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Sheraton Mexico City Maria Isabel Hotel

4.0 star property
Hotel with outdoor pool, near U.S. Embassy

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Mexico City Maria Isabel Hotel

Meeting facility
Aerial view
Outdoor pool
View from room
Body treatments, deep-tissue massages, facials, manicures and pedicures

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Electric vehicle charging point
    Electric vehicle charging point
  • Spa
    Spa
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Parking available
    Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour health club
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is S$172
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Suite, 1 Bedroom, Corner

Restaurant

Club Suite, 1 Bedroom, Corner

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Restaurant

Junior Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Restaurant

Club Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Restaurant

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, View

Lounge

Deluxe Room, 1 King Bed, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Restaurant

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Restaurant

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Restaurant

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Tower

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

Galeria Plaza Reforma

Pool
Parking available
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (2402)
The price is S$154
includes taxes & fees
30 Nov - 1 Dec
Galeria Plaza Reforma
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About the area

Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500

What's nearby

  • U.S. Embassy - 1 min walk - 0.1 km
  • Angel of Independence Monument - 3 min walk - 0.3 km
  • Reforma 222 - 7 min walk - 0.7 km
  • Chapultepec Castle - 3 min drive - 2.1 km
  • National Museum of Anthropology - 3 min drive - 2.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 26 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 50 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 62 min drive
  • Mexico City Buenavista Station - 12 min drive
  • Mexico City Fortuna Station - 23 min drive
  • Tultitlan Lecheria Station - 36 min drive
  • Insurgentes Station - 10 min walk
  • Sevilla Station - 13 min walk
  • Chapultepec Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sheraton Executive Lounge - ‬1 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Cityzen - ‬5 min walk
  • ‪Prime Steak Club - Ángel de la Independencia - ‬2 min walk

About this property

Sheraton Mexico City Maria Isabel Hotel

You'll be in a fantastic location at Sheraton Mexico City Maria Isabel Hotel, only a five-minute walk from Paseo de la Reforma and Angel of Independence Monument. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or manicures and pedicures. An outdoor pool, a bar/lounge and a 24-hour health club are other features. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Insurgentes Station is 10 minutes and Sevilla Station is 13 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 756 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 total, up to 18 kg per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • On-site valet parking (MXN 200 per day)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Local/corner shop

What to do

  • Tennis
  • Fitness classes
  • Shopping

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body treatments and manicures and pedicures.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for MXN 199 per night (rates may vary)
  • WiFi is available in public areas for MXN 199 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 460 for adults and MXN 230 for children
  • Airport shuttle service is offered for an extra charge of MXN 1242.00 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 2085.92 per pet, per stay, plus a one-off cleaning fee of MXN 1300

Parking

  • Valet parking costs MXN 200 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Does Sheraton Mexico City Maria Isabel Hotel offer free cancellation for a full refund?
Yes, Sheraton Mexico City Maria Isabel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Mexico City Maria Isabel Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Mexico City Maria Isabel Hotel?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of MXN 2085.92 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Mexico City Maria Isabel Hotel?
Yes. Valet parking costs MXN 200 per day. Electric car charging is available.
Is an airport shuttle service offered by Sheraton Mexico City Maria Isabel Hotel?
Yes, an airport shuttle is available. The charge is MXN 1242.00 per vehicle one-way.
What are the check-in and check-out times at Sheraton Mexico City Maria Isabel Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Sheraton Mexico City Maria Isabel Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna. Sheraton Mexico City Maria Isabel Hotel also has a garden.
Are there restaurants at or near Sheraton Mexico City Maria Isabel Hotel?
Yes, there's an on-site restaurant.
What's the area around Sheraton Mexico City Maria Isabel Hotel like?
Sheraton Mexico City Maria Isabel Hotel is in Reforma, a short 3-minute walk from Paseo de la Reforma and 3 minutes' walk from Angel of Independence Monument. Travellers say that the local area is very safe perfect for sightseeing.

Sheraton Mexico City Maria Isabel Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Domingo, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Humberto, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Raul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ivan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great!
Hando, 6-night trip
Verified Orbitz guest review

10/10 Exceptional

Everything inside of the hotel was great, however outside close to the reforma street there were some people smoking cannabis at front of everyone including my kids
Eduardo, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel and the staff were all super friendly and helpful. For the four days we were at the hotel it really started to feel like home. The area was very nice and felt safe. Just a block away from a lot of restraunts and the breakfast buffet at the hotel was amazing.
Victor, 3-night trip
Verified Hotels.com guest review

6/10 Good

We had a good stay for it being the first time visiting Mexico City....Hotel was highly recommended by a family member who had been there earlier in the year. The only thing we had trouble, and it was reported twice was the the temp in the room. It was very unsatisfactory....hot when we first got there and throughout the 5 days, we were there...called front desk twice and once personally to the front desk but nothing changed.
Juan, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everything was great
Aldo, 1-night trip
Verified Expedia guest review

8/10 Very good

Denton Bernard, 5-night trip
Verified Expedia guest review

8/10 Very good

My stay at Sheraton was wonderful, only wish they had spa help for massages
Jesus, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We hired Antonio Vargas from their taxi service. He was our personal taxi and he went the extra mile and walked with us through Zocalo. We felt extremely safe and comfortable. He was amazing
april, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great location and staff!
Alice, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Good service
rafael Ramos, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jose, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean and in a centric location . Walking distance to restaurants and entertainment.
Jesus, 3-night trip
Verified Expedia guest review

8/10 Very good

.
Jaime, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Gustavo, 5-night business trip
Verified Hotels.com guest review

6/10 Good

My experience
The hotel needs some renovations it look tired and carpets and marble floor needs to be changed, I won’t call this hotel a 5 star hotel, the location is good and some of the staff aren’t very friendly. I did stay in this hotel before and it doesn’t feel the same
Lionel, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good hotel. Great location.
Good location. Easy to get transportation. Check in was easy and service was good. The hotel is a bit dated. The bathtub had a lot of brown cracks and soft spots. Shower head was brown but good pressure. Mattress and pillows were comfortable. Not too soft or too firm. Black out windows if you want to sleep in. Basic amenities. AC was nice but hard to adjust at times.
Chen-Wei, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Jesus M, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great location good dinner options very well located
Julio, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel
Estela De la Cruz, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Feels safe walking around the block.
Nazario, 1-night family trip
Verified Expedia guest review