Buffalo, NY (BUF-Buffalo Niagara Intl.) - 13 min drive
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 30 min drive
Buffalo-Exchange Street Station - 7 min drive
Buffalo-Depew Station - 9 min drive
Restaurants
McDonald's - 10 min walk
Wendy's - 11 min walk
Pubski Pub - 2 min drive
Tim Hortons - 3 min drive
Carbone's Pizza & Subs - 3 min drive
About this property
Best Western Galleria Inn & Suites
Best Western Galleria Inn & Suites puts you within a 10-minute drive of Walden Galleria Mall and KeyBank Center. You can go for a morning swim at the seasonal outdoor pool, and visit the fitness centre for a workout. Also, Highmark Stadium and University At Buffalo - North Campus are within a short drive. Fellow travellers love the helpful staff.
Languages
English, French, Hindi, Spanish
At a glance
Hotel size
109 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
What to do
Golfing nearby
Working away
Business centre
Meeting room
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Facilities
ATM/banking
Television in common areas
Fitness centre
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Accessible bath
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
Garden
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Stay connected
Office
Free newspapers
Free WiFi
Free local calls
Food and drink
Fridge
More
Daily housekeeping
Local maps
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 9 PM
The seasonal pool is open from May to September
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Galleria
Best Western Galleria Inn
Best Western Plus Galleria
Best Western Plus Galleria Cheektowaga
Best Western Plus Galleria Inn
Best Western Plus Galleria Inn Cheektowaga
Best Western Plus Galleria Hotel Cheektowaga
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Inn Suites
Best Galleria & Suites Buffalo
Best Western Galleria Inn Suites
Best Western Plus Galleria Inn Suites
Best Western Galleria Inn & Suites Hotel
Best Western Galleria Inn & Suites Buffalo
Best Western Galleria Inn & Suites Hotel Buffalo
Frequently asked questions
Is there a pool at Best Western Galleria Inn & Suites?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 9 PM.
Are pets allowed at Best Western Galleria Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Galleria Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Galleria Inn & Suites?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
Is there an on-site casino at Best Western Galleria Inn & Suites?
No, this hotel doesn't have a casino, but Seneca Buffalo Creek Casino (7-min drive) and Hamburg Gaming at the Fairgrounds (17-min drive) are both nearby.
What is there to do at Best Western Galleria Inn & Suites and nearby?
Best Western Galleria Inn & Suites has a seasonal outdoor pool and a fitness centre.
Does Best Western Galleria Inn & Suites have any outdoor private spaces?
Yes, every room features a garden.
Best Western Galleria Inn & Suites Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.6/10
Staff & service
6.2/10
Amenities
6.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
8/10 Very good
19 January 2025
Tony
Tony, 3-night trip
Verified Hotels.com guest review
4/10 Fair
18 January 2025
Not the nicest
Rooms were slightly dirty and old. Pictures on the website depict a cleaner nicer room than what they are. Now know why the room was so cheap!
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
14 January 2025
Bed bugs, Noise and zero comfort
Stayed at the BW due to its location for the bills game and the last time I will ever stay at a BW.
During check in my father landed into Buffalo before I did, I gave him my confirmation number and told him to check in so he can get settled. The front desk clerk on Friday 1/10/25 told my father there was an early check in fee of $25 cash only to avoid tax. My father paid the $25 and witnessed the money get pocketed.
The room-
Very uncomfortable beds where I can feel the base board under the mattress.
The hotel staff allowed children to run up and down the halls screaming stomping and banging on doors. This lasted from about 8pm-2am. The doors are so thin you can hear every person walk by and their voice as clear as if they were in the room with you.
Last but not least, I woke up with bites all over from head to toe, literally, bites on my neck hands back stomach legs arms and toes. We found bed bugs in our bed the last night of our stay possibly from when they switched our sheets.
Worst experience ever.
Troy
Troy, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Wonderful, clean and friendly.
There was a football game the day we checked in so they were pretty busy. Check in only took a few minutes. Rooms were easy to find. I felt that everyrhing was pretty clean. We had fresh towels delivered a little after checking in, i think they just got a little behind, but we didn't mind. Everyone working seemed polite and helpful. Breakfast was decent. It was a quiet stay and slept pretty good. We will consider staying here again on our next trip.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
2 December 2024
It was absolutely gross…. The hotel didn’t seem to have any heat- walking to our room was beyond cold- get to the room and there is a space heater going! Couldn’t sleep bc I was scared it was gonna start a fire. Very outdated- and the parking lot didn’t even seem to be plowed out of the snow that fell in the night…
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
19 November 2024
Guy working the front desk was excellent. Hotel room was quiet which was nice. The only complaint I would have is the room smelled a bit musty. Needs some freshening up. Breakfast was great.
Ananda
Ananda, 2-night trip
Verified Hotels.com guest review
4/10 Fair
18 November 2024
When we walked in, the thermostat was set on 89 degrees and the room would not cool down. When we tried the ac, it never kicked on. We tried to call the front desk with our room phone, and it was buzzing the whole time and wouldn’t ring so we had to walk down to let them know about it. They were completely full and could not switch us rooms which we understood. But we had to leave our room door open for 2 hours just to get air and cool it down from 89. Microwave clock/ timer was broken as well.
Matthew
Matthew, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
28 October 2024
Location
Lydia
Lydia, 1-night trip
Verified Expedia guest review
6/10 Good
27 October 2024
..
Leane
Leane, 1-night trip
Verified Expedia guest review
2/10 Poor
27 October 2024
The room did not have functional air conditioning. Very hot to sleep in. Made for a poor stay.
Brayden
Brayden, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
27 October 2024
Friendly
Keith
Keith, 1-night family trip
Verified Expedia guest review
8/10 Very good
27 October 2024
In town for a Bills game, there was a faint cigarette smoke smell when we first entered our room, got an air freshener from the front desk and it wasn't an issue going forward.
Chris
Chris, 3-night trip
Verified Expedia guest review
8/10 Very good
25 October 2024
Good low cost option.
Mike
Mike, 1-night business trip
Verified Expedia guest review
6/10 Good
23 October 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
21 October 2024
Older property but has been maintained very well.
Nathan
Nathan, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
21 October 2024
Clean/Positive Review
We came up for a Buffalo Bills game. It was our first time to the area so we weren’t sure what to expect. The hotel was centrally located to everything we did while there. Staff were polite/helpful and room was clean. Can’t wait to be back. Go Buffalo.
Jamie
Jamie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Front desk staff was extreme nice and answered all our questions. Room was comfortable and clean. I was very happy to see the police patrolling the property in the early morning hours when i went out for a cigarette... The area is very residential and quite but close to shopping and restaurants....I would definitely stay again.
Tracy
Tracy, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
19 October 2024
I was packing up this morning to leave and saw bedbugs crawling on the mattress. I took a picture of one and told the worker at the front desk and he seemed like he didn't care. In highly upset that I paid 160 dollars for a room that has bedbug's. I need someone from management to get ahold of me to see what can be done about this
Luke
Luke, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
19 October 2024
Vanessa
Vanessa, 2-night trip
Verified Expedia guest review
8/10 Very good
17 October 2024
Shauna at the front desk was wonderful.
Katherine
Katherine, 1-night trip
Verified Expedia guest review
8/10 Very good
16 October 2024
Marlon
Marlon, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
15 October 2024
We had bed bugs in the room we couldn’t sleep from the bites
Muni
Muni, 3-night family trip
Verified Expedia guest review
4/10 Fair
13 October 2024
Rooms smelled of cigarettes, bathroom needs repairs
Amy H
Amy H, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
12 October 2024
Got into the bed and found a lighter under the covers! Breakfast food was cold and poor quality! Room was dark and dirty
sheila
sheila, 1-night romance trip
Verified Expedia guest review
6/10 Good
12 October 2024
The breakfast was adequate and tasted ok. Didnt like tht there was no microwaves in the room. Was disappointed because it stated there was pools available but when we got there we were told pool was 'closed'.