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Hotel Riu Playacar - All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Playa del Carmen Main Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach towels
Aerial view
Minibar, in-room safe, laptop workspace, blackout curtains
22-inch TV with satellite channels

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Bar
  • Free breakfast
  • 24/7 front desk
  • Gym
  • Spa
  • Pool
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Health club
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Waterslide
  • Pool bar
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (L)

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Sofa bed
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (No balcony - M)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (No balcony - M)

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (B2C-US)

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (U)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
2 bathrooms
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (M)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-CAN)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Sofa bed
Blackout curtains
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (B2C-US)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
2 bathrooms
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (B2C-CA)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Sofa bed
Blackout curtains
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (C)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (U)

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Sofa bed
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view

Hotel Riu Palace Riviera Maya - All Inclusive

Pool
Free breakfast
Spa
Free parking
9.2 out of 10, Wonderful, (2561)
The price is S$560
includes taxes & fees
1 Dec - 2 Dec
Hotel Riu Palace Riviera Maya - All Inclusive
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About the area

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 13 min walk - 1.1 km
  • Playacar Golf Club - 2 min drive - 0.8 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 2.5 km
  • Playa del Carmen Main Beach - 9 min drive - 2.8 km
  • Xcaret Eco Theme Park - 14 min drive - 8.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km

Restaurants

  • ‪Rosa Roja - ‬4 min walk
  • ‪RIU Yucatan - ‬6 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪Pool Bar - ‬4 min walk
  • ‪Miyagi - ‬5 min walk

About this property

Hotel Riu Playacar - All Inclusive

At Hotel Riu Playacar - All Inclusive, you can hit the beach to play volleyball or relax on a sunlounger, plus you'll only be a five-minute drive from Playacar Golf Club. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages and manicures and pedicures. The Palms, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a free kid's club and a poolside bar. Fellow travellers love the helpful staff and overall value.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to off-site nightclubs
On-site live performances

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 396 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • No cots (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Windsurfing
  • Shopping
  • Free use of nearby fitness centre
  • Golf lessons nearby
  • Waterskiing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Water slide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Roll-in shower

Room amenities

Be entertained

  • 22-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Dining

The Palms – This buffet restaurant serves breakfast, lunch and dinner.
Jade – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Turquesa – This poolside steakhouse only serves dinner. Open daily.
Traviata – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Anana – On-site lobby lounge. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Does Hotel Riu Playacar - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Playacar - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Playacar - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Playacar - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Playacar - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Playacar - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11 PM. Check-out time is noon.
Is there an on-site casino at Hotel Riu Playacar - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.
What is there to do at Hotel Riu Playacar - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Playacar - All Inclusive also has 4 bars, a water slide and a health club, as well as spa services and a garden.
Are there restaurants at or near Hotel Riu Playacar - All Inclusive?
Yes, there are 4 on-site restaurants, featuring Asian cuisine and poolside dining.
What's the area around Hotel Riu Playacar - All Inclusive like?
Hotel Riu Playacar - All Inclusive is a short 13-minute walk from Playacar Beach and 12 minutes' walk from Mayan Ruins of Playacar.

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Laura, 2-night trip
Verified Hotels.com guest review

6/10 Good

Food was not that great.
7-night trip
Verified Hotels.com guest review

8/10 Very good

We enjoyed many aspects of Riu Playacar. The hotel was very nice, the staff was exceptional, the entertainment both during the day and in the evening was great. We really appreciated the relatively short walk (30 min) to Playa del Carmen and the variety of food offered. Our only points of disappointment was the very low alcohol content of the drinks and the quality of the food was not consistent. In particular, the Steakhouse meal was very disappointing - the meat was very overcooked and not to our specifications. Also, when one arrived at a buffet between 7-8 pm, the food had sat under heat lamps and became very dried out. Overall, we would recommend Riu Playacar to friends but with the caveat about arriving early for food and ordering a shot to go along with a cocktail.
Karen, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy to get around, different dinner options, great beach and staff.
Washington, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Didn't like the pool entertainment and they need more of a variety music
Davon Brooks, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Very safe and everything you want is close bye
Don, 5-night trip
Verified Expedia guest review

4/10 Fair

My experience was not what I was expecting. The rooms weren’t as nice as what the pictures show on the site. The balcony door knob was broken, the bathroom walls were really dirty, scratched. There was no privacy from the room to the bathroom just a door to the toilet. But most of all the reason we left the resort was because there was too many ants on the floor and in the bed. Unfortunately I booked this reservation without a refund. So I lost money. We ended up going to a different resort.
Paola, 6-night family trip
Verified Expedia guest review

8/10 Very good

What was unique about this property was the fact that it was in Mexico
Natacha, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The best thing of this hotel is the Beach!! Playacar is the most beautiful beaches in Riviera Maya and Jesus for the entertainment team!! Jesus you're amazing!! The Júnior Suite is really good and confortable... the drinks are really good!! And the food is okay!! For our next vacation we'll try Riu Palace!! To see is the food is better! But I recommend this hotel!!
Lilian, 5-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Staff is always nice
Isela, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The property was very nice. The staff are very nice and caring. 10/10!
Raymond Porch, 4-night family trip
Verified Expedia guest review

8/10 Very good

Nice and comfortable didn’t like much the pool service
Victor J Cuadras, 5-night trip
Verified Expedia guest review

10/10 Exceptional

amazing report and staff where welcoming
Brandon, 8-night romance trip
Verified Expedia guest review

8/10 Very good

I liked that it was private and close to excursions. Easy to get around
Jeanette, 7-night family trip
Verified Expedia guest review

8/10 Very good

The property was nice and food options were great. The beds are very hard and rooms need updating. The staff was very attentive as well
Tammy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great food and staff
Janice, 6-night family trip
Verified Expedia guest review

2/10 Poor

Disgusting. Ac didn’t work. Management is rude and lies. Terrible experience. Don’t recommend at all. Food is absolutely awful.
Jessica, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Safety and services are great 👍
Carlos Romero, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Viviana, 6-night trip
Verified CheapTickets guest review

10/10 Exceptional

Carrol, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Comprehensive selection of food choices, cleanliness, and excellent service!
Sami, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Eduardo, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Clean - food is excellent so does the place
Yola, 7-night trip
Verified Expedia guest review

8/10 Very good

I've been many times in PDC Resorts, This one in particular is not the best. Place is super clean though, friendly staff. Great food. Even though they state it's good for Families, they don't offer the usual variety of entertaining activities for kids other Resorts offer.
Mark, 7-night family trip
Verified Expedia guest review

8/10 Very good

Cons- My room was not ready until 4:30. I had booked 4 rooms for my family. All of the rooms were ready except for mine. We had to dig through our luggage in our son’s room to find our bathing suits to put on so that we could go to the pool. There were no bellhops so we had to bring our own luggage to our room and carry it up the stairs to the second floor. Pros- We liked that we were always able to get a table to accommodate the 13 of us without waiting. We enjoyed all of the food except the Asian food. The rooms were nice ands clean. The resort was kid friendly.
Jan, 5-night trip
Verified Expedia guest review