In the heart of Florence, Daphne Guest Hause offers a charming retreat with in-room WiFi. Discover nearby landmarks like Cathedral of Santa Maria del Fiore and Gallery of the Academy of Florence while enjoying luggage storage and assistance from multilingual staff.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Non-smoking
Air conditioning
Free WiFi
Main amenities (5)
Daily housekeeping
Air conditioning
Multilingual staff
Luggage storage
Tour/ticket assistance
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Coffee/tea maker
Lift
Minibar
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Junior Suite
Junior Suite
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Down duvet
Separate bedroom
Private bathroom
Bidet
16 sq m
City view
Sleeps 3
1 King Bed
View all photos for Family Suite
Family Suite
Highlights
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Down duvet
Private bathroom
35 sq m
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Deluxe Suite
Deluxe Suite
Highlights
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Down duvet
Private bathroom
Bidet
16 sq m
City view
Sleeps 2
1 King Bed
View all photos for Superior Suite, 1 King Bed with Sofa bed
Cathedral of Santa Maria del Fiore - 8 min walk - 0.7 km
Piazza del Duomo - 10 min walk - 0.8 km
Ponte Vecchio - 11 min walk - 1.0 km
Piazza della Signoria - 11 min walk - 1.0 km
Uffizi Gallery - 14 min walk - 1.2 km
Getting around
Peretola Airport (FLR) - 25 min drive
Florence (ZMS-Santa Maria Novella Train Station) - 3 min walk
Florence Santa Maria Novella Station - 4 min walk
Porta al Prato Station - 16 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 2 min walk
Unità Tram Stop - 2 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 5 min walk
Restaurants
McDonald's - 2 min walk
Bondi Carlo - Le Focaccine SAS - 2 min walk
Caffè degl'Innocenti - 1 min walk
Trattoria Cornelius - 2 min walk
Capitale della Cina - 1 min walk
About this property
Daphne Guest Hause
You'll be in a fantastic location at Daphne Guest Hause, only a five-minute walk from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Also, Central Market and Cathedral of Santa Maria del Fiore are within a short 10-minute walk. The property is only a short walk to public transportation: Valfonda - Stazione Santa Maria Novella Tram Stop is steps away and Unità Tram Stop is 2 minutes.
Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age – 18
Check-out time is 10:30 AM
DONE
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Berna Largo fratelli Alinari 11 P/3]
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Services
Tour/ticket assistance
Luggage storage
Multilingual staff
Accessibility
Lift
4 steps to reach property
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Down duvet
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights
Optional extras
Late check-out can be arranged for an extra charge
Children & extra beds
Rollaway beds are available for EUR 10.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017B45IOX2UK2
Also known as
Daphne Guest Hause B&B Florence
Daphne Guest Hause B&B
Daphne Guest Hause Florence
Daphne Guest Hause Florence
Daphne Guest Hause Bed & breakfast
Daphne Guest Hause Bed & breakfast Florence
Frequently asked questions
Does Daphne Guest Hause offer free cancellation for a full refund?
Yes, Daphne Guest Hause does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Daphne Guest Hause?
Sorry, pets aren't allowed.
Is parking offered on site at Daphne Guest Hause?
Sorry, there's no on-site parking at Daphne Guest Hause.
What are the check-in and check-out times at Daphne Guest Hause?
Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Check-out time is 10:30 AM. Late check-out is available for a charge.
What is there to do at Daphne Guest Hause and nearby?
Recommended spots to visit include Basilica of Santa Maria Novella (3-min walk) and Cathedral of Santa Maria del Fiore (9-min walk), along with Gallery of the Academy of Florence (10-min walk) and Piazza del Duomo (10-min walk).
What's the area around Daphne Guest Hause like?
Daphne Guest Hause is a short 2-minute walk from Valfonda - Stazione Santa Maria Novella Tram Stop and 5 minutes' walk from Piazza di Santa Maria Novella.
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Daphne Guest Hause Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Train station
Location
Service staff
View
Reviews
10/10
A good place to stay I Florence. Close to trainstation
Maria
2-night trip
10/10
nice
HARUKI
1-night trip
10/10
Great hotel! Staff was great and very friendly! My room was big and spacious. Very great hotel and I would stay again. Also in a great location.
Nicholas
2-night trip
10/10
Great hospitality, great staff.
Near important points
Transportation close
Confortable
Clean
Dunia De
5-night trip
10/10
Excellent location and property - just the building is bit older
Manoj
2-night trip
6/10
Good location, near train station and close to local sights however it was noisy because of the busy area. Room was ok but wouldn’t want to spend more than one night there. There was a clump of hair on shower wall, the kettle was missing a lid and the desk was literally a piece of countertop balanced on top of a fridge (not ideal considering the kettle of boiling water is stored there). The service from staff at Hotel Berna where we checked in was very good.
Laura
1-night trip
10/10
Great location, only 2 min walk from S.M.Novella train station. 4 min walk to Mercado Centrale and 10 min ealk to Sta. Maria del Fiore.
Alfonso
2-night trip
10/10
One block from train station
Roberto
2-night trip
10/10
We booked closed to the train station and it was the best idea. Everything is walkable distance, the hotel nice and clean, the bathroom was a little dark but besides that all good. Thanks for everything!
Heber
2-night trip
6/10
Very convenient to train station. Area around property was sketchy with homeless and transient
MARILYN
2-night trip
8/10
Convenient to train station. Easy to come and go during your stay. Everything was clean and functioned well
Andrew
2-night trip
10/10
My husband and I had a good stay here. Everything was close to all the tourists locations. Plus, the train was literally less than 5 minutes walk. Service was awesome.
LORIE
3-night trip
6/10
The room was okay, nothing special. We had a triple but it does not fit three people well. Plus the third bed was so flimsy, we ended up just putting the mattress on the floor. The area is very busy and noisy. I wouldn’t stay here again.
Jessica
2-night trip
10/10
Old world Italy with modern touches. The room was super clean and comfortable. Ms. Nadia at the front desk is a gem! She was warm and friendly and a huge help!
Jennifer
2-night trip
4/10
This is too close to the train station making a lot of unruly crowd around the building. The reception was also in another building close by.
Azhar
3-night trip
6/10
The room needs mire cleaning. Good location
Eleonora
2-night trip
10/10
good
liping
4-night trip
4/10
Too noisy
Brian
3-night trip
10/10
The coordinator, Nadia, was excellent. My family came in on the train at 9PM late in the evening. The front desk closed at 6pm, so we needed to get key card/code access to the room after hours for our first night. Nadia worked with me using email over the week before our arrival. She was patient and consisted with the needed documentation. She provided excellent check-in instructions. All went well at the late evening check-in which is great when a family has travelled all day and really needed an easy check-in process for our late arrival.
Joey
1-night trip
6/10
The room request was messed up. We requested 2 twin rooms but got a king bed with sofa bed. The property is located in different place than check in location. It is a bit inconvenient.
Lilian
1-night trip
10/10
I cannot fault anything. Enjoyed my stay. We were in the spacious family room with a double bed, separate lounge area, kitchenette and a nice spacious bathroom.
Host was very lovely and explained everything well.
Location is great as it’s about 5 minutes walk from Santa novella Firenze station and also in good walking distances to restaurants and shops.
Duomo is about 20 minutes walk away, uffizi gallery 15 minutes by bus and lots of other tourist places in close distance by walking or bus. Several bus stops in close walking distance the main one we used was right next door less than 1 minute walk.
We received complimentary water, tea and snacks on arrival in the room, which was nice but only downside was the lack of cutlery, we only had spoons for the teacups, but apart from that I would definitely stay here again on my next visit to Florence.
Cynthia
4-night trip
8/10
We loved this room and its location to the train station - it was literally 3 minutes walk. The room was clean and large, it had air conditioning and a great view of the city. There was some miscommunication about the check in place but it was sorted out quickly and staff was extremely friendly. The only problem we had was the drainage of the shower, which was slow so taking showers took longer than usual. The hotel was very conveniently located just a short walk to the Duomo and the Central Market which was a lot of fun as well. There were also lots of stores and cafes nearby so eating was not a problem. We loved Florence.
Aisha
2-night trip
6/10
Check in was confusing as was the actual hotel address but we figured it out eventually. It did mention it in the confirmation email but that's not something I check frequently on vacation so I guess that's on me. You have to check in at a different hotel nearby. I don't believe there is any staff on site so if you have an issue, good luck.
Jackelyn
6/10
The apartment was centrally located, both in relation to the city's snow area and the train station. It only took 5 minutes to walk from the station. Check-in went well. Nice lady who gave a lot of information. The bathroom in the apartment was nice and clean, but had dim lighting. We were a family of four where the children are in their teens. There was a double bed in one room and a sofa bed in the kitchen/living room. When the sofa was converted into a bed, it was so cramped that the kitchen and kitchen table could not be used. This room appeared less pleasant. If you are a light sleeper and are woken by noises, do not choose this apartment. Garbage trucks or similar wake us up early every morning.As if this was not enough, several of us were stung by insects while we were sleeping. I cannot recommend this accommodation.
Mariann
2-night trip
2/10
Found bed bugs as we're about to go to sleep on the first night (19Jun'23). Next morning notified Hotel Berna who manages the check in and took payment on behalf of Daphne Guest House, and showed them the captured bed bugs. Hotel Berna contacted owner of Hotel Daphne and initially told they will refund me (booked 3 nights at 470 Euros per night and only stayed for one night). Had to stay with relatives in Prato as we didn't have the spare funds to find another hotel in Florence. Notified Expedia on same morning but they couldn't help much because payment was taken by hotel, not by Expedia. To date (06Jul'23), Daphne Guest House team have still not responded to the refund queries and Hotel Berna have advised it's not their hotel so it's not their issue to help.