Rio Negro Hotels

"Very nice roomsand restaurants. Friendly and helpful staff."

"I really don’t know where to start. Everything is so perfect about this place. One thing I want to mention is that we used to stay at another hotel in the area that was really good but I am glad I gave Sonesta a try. The second I booked it I knew that this was going to be a great choice. Breakfast was included in the price and the variety is noticeable. Let’s fast forward to check in, we were welcomed by John, one of the sweetest people we’ve encountered in a hotel. Then, Natalia (also known as Katie Holmes) helped us check-in in the nicest way possible. Throughout the whole stay, we were treated with so much love by every person we interacted with. Zenaida, Dayanna, Roque, John, Laura, the guy with the pandeyucas and the one that made the best macchiatos on Tuesday 7.1 and Wednesday 7.2. There are a couple more guys in the front desk that I am sorry I didn’t get your names but know that you are equally appreciated. There were 3 packages delivered to me and they made sure I received them. Last but not least, Liliana Lizcano, so thoughtful, so fun, so sweet, very professional yet she managed to make the time to have lovely conversations with us full of laughter and love. This hotel is perfectly run. From the meticulously cleaned rooms, to the AC, to the breakfast food choices, view & area, to the rooftop restaurant to the very mice connections to more than plenty of restaurants, transportation and shopping. We’ll be back a million times. THANK YOU! "

"Por error no realice bien mi reservación y cuando llegue para hacer el check-in la persona que me atendió fue súper amable, paciente y me ayudó a resolver mi problema. También la administración fue muy cuidadosa para hacernos sentir muy cómodos durante nuestra estancia y ayudarnos en todo lo que necesitábamos. El desayuno estuvo delicioso y las personas muy pendientes del más mínimo detalle. Definitivamente volvería a escoger este hotel en Bucaramanga y lo super recomiendo. 10 de 10. "

"Five stars hotel. Very nice and clean. Attentive and friendly staff. Comfortable bed and spacious room. Excellent breakfast bar."

"All perfect! Sadly the pool was under maintenance, but everything else great! I recommend it if you work remotely and if not too!"

"The staff was wonderful. We enjoyed our stay very much. "

"Great hotel in a great area! "

"Everything was great!"

"Note that not all rooms are apartments but the space was lovely and host very communicative and helpful."