76 C. 12 de Julio, Puerto Plata, Puerto Plata, 57000
What's nearby
Embassy of the United States Dominican Republic - 1 min walk - 0.1 km
Malecón De Puerto Plata - 8 min walk - 0.7 km
Fort San Felipe - 12 min walk - 1.1 km
Puerto Plata Cable Car - 4 min drive - 3.3 km
Cofresi Beach - 13 min drive - 7.2 km
Getting around
Gregorio Luperon Intl. Airport (POP) - 32 min drive
Cibao Intl. Airport (STI) - 97 min drive
Restaurants
Rincón Del Café - 6 min walk
Caliche Repostería - 12 min walk
La Ponderosa Del Mar C Por A. - 6 min walk
Grace Bar - 7 min walk
Restaurant Polanco - 2 min walk
About this property
Hotel El Reloj
When you stay at Hotel El Reloj, you'll be within a 15-minute drive of Malecón De Puerto Plata and Cofresi Beach. You'll have free perks like WiFi and self parking. Also, this hotel is 4.7 mi (7.6 km) from Playa Dorada.
Languages
American (Sign language), English, Spanish
At a glance
Hotel size
32 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free daily reception
What to do
On the beach
Working away
Meeting room
Conference space (183 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
What to enjoy
Individually decorated
Heated floors
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Towels
Stay connected
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Refundable deposits
Cash deposit: USD 30 per person, per day
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property only accepts cash.
Property Registration Number 76
Also known as
Hotel El Reloj Hotel
Hotel El Reloj Puerto Plata
Hotel El Reloj Hotel Puerto Plata
Frequently asked questions
Are pets allowed at Hotel El Reloj?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel El Reloj?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel El Reloj?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hotel El Reloj?
No, this hotel doesn't have a casino, but Coral Reef Casino (25-min drive) is nearby.
What's the area around Hotel El Reloj like?
Hotel El Reloj is in Centro Histórico, a short 8-minute walk from Malecón De Puerto Plata and 12 minutes' walk from Fort San Felipe.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 23, 2024
Bob
Bob, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2024
Great!!!
The Hotel is always amazing…. This was my 6th time staying here this year and it has been great every time!!!
Bob
Bob, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 2, 2024
Edvin K
Edvin K, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 28, 2024
Dionisia
Dionisia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 28, 2024
The service is exquisite. Staff is very attentive. The rooms are clean and the airconditioning works very well. The ambiance is wonderful and the location is very near the oldest cathedral of the West Indies. There is construction nearby as they are fixing up the historical district. Breakfast in the courtyard was great. We would have liked to stay longer but our schedule kept us from doing so.
Peter
Peter, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 26, 2024
Great place!!
The staff was Great!!!!
Bob
Bob, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 24, 2024
Nice
Great people and always a Great place to stay!!!
Robert
Robert, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 15, 2024
The bathroom cleaning could be improved specially the shower has a lot of dirty and the light switch in the the bathroom also is dirty. Everything else was okay.
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 19, 2024
Nice
The Hotel and staff are great!!!
Robert
Robert, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 11, 2024
Small room but great price. Clean and close to port. Beautiful rooftop bar and lounge. Drinks were beautiful and delicious.
Jacob
Jacob, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 10, 2024
Everything is great around there.
Patricia
Patricia, 1-night trip
Verified Expedia guest review
8/10 Very Good
Feb 4, 2024
Very nice
This is a great place to stay, but rooms can be a little small if you’re a bigger person. Overall, great people, great atmosphere and never had a problem with my last 3 visits!!!!
Robert
Robert, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 14, 2024
Quaint
The staff was great… The rooms need some updates and the bathrooms are a little small, but the hospitality and service make up for it…
Robert
Robert, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 18, 2023
I get the service for the price paid.
Albert
Albert, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Dec 15, 2023
It was ok for a one night stay. Just to sleep and take a shower.
Very close to the port.
Staff was very friendly and ready to help.
Not a place to stay for vacation.
Kachollom
Kachollom, 1-night trip
Verified Expedia guest review
4/10 Fair
Dec 12, 2023
The rooms are very small, but for the price, it is wht you pay for. The toilet was literally 8” from the wall in front of you. Clean though, but very noisy as you can hear people talking and music from next door late at night.
Albert
Albert, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 1, 2023
Johnny
Johnny, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 23, 2023
Clean room. Very small
Barry
Barry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 30, 2023
Friendly staff and welcoming.
fredelinda
fredelinda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 30, 2023
Staff were very friendly and welcoming. Rooms are small but clean and hotel has a great rooftop bar. Would recommend.
Edward
Edward, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 14, 2023
Lurden
Lurden, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 1, 2023
Excellent option for vacation and relaxing time with family
Wilton
Wilton, 3-night trip
Verified Expedia guest review
8/10 Very Good
Dec 8, 2022
Emmanuel
Emmanuel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 23, 2022
Everything about the property was great except, no hot water.....