Avenida Colon, 12, Puerto de la Cruz, Tenerife, 38400
What's nearby
Lago Martianez Swimming Pools - 1 min walk
Plaza del Charco - 12 min walk
La Paz Lookout - 15 min walk
Taoro Park - 17 min walk
Loro Park - 5 min drive
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 25 min drive
Tenerife (TFS-Tenerife South) - 66 min drive
Restaurants
Bar el Camino - 8 min walk
Hotel Teide Mar - 19 min walk
Zicatela - 9 min walk
Apricot - 18 min walk
Vinoteca Con Pasión - 7 min walk
About this property
H10 Tenerife Playa
H10 Tenerife Playa is a great choice for your beach stay in Puerto de la Cruz, putting you near activities such as windsurfing and waterskiing. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in massages, facials and body scrubs. Restaurante El Drago, one of 2 restaurants, offers ocean views and serves breakfast, lunch and dinner. A rooftop terrace, a poolside bar and a fitness centre are other features.
All-inclusive
All-inclusive room rates at H10 Tenerife Playa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
Dutch, English, French, German, Italian, Spanish, Swedish
At a glance
Hotel size
324 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
No on-site parking
Street parking available
Other information
Designated smoking areas
Property amenities
Food and drink
Breakfast (surcharge) each morning 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children's pool
Playground
What to do
Pool table
Beach nearby
Bike rentals nearby
Ecotours nearby
Golf lessons nearby
Waterskiing nearby
Scooter/moped hire nearby
Working away
Business centre
Meeting room
Computer station
Conference space (1496 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness centre
2 outdoor pools
Arcade/games room
Sauna
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Banquet hall
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Restaurante El Drago – Overlooking the ocean, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Bar Tinerfe – On-site bar. Open daily.
Restaurante El Lagar – This poolside restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.
Fees & policies
Optional extras
Breakfast is offered for an extra charge of approximately EUR 11 for adults and EUR 5.5 for children
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 6:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels).
Also known as
H10 Playa Tenerife
H10 Tenerife Playa
H10 Tenerife Playa Hotel
H10 Tenerife Playa Hotel Puerto de la Cruz
H10 Tenerife Playa Puerto de la Cruz
Playa Tenerife
Tenerife H10
Tenerife H10 Playa
Tenerife Playa
Tenerife Playa H10
H10 Tenerife Playa Hotel
H10 Tenerife Playa Puerto de la Cruz
H10 Tenerife Playa Hotel Puerto de la Cruz
Frequently asked questions
Does H10 Tenerife Playa offer free cancellation for a full refund?
Yes, H10 Tenerife Playa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at H10 Tenerife Playa?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at H10 Tenerife Playa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at H10 Tenerife Playa?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at H10 Tenerife Playa?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing is available.
Is there an on-site casino at H10 Tenerife Playa?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (3-min walk) is nearby.
What is there to do at H10 Tenerife Playa and nearby?
Have fun with activities such as cycling, waterskiing and windsurfing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a sauna and a Turkish bath. H10 Tenerife Playa also has an arcade and a garden.
Are there restaurants at or near H10 Tenerife Playa?
Yes, there are 2 on-site restaurants, featuring al fresco dining, Mediterranean cuisine and ocean views.
Does H10 Tenerife Playa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around H10 Tenerife Playa like?
H10 Tenerife Playa is located near Playa Martianez, only a short 1-minute walk from Lago Martianez Swimming Pools and 4 minutes' walk from San Telmo Promenade.
H10 Tenerife Playa Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
23 November 2024
Great hotel, wonderful staff.
Nice hotel, really helpful reception staff. Bar staff a little under staffed.
Bedrooms and facilities generally are great. Air con in the room is clearly restricted to around 20-21°C which was a little to warm, despite the controls reading 16.
James
James, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
jacqueline
jacqueline, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Jacqueline
Jacqueline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
Great way to explore part of Europe
Andrea
Andrea, 7-night romance trip
Verified Expedia guest review
8/10 Very good
4 July 2024
Very helpful and friendly front desk.
Jake
Jake, 3-night trip
Verified Expedia guest review
8/10 Very good
22 June 2024
Great location.
Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
Dawn
Dawn, 3-night trip
Verified Hotels.com guest review
8/10 Very good
13 May 2024
Helen
Helen, 6-night trip
Verified Expedia guest review
6/10 Good
6 May 2024
There was a big problem with A/C during my stay
Lenis
Lenis, 3-night business trip
Verified Expedia guest review
6/10 Good
3 May 2024
priya
priya, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 April 2024
ian
ian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2023
Andrea
Andrea, 6-night trip
Verified Expedia guest review
8/10 Very good
25 May 2023
Efrain
Efrain, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 May 2023
James
James, 3-night trip
Verified Hotels.com guest review
6/10 Good
6 March 2023
This place needs a lot of work. Very dated. Doors banging loudly because they dont latch properly.
The online photos are deceiving.
Would not recommend staying here.
Edward
Edward, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 January 2023
Very friendly staff in all departments. All inclusive food buffet well stocked with various fare. Dinner theme nights were great. Tenerife bar staff were very accomodating and the cleaning staff freshened up our room daily
john
john, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
3 October 2022
Sarah
Sarah, 5-night family trip
Verified Hotels.com guest review
6/10 Good
10 July 2022
yaron
yaron, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 June 2022
Friendly staff.
Juan
Juan, 5-night family trip
Verified Orbitz guest review
4/10 Fair
30 April 2022
Very Disappointed
On first impression very nice room.However shower overflowed onto floor extractor did not work,neither did air-con nor telephone.Repeated complaints resulted in room change after 5 days.Where cockroaches appeared on second night.Very disappointed
Valerie
Valerie, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2021
Ana
Ana, 5-night trip
Verified Hotels.com guest review
6/10 Good
3 October 2021
Fantastic location but the food is rubbish
The hotel is an amazing location it’s absolutely beautiful lots of restaurants nearby I will give the food in the hotel I miss as a quality is very poor
Keith
Keith, 1-night family trip
Verified Hotels.com guest review
6/10 Good
5 June 2021
A disappointing stay
On arrival we were allocated a very small room overlooking the street we were expecting a pool or sea view which they changed why not give us the correct room in the first place this seems to be a common occurrence when booking through booking sites.
The hotel looks dated and could do with updating.
Our shower which was over the bath was not thermostatically controlled and kept fluctuating from very hot to cold which for a child could be dangerous over all disappointed with our stay
Brian
Brian, 2-night trip
Verified Hotels.com guest review
2/10 Poor
7 May 2021
Shane
Shane, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 May 2021
dawid
dawid, 1-night trip
Verified Hotels.com guest review
2/10 Poor
3 April 2021
Dirty, no parking, service was attentive. Way over priced for what it’s offered. Food is not available at all time as in all inclusive hotels. Staff were polite and helpful.