Embassy Suites by Hilton Nashville South Cool Springs

3.5 star property
Franklin hotel with indoor pool and restaurant

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Nashville South Cool Springs

Lobby
Exterior
Lobby
Restaurant
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Free breakfast
  • Pool
  • Electric vehicle charging point
  • Parking available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Living room
The price is S$191
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 21 of 21 rooms

Suite, 1 King Bed, Non Smoking (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, One King Bed, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

Deluxe Suite Two Double and One Sofa Bed Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, One King Bed, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

Standard Suite Two Double and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Presidential Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 139 sq m
  • Sleeps 2
  • 1 King Bed

Premier Corner Suite, Two Double Beds, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 55.0 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

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About the area

Map
820 Crescent Centre Dr, Franklin, TN, 37067

What's nearby

  • Aspen Grove Park - 3 min drive
  • CoolSprings Galleria - 4 min drive
  • The Factory - 7 min drive
  • Franklin Theatre - 8 min drive
  • Lotz House Museum - 9 min drive

Getting around

  • Nashville International Airport (BNA) - 23 min drive
  • Smyrna, TN (MQY) - 33 min drive
  • Nashville Riverfront Station - 18 min drive
  • Nashville Donelson Station - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive

About this property

Embassy Suites by Hilton Nashville South Cool Springs

Embassy Suites by Hilton Nashville South Cool Springs puts you within a 15-minute drive of Nashville Zoo. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness centre and a fitness centre are offered, and in-room conveniences include sofa beds and fridges. The helpful staff and breakfast get great marks from fellow travellers.

Languages

Arabic, English, Spanish

At a glance

Hotel size

  • 250 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 20 kg per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free wired internet access in public areas
  • WiFi and wired internet access in rooms*

Parking

  • Secured on-site self-parking (USD 10 per day; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Local/corner shop

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (16000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Double sofa bed
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 9.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 9.95 (rates may vary)
  • Late checkout can be arranged for an extra charge of USD 50.00 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Secured self-parking costs USD 10 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs
Embassy Suites by Hilton Nashville South Cool Springs Hotel
Embassy Suites by Hilton Nashville South Cool Springs Franklin

Frequently asked questions

Does Embassy Suites by Hilton Nashville South Cool Springs offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Nashville South Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton Nashville South Cool Springs?
Yes, there's an indoor pool.
Are pets allowed at Embassy Suites by Hilton Nashville South Cool Springs?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton Nashville South Cool Springs?
Yes. Self-parking costs USD 10 per day. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Embassy Suites by Hilton Nashville South Cool Springs?
You can check in starting at 4 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Embassy Suites by Hilton Nashville South Cool Springs and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
Are there restaurants at or near Embassy Suites by Hilton Nashville South Cool Springs?
Yes, there's an on-site restaurant.

Embassy Suites by Hilton Nashville South Cool Springs Reviews

Reviews

8.4

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Top Notch
The front desk was very friendly. The suite was well decorated & clean. The bathroom sink had a large crack, (but glued & not leaking) in it. The sheets smelled nice & the bed & pillows were comfy. The full breakfast was top notch.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shelbie, 2-night trip
Verified Hotels.com guest review

2/10 Poor

No heat
The heat did not work and it was 27 degrees
Latoya, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

*good with room for improvement
The living room area had a musky smell. Found a live roach in bathroom. Killed it. Breakfast was fantastic. The weather had quickly got very cold so the heated pool was chilly. And all staff i encountered were very polite and friendly.
DeeAnn, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Such a disappointment!!
I was very disappointed with this Embassy Suites. The accommodations were very uncomfortable. The hotel controlled the temperature controls and they did not adjust for the 20-40 degree weather. Rooms thermostats could not go beyond 72 and was blowingcold air. My poor elderly parents were freezing the entire time. They changed rooms 3 times. The staff did provide a space heater but too much money was paid to be in a cold room. The dining area was also cold because it was near the entrance. This made the lackluster breakfast buffet even less appealing. Ice machines were disgusting. The only saving grace was the staff. Most of them made a good effort to provide good service. Embassy suites is just not worth the price anymore. Disappointment in the chain is becoming the norm.
WANDA, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shawn, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cristy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Navada, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Jeremiah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Theresa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Wendy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Housekeeping
They stay was great until housekeeping asked us to leave before time to check out… we still had 2hrs before check out and as we was getting ready she kept knocking on the door for us to hurry up and leave
Melissa, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Christina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Brown eyed RN
Room did not have a nice clean scent. When I walked in the room it smelled like stinky feet. Pillows smelled sweaty. Everything seemed dated. The main entry door glass was very dirty and the rugs were dirty.
Lisa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Craig, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Room was very big , hotel very clean and staff was great
Jennifer, 3-night family trip
Verified Hotels.com guest review

6/10 Good

I have mixed feelings about the Embassy Suites. What I liked: we were able to check in an hour early (4pm check-in is absurd) and the beds were very comfortable. Breakfast was good...what you expect from an Embassy Suites hotel. The not so good: we REALLY needed wifi and it wasn't working at all. When my husband went down to the front desk for help, they didn't apologize or offer any help at all which left us in a bind. We had a young child with us who wanted a bath but the bath wouldn't hold any water (kept draining). And they raved about the free happy hour but it was a pitiful display of cheese and crackers and goldfish. And I was annoyed that they charge $10 for parking. The hotel isn't in a city, it's the burbs...there is absolutely no need to charge for your car to be with you. This hotel also could use a cosmetic update -- it feels very 1990's. Overall not a bad stay but wouldn't be my first choice in the area.
Alexis, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

First, they gave me an occupied room, went down to exchange the key. Second room smelled like mildew. Third room was fine. The hotel smelled like mildew but the second room was awful. To make up for the trouble they gave me a $50 voucher to the hotel’s restaurant.
Kenton, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Everything was great, I will definitely use again.
Erica, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Unsecure!
Broken security lash, unsafe!, side doors stays open for any one to come in, Unsecure!
johnny, 1-night trip
Verified Hotels.com guest review