Staff were wonderful and made this a great visit. Thomas was gracious and helpful, as was Jasmine and all the staff serving breakfast. Location is great, with easy access to all the cool things downtown Chicago. It is right by a hospital, though. The hotel needs some updates but it’s overall pretty nice! Pillows were too soft for my taste. My biggest complaint was having disposable dishes for breakfast. I liked that they were compostable, alas, there was no compost bucket! You can do better, Marriott!