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Mercure Jelenia Gora

3.0 star property
Relax at this mountain resort-style hotel where you can unwind in the sauna or by one of two pools.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Jelenia Gora

Exterior
Lobby lounge
Exterior
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Electric vehicle charging point
  • Bar
  • Parking available
  • Ski facilities
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Sauna
  • Self parking
  • Children's pool
  • Room service
  • Spa services
  • Business centre
  • Meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is S$128
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Single Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Superior Room, 1 Single Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 19 sq m
  • Park view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Superior Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 19 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 19 sq m
  • Park view
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

Osada Śnieżka

Pool
Spa
Airport transfer
Pet-friendly
8.8 out of 10, Excellent, (101)
The price is S$186
includes taxes & fees
26 Jan - 27 Jan
Osada Śnieżka
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About the area

Map
Ul Sudecka 63, Jelenia Gora, Lower Silesian, 58-500

What's nearby

  • Jelenia Góra Market Square - 16 min walk
  • Rynek - 3 min drive
  • Karpacz Ski Resort - 18 min drive
  • Vang Stave church - 21 min drive
  • Krkonoše National Park - 37 min drive

Getting around

  • Wroclaw (WRO-Copernicus) - 96 min drive
  • Jelenia Gora Station - 19 min walk
  • Szklarska Poreba Gorna Station - 24 min drive
  • Marciszow Station - 25 min drive

Restaurants

  • ‪Cukru.Cafe - ‬17 min walk
  • ‪Pizza Hut - ‬15 min walk
  • ‪Gruzińskie Smaki - ‬16 min walk
  • ‪Pierogarnia z Gitarą i Piórem - ‬17 min walk
  • ‪Restauracja Teatralna - ‬9 min walk

About this property

Mercure Jelenia Gora

Mercure Jelenia Gora is a great choice for a stay in Jelenia Gora. Guests can indulge in massages and enjoy international cuisine at Restaurant, which is open for lunch and dinner. Other highlights include an indoor pool, a bar/lounge and a sauna.

Languages

English, German, Polish, Russian

At a glance

DONE

Hotel size

    • 188 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 11 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (PLN 30 per day)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Children's menu
  • Children's games
  • Toys
  • Art supplies

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Downhill skiing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (2013 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1991
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An indoor pool
  • Spa services
  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.
Lobby bar – On-site lobby lounge. Open daily.

Fees & policies

Refundable deposits

  • Deposit: PLN 100.00 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 60 for adults and PLN 30 for children
  • Early check-in can be arranged for an extra charge of PLN 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of PLN 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 30 per pet, per day

Parking

  • Self-parking costs PLN 30 per day
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to noon
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Jelenia Gora Mercure
Mercure Hotel Jelenia Gora
Mercure Jelenia Gora
Mercure Jelenia Gora Hotel
Mercure Jelenia Gora Hotel
Mercure Jelenia Gora Jelenia Gora
Mercure Jelenia Gora Hotel Jelenia Gora

Frequently asked questions

Does Mercure Jelenia Gora offer free cancellation for a full refund?
Yes, Mercure Jelenia Gora does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Jelenia Gora?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to noon.
Are pets allowed at Mercure Jelenia Gora?
Yes, pets are welcome. There's a charge of PLN 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Jelenia Gora?
Yes. Self-parking costs PLN 30 per day. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Mercure Jelenia Gora?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of PLN 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PLN 50 (subject to availability). Express check-out is available.
What is there to do at Mercure Jelenia Gora and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and return when the snow melts for hiking and horse riding. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a picnic area. Mercure Jelenia Gora also has a garden.
Are there restaurants at or near Mercure Jelenia Gora?
Yes, Restaurant offers international cuisine.
What's the area around Mercure Jelenia Gora like?
Mercure Jelenia Gora is a short 16-minute walk from Jelenia Góra Market Square and 18 minutes' walk from Church of the Holy Cross.

Mercure Jelenia Gora Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Aleksander, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel Nice and professional staff Great Sauna
John, 3-night romance trip
Verified Orbitz guest review

8/10 Very good

Wojciech, 12-night trip
Verified Expedia guest review

10/10 Exceptional

Klaudia Katarzyna, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We had a nice room - cozy and comfortable, the bed was good, Everything was clean. The old city is 15 minutes on foot. The hotel has a big parking lot, but it not free. The staff was pleasant and helpful.
Verified Expedia guest review

4/10 Fair

Rooms In need of an update
The rooms are in need of major refurbishment, at least the one i was in. The customer lift was broken, they did however let me use the service lift. The towels had a strange smell to them. I cannot speak for the food etc but from what I briefly saw, the restaurant looked good.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel with friendly & helpful staff. Stayed in 3 Mercure hotels in Poland and while appreciating the need to save power, Mercure's minibar fridges seem set to room temperature.
John, 2-night romance trip
Verified Expedia guest review

6/10 Good

This hotel has older style rooms that are a bit worse for wear. However, the prices are reasonable so you get what you pay for. All other aspects are satisfactory.
Robert, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jeffrey, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Jaroslaw, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natalia, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mariusz, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Very old
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place, great food just wish they had an ac
John, 2-night trip
Verified Expedia guest review

6/10 Good

Is it Mercure ? Needs improvement.
Hotel needs major upgrade. Exterior is not well maintained. Rooms have no air conditioning and are outdated.
Jack, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gordon WP, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I'd stay again
Comfortable room, very warm (winter time). Spacious bathroom, shower ok. Kettle and fridge in the room. Swimming pool very good (15m long), towels could smell better. You can rent bathrobes for 10zl each. Great breakfast, including pure honey, 100% maple syrup and amazing hams. Selection of meats, salads, eggs, fish, cereals, porridge, cheese, yoghurt... Enjoyed every day of my stay and would stay here again if I'm in the area.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shirley, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Horatiu N, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

This is a nice hotel, with a great pool. Probably slightly in need of refurbishment, but still clean and well run.
Ben, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jelenia Gora 80es feeling
Bit 80es but overall very nice
Andres, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

No complaints....friendly and clean. had to pay for hotel parking.
JOHN, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brian, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Staff
80% of the staff was rude and unhelpful and was clear to see we was treated differently because we was English. Most of the time my wife stayed in the room due to feeling so uncomfortable even my 13 year old daughter noticed.
6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice property, safe area, fairly close to downtown. Great for the money. Breakfast was nicely done.
1-night family trip
Verified Expedia guest review