Kay Bailey Hutchison Convention Center - 9 min walk
Reunion Tower - 17 min walk
American Airlines Center - 19 min walk
Getting around
Love Field Airport (DAL) - 20 min drive
Dallas-Fort Worth International Airport (DFW) - 21 min drive
Dallas Medical-Market Center Station - 9 min drive
Dallas Union Station - 13 min walk
West Irving Station - 18 min drive
Akard Station - 2 min walk
Saint Paul & Federal Tram Stop - 6 min walk
St Paul Station - 6 min walk
Restaurants
Jimmy John's - 1 min walk
Starbucks - 2 min walk
Frankie's - 2 min walk
Monarch - 1 min walk
Fluellen Cupcakes - 1 min walk
About this property
Thompson Dallas, by Hyatt
Thompson Dallas, by Hyatt offers a great location, putting you within a 15-minute walk of Dallas World Aquarium and Kay Bailey Hutchison Convention Center. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures. This luxurious hotel also features a poolside bar, a fitness centre and a hot tub. Fellow travellers say great things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Akard Station is steps away and Saint Paul & Federal Tram Stop is 6 minutes.
Languages
English, Spanish
At a glance
Hotel size
219 rooms
Arranged over 49 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Minimum check-in age – 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets stay for free (dogs only, 2 total, up to 23 kg per pet)
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls and off-lead area available
Pet-sitting and pet-grooming services offered
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (USD 60 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Private dining
24-hour room service
Travelling with children
Art supplies
What to do
Shopping
Working away
6 meeting rooms
Conference space (14000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 1964
ATM/banking
Terrace
Television in common areas
Fitness centre
Seasonal outdoor pool
Art gallery on-site
Designer shops on-site
Full-service spa
Hot tub
24-hour pool access
Reception hall
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Closed-captioned TV
Vibrating pillow alarm
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Pool access ramp on site
Area rugs in room
Hardwood flooring in room
Room amenities
Be entertained
55-inch flat-screen TV
Premium cable channels
Netflix
Hulu
Streaming services
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Minibar
Dressing gowns and slippers
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
High chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Mobile key entry
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
CatBird – This cocktail bar specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar.
Little Daisy – This restaurant specialises in Fusion cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Monarch – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Kessaku – This sushi bar specialises in sushi and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open selected days.
Awards and affiliations
Thompson Dallas, by Hyatt is listed in the 2021 Condé Nast Traveller Hot List.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 34.80 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 25 to 75 per person
Parking
Valet parking costs USD 60 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool open 24 hours
The seasonal pool is open from March 01 to October 31
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
THOMPSON DALLAS
Thompson Dallas by Hyatt
Thompson Dallas part of Hyatt
Thompson Dallas, by Hyatt Hotel
Thompson Dallas, by Hyatt Dallas
Thompson Dallas, by Hyatt Hotel Dallas
Frequently asked questions
Does Thompson Dallas, by Hyatt offer free cancellation for a full refund?
Yes, Thompson Dallas, by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Thompson Dallas, by Hyatt?
Yes, there's a seasonal outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Thompson Dallas, by Hyatt?
Yes, dogs stay for free, with a limit of 2 total and maximum weight of 23 kg per pet. Dog exercise areas, pet-sitting services and grooming services are available.
Is parking offered on site at Thompson Dallas, by Hyatt?
Yes. Valet parking costs USD 60 per day.
What are the check-in and check-out times at Thompson Dallas, by Hyatt?
You can check in starting at 4:00 PM. Check-out time is noon.
What is there to do at Thompson Dallas, by Hyatt and nearby?
Thompson Dallas, by Hyatt has a spa and a seasonal outdoor pool, as well as a fitness centre.
Are there restaurants at or near Thompson Dallas, by Hyatt?
Yes, there are 3 on-site restaurants, featuring American cuisine.
What's the area around Thompson Dallas, by Hyatt like?
Thompson Dallas, by Hyatt is a short 2-minute walk from Akard Station and 19 minutes' walk from American Airlines Center.
Thompson Dallas, by Hyatt Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
20 December 2024
Austin
Austin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
11 November 2024
Ryan
Ryan, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 October 2024
Renee
Renee, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 October 2024
clean hotel
some staff knowledgeable and helpful
some did not know anything
Peter
Peter, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
10 October 2024
Renee
Renee, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Brady
Brady, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 September 2024
No sleep
We couldn’t. Sleep because all night they had cars driving by with loud music and revving up their cars drag racing on the street below all night long!! We had a room in the 12th floor and couldn’t sleep for hours! The hotel charged $60/night for valet parking yet they don’t tell you that there’s an additional $30/night “destination fee”. Had they told us we would have braved the streets to find parking elsewhere. We also heard the plumbing all night long from the rooms surround ours. The hotel is nice but I wouldn’t stay there again.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
6/10 Good
14 September 2024
Room is way too noisy.
Zhengxu
Zhengxu, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
Very unique
Janee
Janee, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
We had a wonderful stay at the Thompson Dallas. The hotel is extremely beautiful and the staff are always friendly and attentive. I would recommend this hotel to anyone staying in the area, looking for amazing service in a central location.
Jessica
Jessica, 4-night romance trip
Verified Expedia guest review
8/10 Very good
3 September 2024
.
Eduardo
Eduardo, 1-night romance trip
Verified Expedia guest review
6/10 Good
3 September 2024
False advertisement
The hotel is lovely and the staff was polite and efficient for the most part. That being said, my girlfriend and I were really bummed at check-in when we found out the 24hr advertised pool wasn’t actually 24hrs. It’s available from 9am-9pm, which is typical for most hotels. But we went with this hotel because she loves late night swims (former competitive swimmer). Had we known that really wasn’t the case, we would have just booked a home with a pool instead for labor weekend. Just a heads up for anyone else with a similar mindset. Also, a microwave in the rooms would be nice. We stayed in the elm suite.
jeremy
jeremy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
The Thompson Hotel was absolutely beautiful! All of the staff we encountered were very nice and helpful! The amneities offered were amazing! Our room was to die for, so beautiful!!! We will definitely be coming back!
Esta
Esta, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
Love
Ineshia
Ineshia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
I love the decor at the hotel. The ambiance was amazing. Although I was only there for overnight to attend a conference the next morning, it was amazing. We will definitely return. I have only one suggestion. Considering how hot it is in Texas right now. It would be nice to receive cold or chilled water when it is offered to you at the desk.
Margaret
Margaret, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
21 August 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 August 2024
Great location and secure. Great gym!!!!! and pool area. Definitely can relax. Room was on the smaller size, no desk if you need to get work done. Nice bathroom. No iron board but had a handheld steamer although awkward with no hanging area near an outlet. Nice, comfortable with restaurants all nearby.
Christopher
Christopher, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 August 2024
Courtney
Courtney, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 August 2024
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 August 2024
Misael
Misael, 3-night trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
RICHARD
RICHARD, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
Love this hotel will be back anytime I am in Dallas.