Charlotte-Douglas International Airport (CLT) - 19 min drive
Concord, NC (USA-Concord Regional) - 33 min drive
Charlotte Station - 18 min drive
Restaurants
Suffolk Punch Brewing - 6 min walk
The Cheesecake Factory - 10 min walk
Chick-fil-A - 6 min walk
Maggiano's - 8 min walk
Arthur's At Belk - 8 min walk
About this property
DoubleTree Suites by Hilton Charlotte - SouthPark
DoubleTree Suites by Hilton Charlotte - SouthPark puts you within a 10-minute drive of Spectrum Center and SouthPark Mall. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. A seasonal outdoor pool, a snack bar/deli and a terrace are other highlights. The helpful staff and location get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
207 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (2 total, up to 23 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Free use of nearby fitness centre
Working away
24-hour business centre
9 meeting rooms
Computer station
Conference space (12002 square feet)
Services
24-hour front desk
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
2 buildings/towers
Built in 1984
ATM/banking
Picnic area
Terrace
Fireplace in reception
24-hour fitness centre
Seasonal outdoor pool
Banquet hall
Outdoor furniture
Traditional architecture
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
WiFi
Free local calls
Food and drink
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Guidebooks/recommendations
Special features
Dining
The Market Cafe – On-site restaurant.
Banker's Club – On-site bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 12.95 to 17.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 75 per stay)
Pool, spa, & gym (if applicable)
The seasonal pool is open from April 15 to September 15
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Charlotte Southpark Hotel
DoubleTree Suites Hilton Charlotte Southpark
DoubleTree Suites Hilton Hotel Charlotte Southpark
DoubleTree Suites Hilton Hotel Southpark
DoubleTree Suites Southpark
Hilton Charlotte Southpark
Hilton Southpark
Hotel Charlotte Southpark
Hotel Southpark Charlotte
Southpark Hotel
Doubletree Guest Suites Charlotte / Southpark Hotel Charlotte
Doubletree Hotel Charlotte Southpark
DoubleTree Suites by Hilton Hotel Charlotte Southpark
DoubleTree Suites by Hilton Charlotte SouthPark
DoubleTree Suites by Hilton Hotel Charlotte Southpark
DoubleTree Suites by Hilton Charlotte - SouthPark Hotel
DoubleTree Suites by Hilton Charlotte - SouthPark Charlotte
Frequently asked questions
Does DoubleTree Suites by Hilton Charlotte - SouthPark offer free cancellation for a full refund?
Yes, DoubleTree Suites by Hilton Charlotte - SouthPark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree Suites by Hilton Charlotte - SouthPark?
Yes, there's a seasonal outdoor pool.
Are pets allowed at DoubleTree Suites by Hilton Charlotte - SouthPark?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75 per accommodation, per week. Service animals are exempt from fees.
Is parking offered on site at DoubleTree Suites by Hilton Charlotte - SouthPark?
Yes, there's free self parking.
What are the check-in and check-out times at DoubleTree Suites by Hilton Charlotte - SouthPark?
Check-in start time: 4:00 PM; check-in end time: 11:00 AM. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at DoubleTree Suites by Hilton Charlotte - SouthPark and nearby?
DoubleTree Suites by Hilton Charlotte - SouthPark has a seasonal outdoor pool and a 24-hour fitness centre, as well as a picnic area.
Are there restaurants at or near DoubleTree Suites by Hilton Charlotte - SouthPark?
Yes, there's an on-site restaurant, The Market Cafe.
What's the area around DoubleTree Suites by Hilton Charlotte - SouthPark like?
DoubleTree Suites by Hilton Charlotte - SouthPark is in SouthPark, a short 5-minute walk from SouthPark Mall. Travellers say that the area is walkable and good for shopping.
DoubleTree Suites by Hilton Charlotte - SouthPark Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
24 December 2024
Amanda
Amanda, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 December 2024
Domonique
Domonique, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Susie
Susie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Ella
Ella, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Ricky
Ricky, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
16 November 2024
Not as pictured
Very welcoming staff, it was spacious and comfortable but needs updating for the cost. Never the less i would stay here again due to easy access to major restaurants and mall
Opal
Opal, 2-night trip
Verified Hotels.com guest review
4/10 Fair
15 November 2024
Poor communication skills
Upon check in we were told that the carpets were being cleaned so our room may have damp carpet all throughout (which they did). About a day later we were told late in the day that the water pipes had burst earlier that day and they had no idea when it would be fixed. It was 6pm when they told us and I had to look for another hotel and move my family (2 young kids and my elderly parents) to another place. when I tried to get a refund for the rest of my trip, the front desk told me to contact Expedia - they could not refund me at the Hyatt. They were quite short with me as if it was a huge inconvenience for them to be dealing with my issue!!
Azadeh
Azadeh, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Nikelai
Nikelai, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Friends Weekend
Check in was so easy and everyone was so helpful. Room was what was expected and clean. Bed was a little hard to my liking but other than that it was great.
Ivory
Ivory, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
It was vey relaxing. My family didn't want to leave. Everyone had wonderful time.
Jameelah
Jameelah, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
29 October 2024
Kelly
Kelly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Nice Hotel
Nice hotel in a great non congested area of Charlotte. Check in recommended excellent restaurant nearby. For a 1 night stay i have no complaints. Would definitely stay again whrn in town.
Michelle
Michelle, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
23 October 2024
Trina
Trina, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
14 October 2024
Sharon
Sharon, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 October 2024
We have stayed here numerous times over the years. It’s in a great area of Charlotte. Close to restaurants and dining. That being said, the hotel seems a bit run down for the area. It really could use a remodel. TV didn’t work on the treadmill which isn’t a huge deal considering the area is runner/walker friendly. Bed was comfortable but bathroom was dingy. There are several newer hotels in Southpark-
Susan
Susan, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
John
John, 1-night trip
Verified Expedia guest review
6/10 Good
18 September 2024
Large generic corporate hotel with disinterested staff. A relic from a different era.
J BOWEN
J BOWEN, 1-night romance trip
Verified Expedia guest review
4/10 Fair
17 September 2024
Great location away from city right next to major shopping areas. However, this is NOT 4 star quality hotel. The bed was clean but the room looks outdated, dirty carpet with stains, broken fire sprinkler. The kitchen has stove but they provided NO KITCHEN WARE so I guess guests are expected to travel with pots and pans. No cups nothing provided. We had to ask for toiletries none provided. The pool area was clean but the pool was dirty leaves and stains visible. I really expected a 4 star feel especially when you are charging $400/night. The two stars are for the location and the clean bed.
Princess
Princess, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
16 September 2024
Travis
Travis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
everything was excellent
Karl
Karl, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
Paul
Paul, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
The room
Deron
Deron, 2-night family trip
Verified Expedia guest review
8/10 Very good
9 September 2024
We love SouthPark area and stay in the area often.