Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 22.7 miles/36.6 km
Norfolk Station - 20 min walk
Virginia Beach Station - 20 min drive
Newport News Station - 28 min drive
MacArthur Square Station - 3 min walk
Civic Plaza Station - 6 min walk
Monticello Station - 9 min walk
Restaurants
Waterside Sheraton VIP Lounge - 6 min walk
Jack Brown's Beer & Burger Joint - 4 min walk
Blue Moon Taphouse - 2 min walk
PBR Norfolk - 6 min walk
Gourmet Gang - 2 min walk
About this property
Norfolk Waterside Marriott
Norfolk Waterside Marriott features a rooftop terrace and puts you within a 15-minute drive of Naval Station Norfolk and Virginia Beach Town Center. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. A fitness centre, a snack bar/deli and a terrace are other highlights. Fellow travellers like the helpful staff and walkability. The property is only a short walk to public transportation: MacArthur Square Station is 3 minutes and Civic Plaza Station is 6 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
407 rooms
Arranged over 24 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (USD 22 per night; includes in/out privileges)
Secured covered on-site valet parking (USD 33 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
START – This restaurant specialises in American cuisine and only serves breakfast. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 15.95 per person
Renovations and closures
The following facilities or services will be unavailable from January 6 2025 to January 17 2025 (dates subject to change):
Swimming pool
Parking
Covered self-parking costs USD 22 per night with in/out privileges
Covered valet parking costs USD 33 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Marriott Norfolk
Marriott Norfolk Waterside
Marriott Waterside
Marriott Waterside Norfolk
Norfolk Marriott
Norfolk Marriott Waterside
Norfolk Waterside Marriott
Waterside Marriott
Waterside Marriott Norfolk
Waterside Norfolk Marriott
Norfolk Waterside Marriott Hotel Norfolk
Norfolk Waterside Marriott Hotel
Waterside Marriott Hotel
Norfolk Waterside Marriott Hotel
Norfolk Waterside Marriott Norfolk
Norfolk Waterside Marriott Hotel Norfolk
Frequently asked questions
Does Norfolk Waterside Marriott offer free cancellation for a full refund?
Yes, Norfolk Waterside Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Norfolk Waterside Marriott?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM. The swimming pool will be unavailable from January 6 2025 to January 17 2025 (dates subject to change).
Are pets allowed at Norfolk Waterside Marriott?
Sorry, pets aren't allowed.
Is parking offered on site at Norfolk Waterside Marriott?
Yes. Self-parking costs USD 22 per night. Valet parking costs USD 33 per night.
What are the check-in and check-out times at Norfolk Waterside Marriott?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at Norfolk Waterside Marriott?
No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (9-min drive) is nearby.
What is there to do at Norfolk Waterside Marriott and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Norfolk Waterside Marriott?
Yes, STEAM offers American cuisine.
What's the area around Norfolk Waterside Marriott like?
Norfolk Waterside Marriott is located by the river in Downtown Norfolk, a short 3-minute walk from MacArthur Square Station and 4 minutes' walk from USS Wisconsin BB-64. Travellers say that the area is walkable and good for shopping.
Norfolk Waterside Marriott Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
9 January 2025
JoAnn
JoAnn, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 January 2025
Home away from Home
Great Stay...we live in Virginia Beach and booked a room so we wouldnt have to drive hom after bringing in the New Year!
The check in pricess was smooth and we received a hi floor room which we requested. All went well and wew even granted a late check out the next day! Housekeeping staff was nice and i truly would book here again!!
Christina
Christina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2025
Tiffany
Tiffany, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2025
Holiday travel
The view was magnificent, the room was a little tight but it was comfortable. I would have been nice to have a high-boy in the bathroom... the kids loved it... and the staff was wonderful!!
REGINA
REGINA, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 January 2025
barbara
barbara, 1-night trip
Verified Hotels.com guest review
4/10 Fair
24 December 2024
Disappointed
I was pretty disappointed with this stay. I wanted to splurge and spend a little more on a hotel and this did not meet my expectations at all. We had toilet issues that didn’t get fixed until the third day. There was no microwave and very limited storage in the room. No safe. No actual door on the bathroom. The fridge barely worked and our food kept getting to room temperature. There was no parking offered except for valet so we had to pay for a public lot every night. The iron did not work and leaked water all over our nice clothes we were wearing for the day. The bedding was stiff and itchy. We had to ask for our room to be cleaned on the first day. Every other day we had to ask for fresh towels and toilet paper because no one ever came and brought them. The ice machines weren’t working and I had to try all different floors to find some. The staff were friendly and it seemed clean but it did not feel worth the price. Will not be staying again.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Christina
Christina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Jayna
Jayna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Crystal
Crystal, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 December 2024
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Great place to stay
Almost all the staff were perfect, kind and polite. The hotel was clean and airy. Location was great.
Elizabeth
Elizabeth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Great location! Clear, comfortable room
Jacqueline
Jacqueline, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Janese
Janese, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
16 November 2024
Can be better.
It was a great location, great views. But it was not really clean, specially a bathroom,and shower with mold. And you can hear a full conversation our neighbor had, thin walls.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Bryan
Bryan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 November 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Amani
Amani, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Top notch customer service
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 October 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
4/10 Fair
18 October 2024
Overcharge and Inaccessible Support
I booked a room at the Norfolk Waterside Marriott through Hotels.com, with the arrangement to pay on site. However, my credit card was charged significantly more than the confirmed rate.
When I tried to resolve the issue by contacting the hotel, the phone number on their website was non-functional, making it impossible to reach anyone. I then contacted Hotels.com for assistance and am still awaiting a resolution.
This has been a very frustrating experience, and I believe the Norfolk Waterside Marriott could significantly improve their customer service.