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Hyatt House Richmond / Short Pump

3.0 star property
Hotel with bar/lounge, connected to a shopping centre, near Short Pump Town Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt House Richmond / Short Pump

Exterior
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Air conditioning
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Rooftop terrace
  • 24-hour fitness centre
  • Bar/lounge
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Corner/local shop
  • Laundry service

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is S$175
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
Shower/bath combination
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

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Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Bathtub, Corner

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Executive Suite, 1 King Bed, Bathtub, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
11800 W Broad Street, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 3 min walk - 0.3 km
  • Henrico Doctors' Hospital - 12 min drive - 12.7 km
  • University of Richmond - 14 min drive - 13.9 km
  • Lewis Ginter Botanical Garden - 15 min drive - 16.0 km
  • Virginia Commonwealth University - 18 min drive - 20.6 km

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 30 min drive
  • Richmond Staples Mill Road Station - 19 min drive
  • Richmond Main Street Station - 20 min drive
  • Ashland Station - 24 min drive

Restaurants

  • ‪Cookout - ‬13 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Chick-fil-A - ‬4 min walk

About this property

Hyatt House Richmond / Short Pump

Hyatt House Richmond / Short Pump features a rooftop terrace and puts you only steps from Short Pump Town Center. You can visit the 24-hour fitness centre for a workout or unwind with a drink at the bar/lounge. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, Spanish

At a glance

Hotel size

  • 134 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (18 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (1755 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • Banquet hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Closed-captioned TV
  • Lever door handles
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

H Bar – This bar serves dinner and light fare.

Fees & policies

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

HYATT house Hotel Richmond-West
HYATT house Richmond-West
HYATT house Richmond-West Hotel
HYATT house Richmond West
HYATT house Richmond West
Hyatt House Richmond / Short Pump Hotel
Hyatt House Richmond / Short Pump Richmond
Hyatt House Richmond / Short Pump Hotel Richmond

Frequently asked questions

Does Hyatt House Richmond / Short Pump offer free cancellation for a full refund?
Yes, Hyatt House Richmond / Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt House Richmond / Short Pump?
Sorry, pets aren't allowed.
Is parking offered on site at Hyatt House Richmond / Short Pump?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt House Richmond / Short Pump?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Hyatt House Richmond / Short Pump and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Hyatt House Richmond / Short Pump like?
Hyatt House Richmond / Short Pump is in Short Pump, a short 3-minute walk from Short Pump Town Center.

Hyatt House Richmond / Short Pump Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent
Hector, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Sarah, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Cory, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carolyn, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Doug, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Here's one hotel that hasn't gone to the dogs!
I am thrilled to find a nice hotel such as this that does not take in pets! The rooms are spacious with kitchen facilities as well. Bedding is very comfortable and the breakfast buffet is well appointed. Only two small suggestions: make check in at 3pm instead of 4pm and put another mirror someplace else in the space. Right now there was only one mirror--in the bathroom.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel. Very clean. Bartender was not good. Left both times we were there for extended periods. Coffee at breakfast ran out and was not replaced for last 30 minutes we were at breakfast. But hotel room and hotel itself were fine.
Jeffrey, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Gloria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sydney, 1-night trip
Verified Hotels.com guest review

6/10 Good

Catherine A., 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location
In town for a family wedding. Hotel was a good value for the money. Great location, large rooms and clean. Not luxurious, but nice hotel for the price.
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice stay.
LESLIE, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Carlton, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Caityn, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Karen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Enrique was extraordinarily pleasant and helpful upon check-in and anytime I needed anything. He started my stay with the bar set very high! The area is convenient and safe, with so much in walking distance. Great experience!
Mya, 2-night business trip
Verified Expedia guest review

8/10 Very good

Nigel, 1-night trip
Verified Expedia guest review

8/10 Very good

Love
Shawn, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place and location
Ellie, 1-night family trip
Verified Expedia guest review

4/10 Fair

Dionne, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

I had to switch rooms because I didn't want to be all the way in the back away from the elevator. After I switched to 317 and was getting ready to get in the bed. I noticed that the sheets had stains on them and there was hair on the pillowcase. So, I called to the front desk to get new sheets delivered. The front desk clerk stated that housekeeping had left since it was approaching 11pm, but he would have someone deliver the sheets. Someone brought the sheets. However, the sheet set was too small (Queen size sheets). I had a King size bed. Also, he didn't bring pillowcases with the sheets. Again, I called downstairs to make sure the front desk agent knew that the sheets were too small. In addition to all of this taking place, the toilet was running all night. So, I wasn't able to get much sleep. My stay wasn't good at all. Lastly, the breakfast selection was just ok. The best part of the stay was the convenience to everything, i.e., shopping, restaurants, etc.
Caroline, 1-night romance trip
Verified Expedia guest review