LeConte Center at Pigeon Forge - 8 min drive - 5.9 km
Titanic Museum - 11 min drive - 8.6 km
Island at Pigeon Forge - 11 min drive - 7.4 km
Dollywood - 11 min drive - 4.7 km
Getting around
Alcoa - Knoxville Airport (TYS) - 66 min drive
Restaurants
Spotlight Bakery - 11 min drive
The Old Mill Restaurant - 7 min drive
Downtown Flavortown - 10 min drive
The Grist Mill Cinnamon Bread - 9 min drive
Aunt Granny's - 10 min drive
About this property
HeartSong Lodge & Resort
HeartSong Lodge & Resort puts you within a 10-minute drive of Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge. The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the Hot tub for a relaxing end to the day. Other highlights include an indoor pool, a poolside bar and a seasonal outdoor pool. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
302 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free on-site self-parking
On-site valet parking (USD 40 per night; includes in/out privileges)
Wheelchair-accessible van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Shared microwave
Water dispenser
Travelling with children
Lifeguard on-site
What to do
Shopping
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
Built in 2023
ATM/banking
Fireplace in reception
Television in common areas
Communal living room
An indoor pool
Seasonal outdoor pool
Hot tub
Banquet hall
Reception hall
Firepit
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 107
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible shuttle
Visual alarms in hallways
Closed-captioned TV
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Thin carpet in public areas
Tile flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
50-inch Smart TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Desk chair
Food and drink
Meal delivery service
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
Parking
Valet parking costs USD 40 per night with in/out privileges
Pool, spa, & gym (if applicable)
The seasonal pool is open from April to September
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge
Frequently asked questions
Does HeartSong Lodge & Resort offer free cancellation for a full refund?
Yes, HeartSong Lodge & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HeartSong Lodge & Resort?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at HeartSong Lodge & Resort?
Sorry, pets aren't allowed.
Is parking offered on site at HeartSong Lodge & Resort?
Yes, there's free self parking.
What are the check-in and check-out times at HeartSong Lodge & Resort?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at HeartSong Lodge & Resort and nearby?
HeartSong Lodge & Resort has an indoor pool and 1 hot tub.
Are there restaurants at or near HeartSong Lodge & Resort?
Yes, there's an on-site restaurant.
HeartSong Lodge & Resort Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
10/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
18 December 2024
Amazing Stay!
Amazing Location Near Dollywood and Super Clean and Beautiful! Great stay once again! :-)
Frank
Frank, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Amazing atmosphere!
KIM
KIM, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
warm welcome and stay
staff greet you like you are welcomed family.
Autumn
Autumn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
George
George, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 October 2024
Its alright we just perfer dream more
It was very nice. But we like dream more better.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 October 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Gary
Gary, 2-night trip
Verified Hotels.com guest review
2/10 Poor
26 October 2024
Nope
Server during post lunch service at the bar/patio was racist to the busser in front of my child. prompted a conversation about microaggressions with my 9yo. I'm sure Dolly is lovely, but cannot recommend.
Daniela
Daniela, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
What a great place!
We came for an overnighter to see Dollywood's Halloween fest and decided to stay at HeartSong Resort.
It is a little pricey for sure, but well worth it!
Beautiful location. Great amenities. Very clean and great service, including food and entertainment.
Indoor and outdoor pool and huge hot tub area. Will definitely recommend to friends and family!
Ron
Ron, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Perfect
Perfect. New, clean, everyone friendly, firepit, pool, tram, ample parking, woods. Couldn't say enough nice things.
Stephen
Stephen, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
First visit, won't be our last!
We had a wonderful experience staying at this resort! The property was beautiful and the perks of staying here were really great and extremely easy to access. Our bed wasn't the softest but everything else was fantastic.
Emily
Emily, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Rhonda
Rhonda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2024
paul
paul, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
It was delightful! Definitely worth the money!
KIM
KIM, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Jarred
Jarred, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Cozy and fun
Beautiful resort. We played at the park until close, came back to resort and ordered pizza- it was amazingly good! We enjoyed sitting outside at the fire pits. Room was roomy and comfortable and clean! We will be back! We have 2 grown teen boys and they loved it too.
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
charles
charles, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Stephen
Stephen, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Kathy
Kathy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
it was great
Danita
Danita, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
Dawson
Dawson, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
Very nice
Kristie
Kristie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Ken
Ken, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Great outside and inside pool. Large Sona. Multiple firepots with chairs, smores station, 30 ft fire pit with roaming guitar player/singer each evening. And that just outside.