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All properties in Playa del Carmen, Quintana Roo, Mexico

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Playa del Carmen beachfront resort with 11 restaurants and spa

  • Free buffet breakfast, free WiFi, and free parking

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  • Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
  • Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
  • Beach
  • Beach
  • Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
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1 / 72Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
Carr Tulum playa del carmen km 294, Playa del Carmen, 77710, QROO, Mexico

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 485 guestrooms
  • Daily housekeeping
  • On the beach
  • 11 restaurants and 9 bars/lounges
  • Full-service spa
  • 7 outdoor pools

What’s around

  • On the beach
  • Playa Xcalacoco - 21 min walk
  • Punta Esmeralda Beach - 2.8 mi / 4.6 km
  • El Camaleon Mayakoba Golf Course - 2.9 mi / 4.7 km
  • Grand Coral Golf Riviera Maya - 1.2 mi / 1.9 km
  • Quinta Avenida - 1.6 mi / 2.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite, 2 Double Beds, Ocean View
  • Junior Suite, 2 Double Beds
  • Junior Suite, 1 King Bed, Ocean View
  • Junior Suite, 1 King Bed
  • Junior Suite, 2 Double Beds, Ocean View (Superior - Preferred Club)
  • Junior Suite, 2 Double Beds, Ocean View (Preferred Club)
  • Junior Suite, 1 King Bed, Ocean View (Preferred Club)
  • Junior Suite, 1 King Bed, Pool Access, Oceanfront (Preferred Club)
  • Junior Suite, 1 King Bed, Oceanfront (Preferred Club)
  • Junior Suite, 1 King Bed, Ocean View (Superior - Preferred Club)
  • Suite, 1 King Bed, Ocean View (Paramount - Preferred Club)
  • Junior Suite, 1 King Bed, Pool Access (Preferred Club)
  • Suite, 1 King Bed, Oceanfront (Master - Preferred Club)
  • Room (Run of the House)

What’s around

Landmarks

  • On the beach
  • Playa Xcalacoco - 21 min walk
  • Punta Esmeralda Beach - 2.8 mi / 4.6 km
  • El Camaleon Mayakoba Golf Course - 2.9 mi / 4.7 km
  • Grand Coral Golf Riviera Maya - 1.2 mi / 1.9 km
  • Quinta Avenida - 1.6 mi / 2.5 km
  • Mamitas Beach Club - 3 mi / 4.8 km
  • 28 de Julio Square - 4 mi / 6.4 km
  • Guadalupe Church - 4.8 mi / 7.7 km
  • Playa 88 - 4.9 mi / 7.9 km
  • Tres Rios Ecopark - 5 mi / 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive
map
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Carr Tulum playa del carmen km 294, Playa del Carmen, 77710, QROO, Mexico

At a glance

Hotel size

  • This hotel has 485 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 10 lbs)
  • Pets must be supervised
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite garage

Other information

  • Caters to adults only
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 11 restaurants
  • 9 bars/lounges
  • 2 swim-up bars
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Number of outdoor pools - 7
  • Pool cabanas (surcharge)
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Volleyball on site
  • Nightclub
  • Beach umbrellas
  • Pool sun loungers
  • Tennis on site
  • Beach towels
  • Pool umbrellas
  • Billiards or pool table

Working away

  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 11950
  • Conference space size (meters) - 1110
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2021
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)

Accessibility

  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Shower only
  • Hair dryer

Be entertained

  • 55-inch Smart TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
Water activities
  • Kayaking

Land activities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing
  • Language

Spa

Pevonia has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Market Cafe - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Pan-Asian Cuisine - This poolside theme restaurant specializes in Asian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

French Cuisine - This poolside theme restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Mexican Cuisine* - This poolside theme restaurant specializes in Mexican cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Seafood Cuisine - This beachfront theme restaurant specializes in seafood and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

PetsPay at property

  • Pet deposit: MXN 2000 per night
  • Pets are allowed for an extra charge of MXN 2000 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Secrets Moxché Playa del Carmen Adults Only
  • Secrets Moxché Playa del Carmen

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 7 outdoor pools. Guests have pool access from 8:00 AM to 7:00 PM.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 10 lbs per pet. There's a charge of MXN 2000 per pet, per night, and there's also a deposit of MXN 2000 per night. Service animals are exempt from fees. Dog exercise areas are available.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes, there are 11 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include El Puerto (3.5 mi), Saffron (3.6 mi), and Fonda Argentina (3.8 mi).
  • Have fun with onsite activities like volleyball and beach yoga, and practice your swing on the tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. Secrets Moxché Playa del Carmen - Adults Only - All Inclusive also has 2 swim-up bars, a nightclub, and a fitness center, as well as beach cabanas and spa services.