Overall, my stay was great! Room was average European size. A bit expensive, but so is Copenhagen. Bed was comfortable and room was reasonably cleaned upon arrival. Noticeable wear and tear in carpet and bathroom, but nothing out of ordinary. Customer Service was great, especially Jamie at reception. Breakfast isn't worth the cost, so if not included with room, don't bother. Hotel's hallways and carpet was very stained and unpleasing to the eyes. Location is great if visiting Tivoli Gardens, and the metro station is across the street. Can be very noisy as location is next to Town Hall and Strøget, a major shopping street.