When visiting Billings, Big Horn Resort, Ascend Hotel Collection is a great choice to consider. After splashing around at the indoor pool, you can unwind with a drink at the bar/lounge. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
108 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's water park is accessible at a surcharge and opening hours vary by season.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free continental breakfast each morning 6:00 AM–11:00 AM
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Free use of nearby fitness centre
Working away
Business centre
5 meeting rooms
Computer station
Conference centre (25005 square feet of space)
Services
24-hour front desk
Free newspapers in reception
Facilities
1 building/tower
ATM/banking
Fireplace in reception
An indoor pool
Arcade/games room
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Complimentary wireless Internet access (speed of 25+ Mbps)
Free local calls
Food and drink
Fridge
Microwave
More
Housekeeping (on request)
Connecting/adjoining rooms available
Special features
Dining
Big Horn Bar – On-site bar. Happy hour is offered.
Shark Shack – This café is located by the pool and specialises in pizza. Open selected days.
Casino – On-site bar. Open daily.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Facility access costs USD 18.00 per person, per day
Pool access available from 8:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Big Horn Billings
Big Horn Resort
Big Horn Resort Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel
Big Horn Resort, Ascend Hotel Collection Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel Billings
Frequently asked questions
Does Big Horn Resort, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Big Horn Resort, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Big Horn Resort, Ascend Hotel Collection?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Big Horn Resort, Ascend Hotel Collection?
Yes, pets are welcome. There's a charge of USD 35.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Big Horn Resort, Ascend Hotel Collection?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Big Horn Resort, Ascend Hotel Collection?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at Big Horn Resort, Ascend Hotel Collection?
No, this hotel doesn't have a casino, but Magic Diamond Casino (5-min drive) and Dotty's Casino (5-min drive) are both nearby.
What is there to do at Big Horn Resort, Ascend Hotel Collection and nearby?
Big Horn Resort, Ascend Hotel Collection has an indoor pool and an arcade.
What's the area around Big Horn Resort, Ascend Hotel Collection like?
Big Horn Resort, Ascend Hotel Collection is located a short 1-minute walk from Reef Indoor Water Park.
Big Horn Resort, Ascend Hotel Collection Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
2 January 2025
Curt
Curt, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 December 2024
Billy
Billy, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
28 December 2024
Expensive and in need of maintenance
The hotel seemed outdated. The room was in very poor condition. Flooring was coming up. The head board varnish was all peeling and showing exposed wood. The bottom of the bathroom door was completely peeling. There were yellow stains all around the trim. The bed had long hairs all over (on both beds). The little arcade they had took money and didnt actually play. Not near worth the higher price tag.
Bryan
Bryan, 1-night family trip
Verified Hotels.com guest review
6/10 Good
23 December 2024
Weekend in Billings
No room service unless requested at front desk. Continental breakfast was not very good.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
SLIDE WAS CLOSED AND WAVE POOL...WE ONLY UTILIZED THE OTHER POOL AND HOT TUB...
Audrey
Audrey, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
27 November 2024
Stolen items
The beds had visual weariness where you rolled into a hole. Our very expensive cooler with our Thanksgiving food in it as stolen. Thought we were in a good part of town but who knows maybe it was staff.
Shawna
Shawna, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
17 November 2024
William Nels
William Nels, 1-night family trip
Verified Hotels.com guest review
6/10 Good
11 November 2024
Found a bedbug and they switched us rooms.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 November 2024
Nicol
Nicol, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 November 2024
Stayed for the water park, which was awesome. Breakfast was great. Hotel needs some updates. Beds need replaced, bathrooms are decent, could use a deep clean. Fan had fuzz build up on it. Rooms need a little TLC, worn and minimal. Not a lot of sound proofing between floors. Overall it works, but nothing fancy.
Stephanie
Stephanie, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 November 2024
Some disappointment!
Had grandkids with us and we were disappointed the water park was shut down due to winter hours. Thankfully the kids could play in the pool and luke warm hot tub. Very few breakfast choices for gluten free/dairy free allergies. Staff was nice!
Verified traveller
2-night family trip
Verified Hotels.com guest review
2/10 Poor
19 October 2024
Hotel stunk like mold and mildew
We left did not stay and because it was book through hotels I could not get a refund I would not recommend hotel
joshua
joshua, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Christina
Christina, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
14 October 2024
Never again
We got to our room and couldn’t even attempt to stay here. Had to go stay at a different hotel. The bedding was not clean, there were spiders and bugs crawling on the bed. There were boogers smeared to the wall, tv didn’t work. Elevators were filthy. We will never stay here and have advised all our family and friends to stay away.
Kristian
Kristian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Shiela Mae
Shiela Mae, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 October 2024
Virginia
Virginia, 1-night trip
Verified Expedia guest review
6/10 Good
30 September 2024
Charla
Charla, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 September 2024
I felt that the room was pretty run down for the price. The mattress was comfortable though and the room was nice and quiet.
The staff was great, very friendly and helpful.
The breakfast room was large and busy with only one girl to prepare the food, restock the food and restock the coffee. It left her running around trying to keep up and the breakfast area in a constant state of needing refreshing.
Between the room, the water park and concession snack we spent about $350 for the one night and time at the water park.
Stephanie
Stephanie, 1-night family trip
Verified Expedia guest review
6/10 Good
21 September 2024
Lincoln
Lincoln, 2-night trip
Verified Expedia guest review
2/10 Poor
18 September 2024
Terrible bed and super dirty looked like they dodnt clean the room at all
Samantha
Samantha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
The front desk staff was great. Friendly, very accommodating and pleasant to work with.
Brandi
Brandi, 2-night family trip
Verified Expedia guest review
8/10 Very good
16 September 2024
Melissa
Melissa, 1-night trip
Verified Expedia guest review
8/10 Very good
15 September 2024
Its right next to my favorite restaurant. Its clean family oriented. Last two places we stayed at in Billings were sketchy and smelled like weed. Paid extra for the security of a xlean place