In the heart of Tokyo, SHIBUYA STREAM HOTEL offers a stylish retreat. Enjoy a buffet breakfast, unwind with luggage storage and dry cleaning/laundry services nearby. With in-room WiFi and a 24-hour front desk, guests have praised the helpful staff and proximity to public transit.
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
What's nearby
Shibuya Sky - 2 min walk - 0.2 km
Shibuya Scramble Square - 2 min walk - 0.2 km
Shibuya Hikarie - 3 min walk - 0.3 km
Shibuya Crossing - 5 min walk - 0.4 km
Cerulean Tower - 8 min walk - 0.7 km
Getting around
Tokyo (HND-Haneda) - 42 min drive
Tokyo (NRT-Narita Intl.) - 77 min drive
Shinsen Station - 13 min walk
Ebisu Station - 16 min walk
Daikan-yama Station - 17 min walk
Shibuya Station - 1 min walk
Omote-sando Station - 17 min walk
Meiji-jingumae 'Harajuku' Station - 17 min walk
Restaurants
Starbucks - 2 min walk
酢重 Indigo - 1 min walk
土鍋炊ごはん なかよし - 1 min walk
麺飯食堂 なかじま - 2 min walk
富士そば 渋谷東口店 - 2 min walk
About this property
SHIBUYA STREAM HOTEL
At SHIBUYA STREAM HOTEL, you'll be a short five-minute drive from Shibuya Crossing and National Stadium. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This luxurious hotel is also a short five-minute drive from Tokyo Tower and Tokyo Midtown. Fellow travellers say great things about the helpful staff and breakfast. Public transportation is only a quick walk: Shibuya Station is steps away.
At a glance
DONE
Hotel size
177 rooms
Arranged over 35 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
On-site self-parking (JPY 2800 per night)
On-site parking is limited
Height restrictions apply for on-site parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Shared microwave
Water dispenser
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2018
Safe-deposit box at front desk
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Films for purchase
Home comfort
Air conditioning
Slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Fridge
More
Weekly housekeeping
Special features
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3500 per person
Parking
Self-parking costs JPY 2800 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping service is provided once every 3 days.
Also known as
STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu
Frequently asked questions
Does SHIBUYA STREAM HOTEL offer free cancellation for a full refund?
Yes, SHIBUYA STREAM HOTEL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at SHIBUYA STREAM HOTEL?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SHIBUYA STREAM HOTEL?
Yes. Self-parking costs JPY 2800 per night. Parking spaces may be limited.
What are the check-in and check-out times at SHIBUYA STREAM HOTEL?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and contactless social distancing and check-out are available.
What is there to do at SHIBUYA STREAM HOTEL and nearby?
Recommended spots to visit include Shibuya Crossing (6-min walk) and Meiji Jingu Shrine (1.5 mi), along with Tokyo Midtown (1.8 mi) and National Stadium (1.8 mi).
Are there restaurants at or near SHIBUYA STREAM HOTEL?
Yes, there's an on-site restaurant.
What's the area around SHIBUYA STREAM HOTEL like?
SHIBUYA STREAM HOTEL is a short 1-minute walk from Shibuya Station and 6 minutes' walk from Shibuya Crossing. Travellers say that the hotel is in a great location.
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Reviews
SHIBUYA STREAM HOTEL Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Amenities
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as great, delicious, and wonderful with many options. (42 reviews)
The property offers convenient shuttle service to the airport and staff assist with taxi arrangements for early departures. (4 reviews)
The air conditioning was quiet, responsive, and effective, with one guest noting it was better than other places they stayed in Japan. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Restaurant
Breakfast
Train station
View
Store
Lobby
Food
Reviews
Verified
10/10 Exceptional
28 May, 2026
Great hotel, with excellent location, and a very helpful staff, very friendly
Alfred
Alfred, 5-night trip
Verified
10/10 Exceptional
21 May, 2026
I love this hotel, the area, the service and all the staff
Claudia
Claudia, 2-night trip
Verified
10/10 Exceptional
21 Apr, 2026
The room was great and location was amazing
Luara
Luara, 3-night trip
Verified
10/10 Exceptional
30 May, 2026
The hotel is at such a central location, that going anywhere was near and such a breeze. Good, spacious room that was clean, comfortable, and made for good rest. A place that’s truly a good stay! Will definitely book this again!
Marcus
Marcus, 1-night trip
Verified
10/10 Exceptional
19 Apr, 2026
Great location, great breakfast, great view
Jacek
Jacek, 2-night trip
Verified
10/10 Exceptional
18 Jan, 2026
Great hotel and location!!
Doris
Doris, 2-night trip
Verified
10/10 Exceptional
3 Mar, 2026
Train station and great food near by
Brianna
Brianna, 6-night trip
Verified
10/10 Exceptional
9 Mar, 2026
Perfect location on Shibuya, lots to eat, walking to all shopping and the heart of the neighborhood. Hotel was clean, friendly, helpful, will stay here again.
Adrienne
Adrienne, 2-night trip
Verified
10/10 Exceptional
22 Mar, 2026
Clean hotel! Very kind staff.
Samuel
Samuel, 5-night trip
Verified
10/10 Exceptional
5 Mar, 2026
I cannot recommend this hotel enough. Staff, amenities, they were incredible.
Sadie
Sadie, 1-night trip
Verified
10/10 Exceptional
14 Feb, 2026
Great location
Dana
Dana, 4-night trip
Verified
6/10 Good
24 May, 2026
It was a nice hotel, but very pricey. The corner room was nice with a view, but very pricey. What is a real downer is that the hotel is very difficult to find. Also proximal dinner selections were not apparent and the staff was unable to afford suggestions. They have a free deink happy hour which is a plus. The breakfast is good.
New
New, 4-night trip
Verified
10/10 Exceptional
7 Mar, 2026
The location was fabulous - direct access to trains, wonderful restaurants and a department store. The staff were so kind and helpful. I highly recommend staying here.
Christine
Christine, 2-night trip
Verified
10/10 Exceptional
26 Dec, 2025
We had a great & comfortable stay.
Joan
Joan, 3-night trip
Verified
10/10 Exceptional
26 May, 2026
We love Everything about this hotel, location amazing in the heart of Shibuya, connecting with Shibuya station, Shibuya scramble shopping mall, shibuya sky, 100s cafe and restaurant..this hotel is just "All in one" Everything you need just right infront of your sights. You get easily access to go to hachiko square and Shibuya square through the kompleks building. The hotel (lobby) stated on the 4th floor of shibuya stream kompleks building.Breakfast delicious, room interior and the whole hotel interior so beautiful and modern.Clean towel everyday clean room everyday! We love to stay here. Will come back again for sure. 10 out of 10!
Jan
Jan, 3-night trip
Verified
10/10 Exceptional
19 Jan, 2026
Excellent helpful staff, great room.
Adam
Adam, 6-night trip
Verified
10/10 Exceptional
1 Mar, 2026
Love the hotel!!! The location was so convenient, right on the center of everything. The room, the staff and amenities were great!!! Everyone were very helpful and nice. I will definitely stay here again when we come back to Japan.
Ngoc Anh
Ngoc Anh, 5-night trip
Verified
10/10 Exceptional
26 Jan, 2026
Clean, quiet, and convenient location
Ruwanthi
Ruwanthi, 2-night trip
Verified
10/10 Exceptional
20 Dec, 2025
Room was very clean, and staffs were great!
Kwun Ho
Kwun Ho, 8-night trip
Verified
10/10 Exceptional
25 Nov, 2025
Great stay! Great location
Kevin
Kevin, 3-night trip
Verified
10/10 Exceptional
31 Jan, 2026
Great location. Corner room was good size.
Gregory
Gregory, 6-night trip
Verified
10/10 Exceptional
15 Feb, 2026
Spacious room, comfortable bed and great location above Shibuya station. Will definitely be back.
Joshua
Joshua, 3-night trip
Verified
10/10 Exceptional
25 Dec, 2025
Clean , location is amazing !!!
Svetlana
Svetlana, 8-night trip
Verified
10/10 Exceptional
2 Feb, 2026
Amazing location, integrated with the station on a cozy side of it, full of restaurants in the integrated area, also integrated with the Shibuya Scramble Square building. Very clean and well appointed rooms. Great breakfast and service.