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Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

3.5 star property
Hotel with indoor pool, near Colonie Center Mall

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

Property amenity
Bar (on property)
Lobby sitting area
View from room
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • 24-hour fitness centre
  • 24-hour business centre
  • Conference centre
  • 14 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is S$184
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Single Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Bathroom

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

View from room

Standard Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Duplex, 1 King Bed (Suite)

In-room safe, desk, laptop workspace, blackout curtains

Duplex, 1 King Bed (Suite)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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9.2 out of 10, Wonderful, (1004)
The price is S$223
includes taxes & fees
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About the area

Map
660 Albany Shaker Rd, Albany, NY, 12211

What's nearby

  • Colonie Center Mall - 4 min drive - 3.0 km
  • Siena College - 6 min drive - 4.3 km
  • Crossgates Mall - 7 min drive - 7.0 km
  • University at Albany - 8 min drive - 8.4 km
  • Albany Medical Center - 13 min drive - 11.2 km

Getting around

  • Albany, NY (ALB-Albany Intl.) - 3 min drive
  • Schenectady, NY (SCH-Schenectady County) - 23 min drive
  • Hudson, NY (HCC-Columbia County) - 42 min drive
  • Albany-Rensselaer Station - 15 min drive
  • Schenectady Station - 19 min drive
  • Albany International Airport Station - 28 min walk
  • Free airport shuttle
  • Free local area shuttle

Restaurants

  • ‪Texas Roadhouse - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Arby's - ‬2 min drive
  • ‪Olive Garden - ‬15 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

Located just 1.5 mi (2.4 km) from the airport, Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel offers a free shuttle (available 24 hours). The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mr. D's, which serves American cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre. The helpful staff and restaurant get great marks from fellow travellers.

Languages

English, French, Spanish

At a glance

Hotel size

  • 322 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 43 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Uncovered on-site extended parking (USD 15 per day)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle within 3 miles

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:30 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Travelling with children

  • Free local shuttle
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 14 meeting rooms
  • Computer station
  • Conference centre (23433 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1974
  • ATM/banking
  • Fireplace in reception
  • 24-hour fitness centre
  • An indoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 81
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone
  • Desk chair

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mr. D's – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 13 for adults and USD 5 to 12 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Uncovered extended parking costs USD 15 per day
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Desmond
Desmond Albany
Desmond Hotel
Desmond Hotel Albany
Hotel Desmond
The Desmond Hotel Conference Center
The Desmond Hotel Albany
Crowne Plaza Albany The Desmond Hotel
Crowne Plaza Albany The Desmond Hotel an IHG Hotel
Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel Hotel
Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel Albany

Frequently asked questions

Does Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 43 kg per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
No, this hotel doesn't have a casino, but Rivers Casino & Resort (20-min drive) is nearby.
What is there to do at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel and nearby?
Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Yes, Mr. D's offers American cuisine.

Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Antoine, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Rude front desk
The front desk was not supportive or helpful. Also had no time to listen and problem solve with those staying at their hotel.
Angie, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend
Check in was quick and easy. We were offered a interior room with a balcony. Our room was beautiful and very clean. The maid service was great. They were super attentive. The hotel itself is super unique! Love the koi pond. There was a craft fair of sorts there over the weekend. We had such a great time! Best birthday ever! Thank you!
Jennifer, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

TIMOTHY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lucas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location!
Great hotel close to the airport with all the luxuries you could ask for. Only stayed one night, but would stay here, again, if passing through Albany.
Jerell S, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel for a weekend getaway
Beautiful hotel lobby as you enter to a warm and friendly greeting by the hotel staff. Our room was large and clean. The beds were super comfortable. The bathroom had a good shower. They had a feature I wish more hotels would have, a wall mounted light up magnifying mirror. Since there were 4 of us we needed more towels and wash clothes delivered to the room as it was stocked for two. It was the fastest housekeeping delivery ever! We ate at the restaurant, Mr. D's. Although a bit over priced, the food was very good! We did not use any other amenities this time. The next time we are in Albany we will definitely stay here.
Debra, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely second stay at this hotel
wonderful stay and we loved the location of our room as we were able to walk from our room onto the courtyard area. Staff was very responsive. The drainage of our tub was slow with the stopper in place. It was fine when removed, but the drain beneath seemed dirty.
Sonja, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Antoine, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel staff
steven, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Desmond hotel asthetically pleasing, and affordabl
The service at the Desmond is top notch. Personable front desk, hard workers cleaning and the food at Mr.D was superb. The only critique I had is I wish they had a comforter on bed inaddittion to fitted sheets. Hotel centrally located near Airport and driving distance from restaurants.
Dawn, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Most uncomfortable check in ever!
At check in, they wanted to charge more for parking and said because we booked through hotels.com that we would get a substandard room. Very disappointed in the service and the way that we were treated to feel extremely uncomfortable.
Debra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel
My stay was absolutely amazing! I am very happy with the property and the front desk team was especially impressive. They took care of my like I was family. Don’t hesitate to book at the hotel.
Peter, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

You won’t be disappointed
The front desk team is very hospitable and friendly. Check-in was easy and they offered shuttle to and from the airport. very pleasant stay.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We had a room on the 4th floor that had a window to the courtyard. Was a bit noisy. There was a dead fish in their koi pond. Food at Mr. D’s was ok.
Bill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jery, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

margaret, 1-night trip
Verified Expedia guest review