Avenida 15 Norte Entre Calles 4 Y 6, #154 Colonia Centro, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 2 min walk - 0.2 km
Playa del Carmen Main Beach - 5 min walk - 0.4 km
Playa del Carmen Maritime Terminal - 7 min walk - 0.7 km
Mamitas Beach - 13 min walk - 1.2 km
Xcaret Eco Theme Park - 12 min drive - 9.6 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive
Tulum Intl. Airport (TQO) - 98 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.6 km
Restaurants
La Vagabunda Centro - 2 min walk
Hard Rock Cafe Playa del Carmen - 2 min walk
The Roof Bar - 2 min walk
YUM YUM by GEORGE - 1 min walk
Carboncitos - 2 min walk
About this property
Papagayo Hotel Boutique
Papagayo Hotel Boutique offers a fantastic location, putting you a short five-minute walk from Quinta Avenida and Playa del Carmen Main Beach. Also, Playa del Carmen Maritime Terminal and Mamitas Beach are within a 15-minute walk. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
27 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 16
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Minimum Spring Break check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking is limited
Other information
Designated smoking area (fines apply)
Property amenities
What to do
Private beach nearby
Free beach club nearby
Working away
Co-working spaces
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Mosquito nets
Lockers available
Room amenities
Be entertained
32-inch plasma TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Dressing gowns
Iron/ironing board (on request)
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3 per cent
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay, Google Pay, Apple Pay and Amazon Pay.
Cashless transactions are available.
Also known as
Hotel Posada Papagayo
Papagayo Hotel Boutique Hotel
Papagayo Hotel Boutique Playa del Carmen
Papagayo Hotel Boutique Hotel Playa del Carmen
Frequently asked questions
Does Papagayo Hotel Boutique offer free cancellation for a full refund?
Yes, Papagayo Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Papagayo Hotel Boutique?
Sorry, pets aren't allowed.
Is parking offered on site at Papagayo Hotel Boutique?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Papagayo Hotel Boutique?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Papagayo Hotel Boutique?
No, this hotel doesn't have a casino, but Riviera Gran Casino (5-min walk) is nearby.
What is there to do at Papagayo Hotel Boutique and nearby?
Recommended spots to visit include Quinta Avenida (2-min walk) and Playa del Carmen Main Beach (5-min walk), along with Playa del Carmen Maritime Terminal (7-min walk) and Mamitas Beach (13-min walk).
What's the area around Papagayo Hotel Boutique like?
Papagayo Hotel Boutique is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 7 minutes' walk from Playa del Carmen Maritime Terminal.
Papagayo Hotel Boutique Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
6.6/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
22 December 2024
Andrea
Andrea, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 August 2024
Nayda
Nayda, 6-night trip
Verified Hotels.com guest review
6/10 Good
24 July 2024
Management was terrible when i did my check in i said i didn't want no cleaning services and they still when in my room left my door with no lock and took my towels and didnt replace my towels when i poke to the manager she said if anything was missing from my room and i told her that was not the point she didn't wanna resolve the problem.
Damaris
Damaris, 4-night family trip
Verified Expedia guest review
8/10 Very good
22 June 2024
claudia
claudia, 7-night trip
Verified Expedia guest review
8/10 Very good
15 June 2024
Nice
It was close by everything I needed, the area felt safe and the hotel personnel were helpful and pleasant
Pamela
Pamela, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 April 2024
Frank
Frank, 7-night trip
Verified Expedia guest review
8/10 Very good
24 April 2024
I am not sure what all the criticisms are for. Decent hotel 5 minutes walk from the beach, friendly staff at the front desk, warm water in the shower each night. Neighborhood was not run down as people stated. Not super elegant but suited me just fine for a couple days.
Thomas
Thomas, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 April 2024
Great staff
Katie
Katie, 2-night trip
Verified Expedia guest review
6/10 Good
26 March 2024
Melanie
Melanie, 7-night trip
Verified Expedia guest review
6/10 Good
25 March 2024
Claudia Lizeth
Claudia Lizeth, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 March 2024
Virginia
Virginia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 March 2024
Close to beach
Gabriella
Gabriella, 2-night trip
Verified Expedia guest review
2/10 Poor
5 March 2024
Terence
Terence, 11-night trip
Verified Expedia guest review
2/10 Poor
5 March 2024
If you like the noise and the vehicle echo from the street; or you like the kids screaming, or you like could not sleep well at night, you will like this hotel. I have asked changed room from the front but have been denied in a rude way. Therefore we suffered for 8 days&nights.
Annie
Annie, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 February 2024
nice in clean ☺️
Rita
Rita, 1-night family trip
Verified Orbitz guest review
8/10 Very good
24 February 2024
I can't leave a detailed review as we only used this hotel as a cheap and convenient 1 night stay before leaving for the airport. It was exactly that. The room we had was basic and had a very strong chemical smell but we got used to it through the night. Pay close attention to the room you're booking because I honestly thought I'd booked a completely different type with a kitchenette and outside window due to pictures on the booking but after closely reading the booking I did in fact book the quadruple room that only had one tiny window at the top of the wall and the other full sized window in the room looked out into the hotel hallway. Obviously not an issue for our one night but we would have been very disappointed had we booked our entire vacation here.
It's a small thing but we were really grateful that they allowed us to store our bags in a locker after check-out for free as we had a night flight so didn't want to have to lug our bags to the beach and keep an eye on them all day.
For the price of the place and the great location we didn't have any need to complain!
KATHARINE
KATHARINE, 1-night romance trip
Verified Expedia guest review
6/10 Good
22 February 2024
Prooerty was not great but fine. Only time i talked to the staff they were very helpful but they weren't overly friendly. The towels were old and the ceiling fan was filthy. I liked the location. 5 min walk to the beach and 5 th ave also.
James
James, 6-night romance trip
Verified Expedia guest review
6/10 Good
17 February 2024
I like everything just that it wasn’t beach front hotel
Veronica
Veronica, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 February 2024
felix
felix, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 January 2024
perfect location and clean rooms
Jon
Jon, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
25 January 2024
This was a nice hotel as for walking to the beach and attractions in the area like 5th ave. The one thing I didn’t like is that the room really needed black out or thicker curtains as my room shared windows with the hallway and the opaque curtains did nothing to shield the hallway lights from beaming into my eyes at night. Overall the place was clean, and I would stay there again.
Kimberly
Kimberly, 4-night trip
Verified Expedia guest review
2/10 Poor
24 January 2024
From the moment we checked in this place was terrible. Lady at the front desk was extremely rude. The room advertised fridge in room which is the main reason we got this room and there wasnt one. When we went downstairs to ask she said it was an error with expedia not them. Also the door lock to our room was broken and the soap dispenser didnt work. Book elsewhere
lindsay
lindsay, 1-night romance trip
Verified Expedia guest review
4/10 Fair
17 January 2024
For the money, it wasn't bad for playa del Carmen, but it didn't live up to the pictures.
Cristina
Cristina, 3-night trip
Verified Expedia guest review
6/10 Good
8 January 2024
Alonso
Alonso, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 December 2023
Close to Main Street but quiet. A bit expensive for what they offer.
Will need and upgrade on bed sheets and towels as they are old, and not so clean.
This is one of the very few hotels that offers hot water.