6/10 Good
27 November 2024
Not good when a fat old lady has to climb in windo
The key card kept losing its code. The final time was at 2am after getting my boyfriend to the airport. Night staff said the computer didn't show me as a guest and wouldn't rekey my card. I asked "So then, where should I sleep till morning staff comes" reply was "I don't know" there was no offer to try and figure out the situation and no offer to have a seat in the check in area. I was not in the mood to fight it out with person and had remembered i left a bathroom window open so politly walked away. After spending too much time trying to awake problem solving and entering through the bathroom window i was now stuck in my room unable to leave to get me keys until my boyfriend landed m and was able to call management. With all times lost i now needed a late check out, which they seam to have a policy on not giving late check outs, if they do is only for 1 hour. When asking for extra time i was told they would charge me another days stay. I pushed the fact that i had been locked out for most of the we hours in the morning the clerk then went to ask Management who finally ok'ed extra time. Key card kept turning off making check out even slower and harder. While waiting for security to come open the door for my final trip to the car it was said the computer takes out previous guest names real early and that is possibly why i couldn't get a rekey at 2am.
Love
Love, 5-night trip
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