Av Costera Miguel Alemán Las Playas, AV. WILFRIDO MASSIEU PEREZ, Acapulco, GRO, 39670
What's nearby
Playa Caleta - 12 min walk - 1.1 km
Sinfonía del Mar - 14 min walk - 1.2 km
Playa Caletilla - 15 min walk - 1.3 km
La Quebrada Cliffs - 19 min walk - 1.7 km
Zocalo - 2 min drive - 2.0 km
Getting around
General Juan N. Alvarez Intl. Airport (ACA) - 46 min drive
Restaurants
Pollo Feliz - 13 min walk
Vips - 12 min walk
Doña Toña - 11 min walk
Fonda Lupita - 9 min walk
Maiz y Frijol - 15 min walk
About this property
Bnow Hotels Acapulco
Bnow Hotels Acapulco is a great choice for a stay in Acapulco. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a beach bar, a snack bar/deli, and a terrace.
Languages
English, Spanish
At a glance
Hotel size
102 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Offsite parking within 164 ft (MXN 50 per day)
Other information
Designated smoking areas
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Beach bar
Snack bar/deli
What to do
On the beach
Services
Front desk (limited hours)
Dry cleaning/laundry services
Multilingual staff
Facilities
Terrace
An outdoor pool
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Handrails in hallways
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning
Freshen up
Shower only
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Mobile key entry
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 80 for children
Parking
Parking is available nearby and costs MXN 50 per day (164 ft away)
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
SNTSS by Bnow Hotels
Bnow Hotels Acapulco Hotel
Bnow Hotels Acapulco Acapulco
Bnow Hotels Acapulco Hotel Acapulco
Frequently asked questions
Is there a pool at Bnow Hotels Acapulco?
Yes, there's an outdoor pool.
Are pets allowed at Bnow Hotels Acapulco?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Bnow Hotels Acapulco?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Bnow Hotels Acapulco and nearby?
Bnow Hotels Acapulco has an outdoor pool.
Are there restaurants at or near Bnow Hotels Acapulco?
Yes, there's an onsite restaurant.
What's the area around Bnow Hotels Acapulco like?
Bnow Hotels Acapulco is a short 12-minute walk from Playa Caleta and 14 minutes' walk from Sinfonía del Mar.
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
6.6/10
Staff & service
10/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 10, 2022
Traveling alone
I was so happy to have the staffs help! I was traveling alone. They helped me with everything down to my ride back to airport! The restaurant staff were very helpful and I enjoyed the food and drinks!
Cheers and thank u all!!
Jaimie
Jaimie, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 7, 2021
Amazing View
The View was spectacular , beach front pool and restaurant were a plus. I felt safe. My room was loud at night since theres a club next door but eventually dies out. The television and wi-fi worked great, Would stay here again if I get the chance.
gilbert
gilbert, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Mar 17, 2021
worst hotel service experience
worst service and service quality.plesse don't waste your money on this hotel
shimul
shimul, 3-night trip
Verified Hotels.com guest review
6/10 Good
Jan 11, 2022
BÁSICO, PUEDE MEJORAR LA ATENCIÓN
EN EL ÁREA DE LA PLAYA SON INSUFICIENTES LAS SOMBRILLAS Y SILLAS O CAMASTROS, Y COBRAN (AL PARECER SON LOS MISMOS DEL HOTEL, LO CULA NO ES JUSTO), EN EL ÁREA DE LA ALBERCA LA GENTE TIRA BASURA (CUBREBOCAS, BOTELLAS, ETC,) DEBERÍAN COLOCAR CESTOS DE BASURA O BARRER, EN LE ÁREA DE SANITARIOS NO HAY AGUA EN LA TAZA DEL BAÑO, FALTA ASEO
NO SON NADA ATENTOS EN RECEPCIÓN AL RECIBIR NI A LA ENTREGA DE LA HABITACIÓN
Verified traveler
4-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 24, 2021
Robaron todo mi efectivo dentro de mi habitación y la gerente nunca mi dio una solución
Guadalupe Soe
Guadalupe Soe, 4-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 24, 2021
Muy mal servicio de recepción
Raquel
Raquel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2021
Me encantó
Me encantó, el personal súper amable, la vista de la habitación genial, volvería a quedarme ahí sin duda
Noemí
Noemí, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Dec 22, 2021
Raquel
Raquel, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 6, 2021
Habitaciones con vistas increibles
El hotel esta muy limpio, comodo y hasta moderno. La atencion del personal de limpieza muy bueno. La vista desde las habitaciones increible. Lo unico que no nos gusto es que tardan muchisimo para hacer el check in y el check out, hasta parecen burocratas los del personal administrativo. Todo lo demas excelente.
ROSARIO
ROSARIO, 5-night family trip
Verified Hotels.com guest review
4/10 Fair
Dec 3, 2021
Not recommended.
The staff (receptionists) are very unhelpfully. They couldn't even store our luggage after check out. Had to pay to the security guard in the end to store them in his private booth. Also no towels can be borrowed (even with hefty deposit of 25Eur+ for 2 towels) after check out. The balcony has a nice view to the beach, but no chaira or other furniture.
Besides the view from the balcony the other plis point is Ivan from the reception. He is the only helpful staff we encountered. But his helpfulness is always overruled by his bosses.
FS
FS, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 15, 2021
Buena experiencia pero no la mejor.
El Hotel BNow Acapulco es en verdad el hotel del Sindicato Nacional de Trabajadores del Seguro Social, que fue remodelado por una empresa privada. Es un establecimiento agradable, con instalaciones buenas y servicio agradable. Sus habitaciones son cómodas aunque les hace falta algunas cosas como sillas, mesas, contactos de electricidad y otros. Si necesitas un lugar donde quedarte por la noche y estar seguro, esta es tu opción, sin embargo, si buscas amenidades y comodidades dentro del hotel, es mejor buscar otro lugar. Ideal para parejas y familias. El restaurante es bueno pero los empleados no se dan abasto.
Braulio Adolfo
Braulio Adolfo, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 20, 2021
Situaciones vividas en mi estancia
El GPS marca lugar diferente al que se encuentra y con el nuevo nombre nadie conoce el hotel ,y la reservación no la tenían registrado ,y el precio que ustedes me dieron no incluía el costo de estacionamiento ,la alberca presenta daños visibles
Victor Manuel
Victor Manuel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2021
Saul
Saul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 24, 2021
Muy lenta la recepción, todo excelente, pero ellos tardan demasiado tiempo en registrar y para la salida igual.
Verified traveler
1-night business trip
Verified Expedia guest review
6/10 Good
May 17, 2021
Regular
Hotel remodelado, con vistas al mar hermosas, comida en restaurante a buen precio, medidas anticovid buenas al inicio.Blancos en buen estado.Buen internet aunque no se ven videos del mismo.No me gustó el check out, es un caos total, media hora o mas para poder hacerlo.Personal revisa tu habitación antes de hacer check out pero en mi caso no avisó a recepción que ya lo habian hecho y 3 veces me pidieron revisar antes de poder hacer mi check out, esto atrasa aún mas el proceso. Filas enormes para check out sin sana distancia.Por esta razón no volveria a hospedarme aqui.Personal en recepción lentísimo. Para check in igual tardaron mas de 40 minutos con sólo una persona antes de mi.Recepción no tienen capacitación en cuanto a amabilidad.Aforo al 100 en plena pandemia