Tru by Hilton Ashland puts you within a 15-minute drive of Kings Dominion. Guests can visit the fitness centre for a workout, and freebies such as WiFi and self-parking are added perks. Fellow travellers like the comfortable beds and helpful staff.
Languages
English
At a glance
Hotel size
97 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Coffee/tea in a common area
Working away
Business centre
Services
24-hour front desk
Facilities
Fitness centre
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Visual alarms in hallways
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Mini fridge
More
Housekeeping (on request)
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland
Frequently asked questions
Does Tru by Hilton Ashland offer free cancellation for a full refund?
Yes, Tru by Hilton Ashland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton Ashland?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Ashland?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Ashland?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Tru by Hilton Ashland and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Tru by Hilton Ashland like?
Tru by Hilton Ashland is located a short 20-minute walk from Randolph-Macon College. Travellers say that this hotel is in a good location.
Tru by Hilton Ashland Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
28 December 2024
Claude
Claude, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Clean, comfortable, friendly and had breakfast
Theodore
Theodore, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 December 2024
murray
murray, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
Patrick
Patrick, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 December 2024
Good stay
Clean and very easy access to interstate. I enjoyed the stay.
Patrick
Patrick, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Awesome hotel
Awesome staff. Very helpful. Thank you. Just what I needed after the night I had driving. Thank you again.
TRACY
TRACY, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
Great stay
It’s a great overnight road trip hotel; clean and great location.
Tina
Tina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
randall
randall, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 December 2024
Nancy
Nancy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Definitely stay here
Another great stay. I stay here 3-4 times a year and couldn’t be happier. Great location which offers a variety of dining options nearby. Staff is always friendly.
Steven
Steven, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 December 2024
Jami
Jami, 1-night family trip
Verified Hotels.com guest review
6/10 Good
16 December 2024
LaWanda
LaWanda, 3-night trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Maryann
Maryann, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Everything was very good, especially thw front desk staff
Carolyn
Carolyn, 1-night business trip
Verified Hotels.com guest review
6/10 Good
4 December 2024
the bathroom needed cleaning mold in the shower
Thomas
Thomas, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Good stay at Tru
Tru offered a great experience. Night and morning front desk staff were FRIENDLY and helpful. Breakfast offered, very nice. Will stay again.
Jack
Jack, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Arrived after a 10 hour road trip exhausted. The woman at the front desk was very friendly and got us in to our room quickly.
Laurie
Laurie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Better than hampton
Needed a place to stay on my way home. It was great. Thanks
Paul
Paul, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Great Property but has billing issues.
The property itself was very nice and the service was good. The breakfast bar was exceptional .
My only issue is with billing. The property charged $125 supposedly for incidentals but 3 weeks later had not refunded the deposit. I have made three calls and was told they could not see a charge, I filed a claim through my bank.
Lisa
Lisa, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Timothy
Timothy, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
24 November 2024
Bad Experience at This Hotel
There were lots of issues at The Tru in Ashland:
The blackout shade was broken and did not cover the entire window. The hotel is next to a truck stop, so we could see the truck lights all night and could not sleep.
The AC fan would not go off and the wall control was broken.
The water pressure was extremely weak. There was no soap dispenser in the shower.
The room was noisy - we could hear people in adjacent rooms.
The linens were poor quality.
The elevator was slow and dirty.
The location of the hotel is terrible....next to an old motel and a large truck stop.
It was a disappointing stay for an overnight road trip. We have stayed in a number of Tru hotels, but this one was of poor quality.