Rohana, 3-night trip
Verified Hotels.com guest review
8/10 Very good
14 September 2024
Very friendly welcome to stay, property was clean and tidy. Single glazed windows so bring earplugs as under the flight path to Kota Kinabalu airport but easy access to shops and the city centre.
Gemma
Gemma, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Great place to be
We have stayed here a few times now when travelling through KK and it never disappoints. Staff are so friendly and helpful, location can’t be beat right in the middle of all the shops. There was the occasional rumble outside which I’m guessing is planes overhead but the bed is so soft it’s easy to fall asleep.
Melanie
Melanie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Amazing stay here. Staff we so kind, nice water and fresh towels when ever we needed it.
The room was amazing. Super high tech and very grand. Beautiful time at the ritz
edward
edward, 4-night romance trip
Verified Expedia guest review
6/10 Good
16 July 2024
Has the look and feel of luxury with great shopping and location however it is right in the incoming flight path and the windows and sliding verandah door in my room were not sound proofed at all and was offered ear plugs as a solution which I feel is unacceptable. I would not have booked
If I was aware of the excessive constant noise from the planes.
Belinda
Belinda, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 June 2024
located on top of a large shopping mall
jueren
jueren, 4-night trip
Verified Expedia guest review
10/10 Exceptional
24 March 2024
Comfort and convenience
This was our 2nd stay and it didn’t disappoint. Both times we have stayed 1 night as a stop over between flights.
The service is excellent, friendly, helpful and welcoming. You get the feeling nothing would be too much trouble. We were also given a surprise upgrade this trip, which was very welcome for our family of 3.
The room so cosy and lux. The bed is super soft and comfortable which is just what you need after a long day of travelling, and the bathroom is generous and modern with a large shower and separate bath. Location is excellent right above lots of places to eat and all the shops.
If you value comfort and convenience then this is the perfect place to stay!
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 February 2024
The room so clean & nice but a little bit small.
Safety so good.
Easy to do my shopping.
Recommend to stay for shopping trip.
Mohd. Shoffian
Mohd. Shoffian, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
27 December 2023
excellent stay place 💕
Queia
Queia, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
27 November 2023
Kok Ken
Kok Ken, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 November 2023
A touch of Luxury
This place is fabulous! The room was not big but well decorated, and very inviting and cosy. Luxurious touches like the chandelier, sparkly handles and lights, and the quality coffee making area, made us feel like we were in a posh hotel. The room offered every amenity we needed plus more. After a long day travelling the big bed was so soft and comfortable the street noise we could hear was easily forgiven. The bathroom, so large, modern and fabulous, I can’t fault it! Location is excellent with shops and places to eat right downstairs. Service was amazing, super helpful, communicative and very kind and friendly. We will definitely stay here again next time we are in KK.
Melanie
Melanie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2023
Everything is new. The amenities are better than a 5-star hotel. They provide Netflix and Amazon Prime at no extra cost. The size of the apartment is a bit small but very well equipped, with a bathtub. They also provide soft drinks at no extra cost.
Kamlesh
Kamlesh, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 October 2023
Small cozy room in a great location, Imago Mall.
Kamlesh
Kamlesh, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 December 2024
Very comfortable room and location is the best
Place is in the Imago shopping mall. Many restaurants and shopping near by. Sutera golf club across the street.
Room is very clean and has all fancy things like Dyson hair dryer and electric curtains. Free soft drinks. There are some umbrellas, luggage scale etc to use.
Before arriving call the number. I communicated via Whatsapp and got quickly answer if any questions. Really good service. They have luggage room as well.
Room is not really big size but perfect for couple. Toilet bowl is kind of Asian size and not American standard.