Chicago, IL (PWK-Chicago Executive) - 45 min drive
Chicago O'Hare International Airport (ORD) - 47 min drive
Chicago Midway Airport (MDW) - 64 min drive
West Chicago Station - 10 min drive
Geneva Station - 14 min drive
Elgin National Street Station - 16 min drive
Restaurants
McDonald's - 10 min walk
Portillo's - 10 min walk
Panera Bread - 11 min walk
Starbucks - 8 min walk
Culver's - 20 min walk
About this property
Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel
Enjoy your visit to St. Charles with a stay at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel. For a workout, you can visit the 24-hour fitness centre, or go for a morning swim at the indoor pool. Fellow travellers love the helpful staff.
Languages
English, Hindi, Spanish, Urdu
At a glance
Hotel size
83 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Property amenities
Food and drink
Free self-service breakfast on weekend mornings 7:00 AM–10:00 AM
Coffee/tea in a common area
What to do
Golfing nearby
Cross-country skiing nearby
Working away
24-hour business centre
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
24-hour fitness centre
An indoor pool
At least 10% of profits reinvested in community and sustainability
No plastic drinking straws
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Room amenities
Be entertained
37-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel
Frequently asked questions
Does Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
No, this hotel doesn't have a casino, but Grand Victoria Casino (15-min drive) and Hollywood Casino Aurora (21-min drive) are both nearby.
What is there to do at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel and nearby?
Have fun with nearby winter activities such as cross-country skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
What's the area around Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel like?
Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel is a short 6-minute walk from Charlestowne Mall and 18 minutes' walk from Dupage Expo Center.
Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
16 January 2025
Lili
Lili, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 January 2025
BARBARA
BARBARA, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 January 2025
Friendly staff, comfortable, particularly awesome if your car happens to break down on North Ave and you need a place to sleep
Timothy
Timothy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2025
Joshua
Joshua, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Richard
Richard, 1-night family trip
Verified Hotels.com guest review
6/10 Good
27 December 2024
We picked this hotel because it had an indoor pool that my grandchildren could enjoy. However, the pool was disgusting. Cloudy water with clumps of hair and unidentified substances flowing in it.
Christel
Christel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Excellent Hotel Especially Give the Great Price
Excellent location, excellent room condition, excellent cleanliness of entire hotel. Great Price, Great Choice.
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Catherine
Catherine, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Kim
Kim, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Very nice motel. Clean, quiet and the beds were very comfortable. Lots of shopping near by.
Jon
Jon, 1-night business trip
Verified Hotels.com guest review
6/10 Good
24 October 2024
The Front people were somewhat helpful. We arrived early and asked if the room was ready. We were told no. Which is understandable. She said she would call when it came available. We waited for 3hours and no call. The check in is at 3 and we went in at 3:15 and I asked if the room was ready yet. She said I don’t think so. The other lady gave her an odd look and said it has bee for a little while.
Angela
Angela, 3-night trip
Verified Expedia guest review
10/10 Exceptional
23 October 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
The staff was great as usual
Donna
Donna, 6-night family trip
Verified Expedia guest review
8/10 Very good
12 October 2024
Heather
Heather, 2-night trip
Verified Expedia guest review
8/10 Very good
7 October 2024
Charles
Charles, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Will stay here every time!
This hotel is perfect, no need to stay anywhere else! Breakfast? Amazing, they even had turkey sausage which was a huge plus for our family. The indoor pool was clean and well kept and we were in there multiple times. The fitness center was great too! The people at the front desk were always so helpful and friendly as well. We won’t stay anywhere else when we come to the area any more. 10/10!
Nadia
Nadia, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Staff always welcoming and helpful
Barbara
Barbara, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
The hotel was clean. The breakfast offerings were great. And the staff were amazing.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Excellent Stay
The employees were very friendly and helpful. The hotel was clean and comfortable. The breakfast was very good.
Homer
Homer, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
Homer
Homer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 September 2024
Business quick stop
Front desk was smooth and helpful. Many not fake smiles. Very solid option for business travel.
Kristopher
Kristopher, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 August 2024
Beds are comfortable, coffee was good and decent breakfast Staff very friendly and accommodating. I would stay again.
Jo
Jo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
The room was spacious the atmosphere was light casual felt at home. Loved it! I have stayed at other hotels between st charles and Geneva this hotel was the best. Will be staying here from now on. Cant say enough.