2/10 Poor
12 January 2025
Disgusting and Rude Owner
It was actually a horrible morning experience and one that I did not expect. I arrived late in the evening and arranged and confirmed with the front desk receptionist to get a late check out by 12pm noon. At 11am, housekeeping was banging loudly on the door yelling checkout. I told her I was approved for late checkout. One minute later there is another guy beating on the door yelling there is no late checkout. I open the door to a plume of marijuana smoke that hits me in the face. The hotel was already disgusting and this sealed the deal. The guy later apologizes and said it was a mixup but the damage was done by this point. I would never recommend this hotel to anyone. Poor ran and poorly maintained.
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review