2/10 Poor
7 January 2025
Terrible experience
My stay was terrible mainly because of key cards everywhere. I couldn't get in the outside door to reception without using card as receptionist ignored me knocking. The room was cold despite turning up thermostat. The main thing is the key card in the elevator as is a complete nuisance. It didn't work and i got stuck in the elevator until i pressed the alarm and door was opened. It's a fire risk and liability in my opinion and say don't stay there. After all that they ran out of coffee closed down breakfast had para medics running around in the kitchen (hope they were ok) and clueless staff. What made it worse i had just escorted my friend back to their hotel across the road and had no trouble walking in and using the elevator because no stupid key cards and i meant to book there before getting this room. For nearly $300 i wished i stayed home as live locally and only got the room to not drink and drive home.
Verified traveller
1-night trip
Verified Hotels.com guest review