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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Exterior detail
2 outdoor pools, a rooftop pool, pool cabanas (surcharge)
2 outdoor pools, a rooftop pool, pool cabanas (surcharge)
2 outdoor pools, a rooftop pool, pool cabanas (surcharge)
Balcony

Overview of Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property
Adults-only beachfront aparthotel with spa, near Playa del Carmen Main Beach

8.6/10 Fabulous

1,805 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 4 min walk
  • Mamitas Beach - 1 min drive
  • Quinta Avenida - 3 min drive
  • Playa del Carmen Maritime Terminal - 10 min drive
  • Playacar Golf Club - 14 min drive
  • Xplor Theme Park - 17 min drive
  • Xcaret Eco Theme Park - 20 min drive
  • Ferry to Cozumel - 26 min drive
  • Maroma Beach - 29 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.5 km

Restaurants

  • Yo Amo Tacos - 2 min walk
  • Ah Cacao Chocolate Café - 2 min walk
  • Pelicanos - 3 min walk
  • Tacontenedor - 3 min walk
  • Texas Bbq Co. - 3 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

All-inclusive

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • On the beach
  • Beach cabanas (surcharge)
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Rooftop pool
  • Umbrellas
  • Sunloungers
  • Full-service spa
  • Pool cabanas (surcharge)
  • Spa open daily
  • Sports massages
  • Prenatal massages
  • Deep-tissue massages
  • Hot stone massages

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • On-site car hire

Restaurants on site

  • Ventanas
  • Zarape
  • Bella
  • Brasas
  • Off The Hook

Food and drink

  • Coffee/tea maker

Dining

  • Free full breakfast available daily
  • 6 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 4 bars/lounges, 1 beach bar and 1 swim-up bar
  • Manager's reception (free)
  • Minibar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Shampoo
  • Free toiletries
  • Toilet paper
  • Towels provided
  • Soap
  • Hairdryer

Entertainment

  • 55-inch LED TV with cable service

Outdoor areas

  • Rooftop terrace
  • Outdoor furniture
  • Outdoor entertainment area

Work spaces

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • In-room accessibility (selected rooms)
  • Step-free path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • 24-hour front desk

Location highlights

  • Near the ocean
  • Near the boardwalk
  • In the shopping district

Things to do

  • Fitness centre
  • Wine-tasting room
  • Yoga classes on site
  • Ecotours nearby
  • Theme parks nearby
  • Scooter/moped rentals nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 287 rooms
  • 3 floors
  • 4 buildings
  • Built in 1999
  • Romance packages available

Special features

All-inclusive

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, hot stone massages and sports massages. The spa is open daily.

Dining

Ventanas – This buffet restaurant specialises in international cuisine.
Zarape – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bella – This theme restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Brasas – On-site steakhouse. Reservations are required. Open daily.
Off The Hook – On-site sushi bar. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 31.13 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Wyndham Alltra Playa del Carmen Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on 13 February 2023 start from S$430, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Sorry, there's no on-site parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.
What are the check-in and check-out times at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Wyndham Alltra Playa del Carmen Adults Only All Inclusive and nearby?
On-site recreation at Wyndham Alltra Playa del Carmen Adults Only All Inclusive includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Wyndham Alltra Playa del Carmen Adults Only All Inclusive also has 2 poolside bars and 4 bars, as well as a fitness centre and beach cabanas.
Are there restaurants at or near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Yes, there are 6 on-site restaurants, featuring international cuisine. Nearby restaurants include Romagna Mia (3-min walk), Ah Carbon (3-min walk) and The Bio & Natural (4-min walk).
What's the area around Wyndham Alltra Playa del Carmen Adults Only All Inclusive like?
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is a short 4-minute walk from Playa del Carmen Main Beach and 2 minutes' walk from Quinta Alegría Shopping Mall. Travellers say that this aparthotel is in a good location.

Reviews

8.6

Fabulous

9.2/10

Cleanliness

9.2/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Malin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoy the 6 days, only comment is that the signage for the fitness center needs to be better. Otherwise great time. Thanks
richard, 5-night trip
Verified Hotels.com guest review

6/10 Good

Not so good! Checking in they gave us a crap room very far from the lobby. Lots of noise out side in the hall. At check in we were told they would move us to another room. We were without a room from 10 am until 2:30 pm. But the room was nice, clean and close.
Michael, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linus, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jodi, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Brian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nathan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Elizabeth, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

håvard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 4-night trip
Verified Hotels.com guest review