Kobe Portopia Hotel

4.5 star property
Luxury hotel with spa, near Port of Kobe

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kobe Portopia Hotel

Lobby
Exterior
View from property
Indoor pool, seasonal outdoor pool
Balcony

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Gym
  • Spa
  • Parking available
Main amenities
  • Daily housekeeping
  • 9 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Valet parking
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 66 of 66 rooms

Double Room, Non-Smoking (South Building, South Resort Floor)

Highlights

Balcony
Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

Run of the House (Twin or Double Bed based on Availability)

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Single Bed

Main Building 24F Premier Double Room, Non-Smoking

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 25.3 sq m
  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

Highlights

Air conditioning
Club Lounge
TV
Shower/bath combination
Hairdryer
Bidet
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds

Main Building 24F Premier Twin Room, Non-Smoking

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 29.6 sq m
  • Sleeps 2
  • 2 Large Single Beds

Main Building 24F Premier Triple Room, Non-Smoking

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 31.3 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 27 sq m
  • Sleeps 1
  • 2 Single Beds

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Semi Double Room, Non Smoking (Main Building)

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 Large Single Bed

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

Highlights

Balcony
Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
  • 39 sq m
  • Sleeps 1
  • 2 Single Beds

Main Building Superior Floor, Triple Room, Non-smoking

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Main Building Superior Floor, Double Room, Non-smoking

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Large Single Bed

Main Building, Superior Floor Twin Room, Non-smoking

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 27 sq m
  • Sleeps 1
  • 2 Single Beds

Main Building 24F Premier Semi-Double Room, Non-Smoking

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 22.4 sq m
  • Sleeps 2
  • 1 Double Bed

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Highlights

Air conditioning
Club Lounge
TV
Shower/bath combination
Hairdryer
Bidet
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

Highlights

Balcony
Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
  • 39 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Murphy Beds

Triple Room, Non-Smoking (South Building, South Resort Floor)

Highlights

Balcony
Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Highlights

Air conditioning
Club Lounge
TV
Shower/bath combination
Hairdryer
Bidet
Private bathroom
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Main Building Mid Century Floor Twin Room, Non-Smoking

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

Main Building Mid Century Floor Double Room, Non-Smoking

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room, Non-Smoking (South Building, South Resort Floor)

Highlights

Balcony
Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
  • 39 sq m
  • Sleeps 2
  • 2 Single Beds

Main Building Mid Century Floor Triple Room, Non-Smoking

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

Main Building Standard Triple Room Non smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

South Building Resort Quadruple Room Non smoking

  • Sleeps 4
  • 4 Single Beds

South Building Resort Japanese/Western-Style Room

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Main Building Premier Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Japanese-Style Room

  • Sleeps 4
  • 4 Single Futons

Main Building Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Premier Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

South Building Resort Double Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Club Semi Double Room

  • Sleeps 1
  • 1 Double Bed

Main Building Executive Club Twin Room

  • Sleeps 2
  • 2 Single Beds

South Building Resort Family Japanese/Western-Style Room

  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

South Building Comfort Healing Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Mid Century Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

Main Building Mid Century View Bath Deluxe Suite

  • Sleeps 2
  • 2 Single Beds

Main Building Superior Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

Main Building Executive Club Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Main Building Superior Single Room

  • Sleeps 2
  • 1 Double Bed

Main Building Executive Corner Suite

  • Sleeps 2
  • 1 Queen Bed

Main Building Mid Century Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

Main Building Standard Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

Main Building Mid Century Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Mid Century Semi Double Room

  • Sleeps 2
  • 1 Double Bed

South Building Comfort Healing Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Executive Ambassador Suite

  • Sleeps 2
  • 2 Single Beds

South Building Comfort Natural Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Premier Suite

  • Sleeps 2
  • 2 Single Beds

South Building Resort Residential Suite

  • Sleeps 4
  • 4 Single Beds

Main Building Superior Semi Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Premier Semi Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

South Building Resort Twin Room

  • Sleeps 2
  • 2 Single Beds

South Building Resort Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Main Building Executive Club Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

South Building Resort Senior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Main Building Standard Small Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Mid Century Harborview Suite

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046

What's nearby

  • Kobe International Exhibition Hall - 13 min walk - 1.1 km
  • Port of Kobe - 16 min walk - 1.3 km
  • Kobe Animal Kingdom - 2 min drive - 1.9 km
  • Kobe Tower - 5 min drive - 4.9 km
  • Meriken Park - 6 min drive - 4.8 km

Getting around

  • Kobe (UKB) - 5 min drive
  • Osaka (ITM-Itami) - 50 min drive
  • Osaka (KIX-Kansai Intl.) - 71 min drive
  • Kobe Kasuganomichi Station - 5 min drive
  • Kobe Iwaya Station - 6 min drive
  • Kobe Nada Station - 6 min drive
  • Shiminhiroba Station - 2 min walk
  • Minatojima Station - 7 min walk
  • Minamikoen Station - 8 min walk
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪IKEA - ‬10 min walk
  • ‪スウェーデンビストロ - ‬11 min walk
  • ‪讃岐製麺所 - ‬12 min walk
  • ‪チャイニーズダイニング チリケン - ‬7 min walk
  • ‪ビッグボーイポートアイランド店 - ‬7 min walk

About this property

Kobe Portopia Hotel

Kobe Portopia Hotel puts you within a 10-minute drive of Port of Kobe and Meriken Park. Guests can visit the spa to be pampered with hot stone massages, aromatherapy or Ayurvedic treatments, and Tajima, one of 9 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a health club. Fellow travellers like that it's only a short walk to public transportation: Shiminhiroba Station is steps away and Minatojima Station is 7 minutes.

Languages

Chinese (Mandarin), English, Japanese

At a glance

Hotel size

  • 737 rooms
  • Arranged over 31 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 1 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Children under 17 years old are not allowed in the sauna.
  • Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
  • Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 3 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (JPY 800 per night)
  • On-site valet parking (includes in/out privileges; fees apply)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Free train station shuttle from 8:30 AM to 9:30 PM

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • 9 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Local/corner shop

What to do

  • Tennis
  • Shopping

Working away

  • Business centre
  • 36 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Accessible train station shuttle

Room amenities

Be entertained

  • 30-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Dining

Tajima – This steakhouse specialises in Japanese cuisine and serves lunch and dinner.
Shukei En – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Sushiman – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Kobe Tamura – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3036 to 3542 for adults and JPY 1012 to 1897 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs JPY 800 per night
  • Valet parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July 12 to September 01
  • Guests under 18 years old are not allowed in the fitness facility, and guests under 6 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Check-out time is at noon until March 31, 2025.
The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.

Also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

Does Kobe Portopia Hotel offer free cancellation for a full refund?
Yes, Kobe Portopia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kobe Portopia Hotel?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Kobe Portopia Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Kobe Portopia Hotel?
Yes. Self-parking costs JPY 800 per night. Valet parking costs JPY 1000. Electric car charging is available.
What are the check-in and check-out times at Kobe Portopia Hotel?
Check-in start time: 3 PM; check-in end time: 1 AM. Check-out time is 11:00 AM.
What is there to do at Kobe Portopia Hotel and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Kobe Portopia Hotel also has 2 bars and a seasonal outdoor pool, as well as a sauna and a steam room.
Are there restaurants at or near Kobe Portopia Hotel?
Yes, there are 9 on-site restaurants, featuring Japanese cuisine.
What's the area around Kobe Portopia Hotel like?
Kobe Portopia Hotel is in Chuo Ward, a short 5-minute drive from Kobe (UKB) and 16 minutes' walk from Port of Kobe.

Kobe Portopia Hotel Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Great hotel and breakfast in the area.
Couple of policies that shocked me a bit were filling in "again" a form asking for passport number and nationality while our passports were copied and the information were right there. They asked for credit card recording even room charges has been thru' hotels.com and when I questions they didn't explain well for sure in English and there is not even mini-bar in room. Other than that their 30th floor breakast location was stunningly good and varieties were great. Generally, staffs were polite and nice. Shuttle bus arrangements between both busiest Kobe stations were great and convenient thru' out the day. However, not much to explore in the area, except IKEA ... :-)
Sammy K, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay although it's an old hotel
Quite an old hotel but all other things are good. If you don't drive, it can be a distance to other places although it is directly linked to a subway station. Friendly staff and overall, I'll stay again for the competitive price it is offering..
Alan, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Zalma, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Oscar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grace, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick P K, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emiko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had an amazing stay at Portopia hotel. Stayed on the executive floor. Breakfast was so convenient and not crowded. Room had an amazing view and was very comfortable. Easy access to the Portliner train. Great customer service. Would definitely stay again.
Anju, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Great shuttle service into town, every 20 mins. Spacious rooms and lobby.
Sarah, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Julian, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Malika, 1-night trip
Verified Expedia guest review

4/10 Fair

hotel staff advise that they do not offer spa/public bath, not as per Wotif description; what a disappointment after get there at 32 degree Celsius. Indoor swimming pool is also under maintenance and outdoor pool requires 3300yen for each person. Guess I am not lucky? Staff is helpful tho and price is quite affordable; Not much going around the hotel, not a busy area.
Danny, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Would recommend. Location is close enough to Sannomiya and the shuttle bus is great. Rooms are clean and cosy, but the mattress is really hard.
Ilze, 1-night business trip
Verified Orbitz guest review

10/10 Exceptional

Prefer to have own vehicle for transportation
Wang Kit, 2-night family trip
Verified Expedia guest review

6/10 Good

Hotel is good. But you have to pay to use the pool and a lot of restaurants were closed.
Alain p, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jovan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is a very well established famous hotel in Kobe Japan. However, the location is very inconvenient.
Dai, 2-night family trip
Verified Expedia guest review

2/10 Poor

This hotel was a huge disappointment for my family and I, although it looks modern, the rooms are old and the bathrooms are moldy, the hotel is located in an area that has a lot of manufacturers therefore there is a lot of contamination, the service was terrible and staff was rude, while I was there I noticed that there were not many American tourists, mostly Asian tourists, although the hotel claims they have plenty of restaurants they are are not for foreigners, only for Asians, but that is something I noticed in other cities in Japan as well, Japanese people are not very welcoming to tourists.
MARIA, 3-night family trip
Verified Expedia guest review

6/10 Good

not really satisfied with our stay
Grecile, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect Portopia Kobe
We loved the Portopia Hotel. It felt very resort- like, with great amenities. We actually chose it because of the outdoor pool, and even though we had to pay an additional fee to use the pool, it was worth it, as it was never crowded and was super clean and well staffed. We actually felt a fee kept numbers down which was good. We also loved the breakfast buffet - the best of our whole trip. And the view - 30th floor buffet, just beautiful. The staff were really friendly and helpful, from front desk to housekeeping. We particularly loved the housekeeping team who greeted us every day! And location, while away from down town, the free and regular shuttle was fantastic, quick and regular. We highly recommend this hotel and if we are in Kobe again will definitely stay here again. Thanks Portopia!
Pauline, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel with harbourview
The hotel offered many restaurants. The quality was just acceptable. Breakfast needed to have more food selection. Room was clean with nice harbourview.
Wang Mau Matthew, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and quiet. Good breakfast buffet. Free shuttle to downtown. Great for family
JEONGRAE, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Room with a beautiful view. Very nice lobby and good restaurants. Courteous staff.
Santanu, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Justin, 3-night trip
Verified Expedia guest review