10/10 Exceptional
14 July 2020
The management team here is nothing but class. Showed up on a rainy Saturday to find out that my room reservation had been mistakenly lost (likely because of Expedia) and that my girlfriend and I would have to stay somewhere else for the evening.
C and her team couldn't have more apologetic or helpful in resolving the problem - and needless to say I ended up returning the next night to have an incredible stay.
I've stayed here before this incident and have loved the food and vibe - cannot wait to stay again. Great hotel management should not go unnoticed.
EvBr.
EvBr., 2-night trip
Verified Expedia guest review