2/10 Poor
27 January 2025
Kicked out for talking and laughing😠
My boyfriend and I were going to stay there but we got kicked out for “noise complaints”(we did have a speaker to play music but we did turn it off completely) and the third time they came, they told us we were being kicked out. My problem is the fact that when we checked in. Not only was there 2 school buses blocking most of the parking lot and about 30 teenagers in the lobby and outside joking laughing, which we had no problems with that. The front desk attendant told us while checking in that there may be a little noise and that they apologized for any future inconveniences. We get to our room and I paid an extra 60$ to get a room with a balcony. I didn’t get that. We decided we would mention it to the front desk in the morning. As we’re just about to leave to the casino, they kicked us out. We had even turned the music off. They claimed that we were being too loud with our conversations and laughing, I’m now confused cause aren’t we here to have fun? Do people go to hotels just to do nothing? No. We were only doing exactly what the teenagers who were playing tag on the first floor and they had a problem with us? … it was 11pm at night but we did what they asked and still were kicked out for just trying to go and have some fun. We were literally about to walk out the door, we even opened the door just as they were listening to us outside of it. So I wouldn’t go there unless you want to be kicked out and my boyfriend is black, so you know what kind of service they gave us.
Stephanie
Stephanie, 2-night trip with friends
Verified Hotels.com guest review
