Chicago, IL (PWK-Chicago Executive) - 46 min drive
Chicago O'Hare International Airport (ORD) - 50 min drive
Chicago Midway Airport (MDW) - 68 min drive
Geneva Station - 13 min drive
West Chicago Station - 17 min drive
Elgin National Street Station - 17 min drive
Restaurants
Panera Bread - 3 min drive
Cooper's Hawk Winery & Restaurants - 3 min drive
Taco Bell - 12 min walk
Olive Garden - 4 min drive
Panda Express - 4 min drive
About this property
Quality Inn and Suites St Charles - West Chicago
Enjoy your visit to St. Charles with a stay at Quality Inn and Suites St Charles - West Chicago. For a bit of exercise, you can visit the fitness centre, or go for a swim in the seasonal outdoor pool. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
122 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
On-site parking is limited (max. 2 spaces per unit)
Other information
Designated smoking areas
Property amenities
Food and drink
Free self-service breakfast on weekday mornings 6:00 AM–9:30 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Playground
What to do
Hiking/biking trails nearby
Winery tours nearby
Working away
24-hour business centre
Meeting room
Conference space (1453 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness centre
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Assistive listening devices available
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairwells
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Housekeeping (on request)
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 50 per stay
Pets are allowed for an extra charge of USD 20 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
This property does not have lifts.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles
Frequently asked questions
Does Quality Inn and Suites St Charles - West Chicago offer free cancellation for a full refund?
Yes, Quality Inn and Suites St Charles - West Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn and Suites St Charles - West Chicago?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn and Suites St Charles - West Chicago?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Quality Inn and Suites St Charles - West Chicago?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Quality Inn and Suites St Charles - West Chicago?
Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Quality Inn and Suites St Charles - West Chicago?
No, this hotel doesn't have a casino, but Grand Victoria Casino (16-min drive) and Hollywood Casino Aurora (22-min drive) are both nearby.
What is there to do at Quality Inn and Suites St Charles - West Chicago and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities such as a seasonal outdoor pool and a fitness centre.
Quality Inn and Suites St Charles - West Chicago Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
16 December 2024
Craig
Craig, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 December 2024
Comfortable stay and spacious. Enjoyed the experience…
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
8 December 2024
Kirstenl
Kirstenl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Kenneth
Kenneth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Eric
Eric, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Raeann
Raeann, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Wonderful room, only g ch complaint was the coffee packs. Really horrible coffee
Marie
Marie, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
deepak
deepak, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
the breakfast was only gluten rich, no protein or gluten free options
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
4 November 2024
You Get What You Pay For!
Stayed at Quality Inn for a night over for a Saturday into Sunday stay to enjoy the night life at a club having their Halloween dance party. Didn't want to "overpay" at better hotels I usually stay at considering I would return to my room at 2:00 am. only to check out by 11:00 am. The room I stayed in had an issue of the bathroom sink faucet with water literally just trickleing and the water pressure from the shower was poor. I unscrewd the sink faucet end to remove any deposits in the faucet filter but it still did not solve the problem. Also the heat/cooling system in the room had poor air velocity even on a high setting, but it was adequate enough to get comfortable. I didn't go to the main floor for the free continental breakfast....been there before in the past to know to pass it up to go elsewhere for a more quality breakfast.
Edward
Edward, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 October 2024
David
David, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
M RECRUIT FOUR
M RECRUIT FOUR, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Hotel was great, front desk service was amazing
Brendan
Brendan, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 September 2024
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
6/10 Good
23 September 2024
This is a property where rooms for smoking can be requested.
Doors to the property were unlocked - anyone could wander in.
mike
mike, 1-night romance trip
Verified Expedia guest review
8/10 Very good
23 September 2024
Worked out good for a one night stay clean rooms and quite area
mike
mike, 1-night romance trip
Verified Expedia guest review
8/10 Very good
22 September 2024
The only negative was the stairwell smelled a little like smoke
Jeremy
Jeremy, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 September 2024
Bed spread had stains and the toilet was not clean.
Lon
Lon, 1-night trip
Verified Expedia guest review
6/10 Good
19 September 2024
Dustin
Dustin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 September 2024
Nice hotel in St Charles, Elburn area.
Avinash
Avinash, 4-night trip
Verified Expedia guest review
8/10 Very good
14 September 2024
Ashley
Ashley, 3-night trip
Verified Hotels.com guest review
6/10 Good
13 September 2024
Didn't like that the bathroom light and air vent worked together. Should be on a separate switch. Also, breakfast was average. Should have at least one protein available.
Sharon
Sharon, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
13 September 2024
We will definitely stay here again.
Sheila
Sheila, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Great for the price
I was greeted by a very friendly man and given instructions on how to get to the room. The building seemed a little old, but well maintained. It was quiet and I was left alone. The breakfast was a waffle maker, muffins, bagels, toast, yogurt and cereal. It was great for the price.