The Maple Boutique Suites - Toronto

It was a nice place and convenient to downtown Toronto.

I never take the time to write a review but I wish I would have read the previous reviews to this place before booking. Pros: 1)nice condo. Looks elegant and comfortable. 2)The people helping were very friendly 3)the location is center and close to almost everything 4) has all the amenities, we em a grocery store in building. CONS: 1) check in was a disaster took 2hours to check in. Being tried from traveling and with fussy kids we couldn’t find the building and the person on the phone although she was nice totally sucked with giving direction. 2) the building is VERY confusing. We were at a certain lobby and the person that had to check us in couldn’t find what lobby we were in. 3) please note this is not a hotel, u can’t just check in at front desk. Someone has to go to meet you to check in. 4) also there is NO parking. We parked at the parking connected to condo and it was 30-45 a night. And when we were hungry and wanted to go out for a fast food run i had to pay $30 to take my car out. And I couldn’t walk anywhere since it was super cold and snowing. So please take all this into consideration The place is really nice with friendly ppl in line but too many down falls for my liking.

Checking in was a real problem for us, as we all came from out of town. We were told we had to pay $40.00 for an early check-in, or we could store our luggage and come back for our 4:00 check in. There was no one available to let us in to the building, a resident let us in and told us to go the 9th floor. No one there could help us, they would not let us leave our luggage there, we had our 82 year old aunt with us, that we wanted to take to lunch and wait for our 4 pm check in. Finally someone showed up and let us go up to our suite to put out luggage. After a 20 minute wait at the elevator to go from 9 to 11 we were able to drop off our luggage. Because of the wait for the elevator we walked downstairs to catch the elevator to get to the street. For a 80 plus, person, this was not a very good experience. When we had to send out aunt home, because she could not cope with going back to the to the room, we had to figure out the light system, we had no wifi, or TV. Calls and emails to try and resolve this problem were never responded to. It was an experience that we will probably not try again.

A beautiful suite overlooking Toronto. Tidy on arrival with a friendly owner (and helpful!) and located within walking distance of many touristy spots. Wish we stayed more than one night.

Check-in was a disaster. They did not email instructions. They don't answer the phone. They did a terrible job of cleaning. The shower was full of mold and the curtain was nasty. The only good thing is that it was centrally located.

Great place right in the heart of the entertainment district. Would stay here again!