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1 room, 2 adults

Sheraton Centre Toronto Hotel - Toronto

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • WiFi (surcharge)
  • Dry cleaning/laundry service
123 Queen St W, Toronto, ON, M5H2M9, Canada

4-star hotel with outdoor pool, connected to a shopping center, near Nathan Phillips Square
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • WiFi (surcharge)
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Room 3936 is so noisy, I didn’t get any sleep after a long flight from Singapore. The…Dec 2, 2019
  • Short stay but very confortable. Very nice and spacious room. Very friendly staff.Sep 21, 2020

Sheraton Centre Toronto Hotel - Toronto

More Info: 6823 2342

from S$183
  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking, Tower
  • Room, 1 King Bed, Non Smoking, Tower
  • Room, 2 Queen Beds, Non Smoking, Tower
  • Room, 1 King Bed, Non Smoking, Tower
  • Room, 2 Queen Beds, Balcony, Garden View
  • Room, 1 King Bed, Balcony, Garden View
  • Club Room, 1 Queen Bed, Non Smoking, City View
  • Club Room, 2 Queen Beds, Non Smoking, City View
  • Club Room, 1 King Bed, Non Smoking, City View
  • Club Suite, 1 Bedroom, Non Smoking, City View
  • Junior Room, Non Smoking
  • Suite, 1 King Bed, Non Smoking, City View
  • Suite, 1 King Bed, Non Smoking

What’s around Sheraton Centre Toronto Hotel - Toronto

Landmarks

  • In Financial District
  • Nathan Phillips Square - 2 min walk
  • Toronto Eaton Centre - 7 min walk
  • Royal Alexandra Theatre - 8 min walk
  • Yonge-Dundas Square - 9 min walk
  • Princess of Wales Theatre - 10 min walk
  • Hockey Hall of Fame - 12 min walk
  • Metro Toronto Convention Centre - 13 min walk

Getting around

  • Pearson Intl. Airport (YYZ) - 22 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 11 min drive
  • Union Station - 10 min walk
  • Exhibition Station - 6 min drive
  • Bloor Station - 9 min drive
  • Queen St West at York St Stop - 1 min walk
  • Queen St West at University Ave Stop - 2 min walk
  • Osgoode Station - 3 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,372 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 2 per room (up to 88 lbs)

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking * on site

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 60
  • Conference space
  • Conference space size (feet) - 5383
  • Conference space size (meters) - 500
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • Filipino
  • Portuguese

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

BnB - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Link Café - This café serves breakfast and lunch. Open daily.

Shopsy's - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Quinn's Steakhouse & Bar - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sheraton Centre Toronto Hotel - Toronto’s small print

Also known as

  • Hotel Sheraton Toronto Centre
  • Sheraton Hotel Downtown Toronto
  • Sheraton Toronto Downtown
  • Sheridan Hotel Toronto
  • Toronto Sheraton
  • Sheraton Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel
  • Sheraton Centre Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel Toronto
  • Hotel Toronto Centre
  • Sheraton Centre Toronto
  • Sheraton Centre Toronto Hotel
  • Sheraton Hotel Toronto Centre
  • Sheraton Toronto Centre
  • Sheraton Toronto Centre Hotel
  • Toronto Centre Hotel
  • Toronto Centre Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

  • Pool access available from 9:00 AM to 9:00 PM.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Covered valet parking costs CAD 52 per day with in/out privileges

    Rollaway beds are available for CAD 30.0 per night

    Breakfast costs between CAD 5 and CAD 30 for adults, and CAD 5 and CAD 30 for children (approximately)

    WiFi is available in guestrooms for CAD 14.95 per night (rates may vary)

    WiFi is available in public areas for CAD 14.95 per day (rates may vary)

    Wired Internet access is available in guestrooms for CAD 18.95 per night (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sheraton Centre Toronto Hotel - Toronto

    • Does Sheraton Centre Toronto Hotel offer free cancellation for a full refund?
      Yes, Sheraton Centre Toronto Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Sheraton Centre Toronto Hotel?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Sheraton Centre Toronto Hotel?
      Yes. Valet parking costs CAD 52 per day.
    • Is there a pool at Sheraton Centre Toronto Hotel?
      Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
    • Are pets allowed at Sheraton Centre Toronto Hotel?
      Yes, dogs stay free, with a limit of 2 per room and maximum weight of 88 lbs per pet. Service animals are exempt from fees.
    • What are the check-in and check-out times at Sheraton Centre Toronto Hotel?
      You can check in from 3 PM to 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Sheraton Centre Toronto Hotel?
      Yes, there are 2 onsite restaurants.

    Recent reviews

    Superb 9.0 From 2,647 reviews

    Very good 8.0
    Hotel could give better service during Covid
    working trip but unfortunately our next door suite were the party suite. They should drop off clean towels in the am for their guests during this covid non service time.
    Van, ca2 night business trip
    Exceptional 10.0
    very happy with our stay
    Me and my friend stay there for her bday and she really like staying there we were really happy there
    Sylvia, ca2 night trip with friends
    Exceptional 10.0
    Fabulous stay
    Fantastic hotel to spend full week. The pool is nice and rooms very comfortable. Wifi works well and near all amenities that toronto has to offer.
    JAMES, us3 night trip
    Very good 8.0
    Great stay except for...
    A great hotel to stay at! Location-wise it's perfect, the pool was nice and the person who checked us in was so friendly and positive. I love the gardens and the waterfall :) My only issue with our stay was the elevator system. Because of the pandemic, a limited amount of people are allowed in the elevators and since we were staying on the 7th floor, almost every elevator we called had people in it coming from the upper floors. Also, not all the elevators were running. This proved to be very frustrating especially since we had dinner reservations and were subsequently late. Management needs to figure out a better solution.
    Yasmeen, ca1 night family trip
    Exceptional 10.0
    Very pleasant staff. Will visit again.
    Jonathan, ca3 night family trip
    Exceptional 10.0
    Amazing experience
    Handy location, helpful staff, friendly service, room was very clean and spacious, temperature was just right. Can't think of anything that was lacking, would return again in a heartbeat!
    us1 night trip
    Very good 8.0
    I stayed there last week, and I was disappointed that none of the three restaurants in the hotel were open yet after the COVID shutdown.
    Deborah, ca2 night family trip
    Very good 8.0
    Will be coming back
    I stayed at the Sheraton hotel Saturday August 1st! When I checked in the guy was super nice and fast checking me in! It was around 6:25pm! I even asked him where the cafe was in the hotel because i was starving..he told me 2 places! While I was going up to the room, floor 25 was SUPER hot, I wasn’t sure if the AC wasn’t working but it was insanely hot! Anyways the room was unreal, clean.... no complaints! I did end up going to 1 cafe in the lobby I wasn’t a fan not a lot of options, so I went back to the reception too ask where the other cafe was and a lady was trying to help me... but she gave me such a dirty look and just giving me cut eye... she was like yea we have one here in the lobby everything else is outside! In my head I’m like that’s strange I’m pretty sure the guy told me at check in the other cafe was on a certain floor and it was kind of more pricey! I felt so uncomfortable they way she was looking at me and talking..idk if it was cause I was black or I have tattoos who knows! Her attitude was perfect when she was talking to the white lady in front of me...anyways I didn’t even bother asking again I felt uncomfortable! Even the family beside me was kinda giving a weird look at the lady as well ...Other than that my stay was amazing and checking out was awesome, they checked the room and gave me back my cash deposit! I’ll definitely be staying here again....just have people at reception with positive attitude
    Vanessa, ca1 night trip
    Exceptional 10.0
    Classy hotel - one of the best in city
    This is a pretty darn classy hotel. I literally came just too enjoy their pool for 2 days, well worth it. - Not cheap though
    Drew, ca1 night trip
    Exceptional 10.0
    Great outside bathroom condition.
    Just felt small thing like stains on the wallpaper in the bathroom could be washed away or fixed. Caulking was half done in the tub, part white caulking part beige. Doesn’t seem to Sheraton standard. But everything else was great.
    Adam, ca1 night family trip

    Sheraton Centre Toronto Hotel - Toronto

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