2/10 Poor
26 December 2024
The only hotel in B'ville, but STAY SOMEWHERE ELSE
I stayed here a few years ago and it was not good, but it was not horrible. This time it was horrible. The sheets were dirty; the chair was broken and unsafe to sit on; the toilet paper holder was broken; the carpet was filthy; the room and halls smelled like stale cigarette smoke covered up with cheap air freshener; the bed was very hard (not firm, but hard, like a board with a thin foam pad over it); the milk provided for the breakfast cereal was past the expiration date, ruling out cereal for breakfast; the bagels tasted like they may have been beyond their expiration date; the peanut butter was so old it would not spread, it was just a chunk sitting on top of the bagel; and the entrance way had not been shoveled, even though it stopped snowing hours before we arrived and a day before we left. This is the only hotel in Baldwinsville and we were only there for one night (Christmas Eve), but we should have stayed in Liverpool or Clay and driven back and forth to my parent's house in Baldwinsville. Fortunately, we were able to borrow clean pillowcases from my stepmom, so we could at least rest our heads on something clean. The one good thing I will say is that the heater worked, and was fairly quiet.
Verified traveller
1-night family trip
Verified Hotels.com guest review
