Coconut Grove Lodge

Access to the hotel is horrible. There isn’t any boat deack available to land, so the boat drops wherever they can and then you need to walk 300 meters to reach the deck of the hotel. This short walk is quite painful as ut is between the non-existant shore and the manglars, steppi g on stones and fighting agains the tie/waves. The hotel instead of addressing that (as they used to have a deck...that is what they said), they couldn’t care less and they make you pay the boat trip eitherway and don’t offer additional hand when needed. Lack of consumer focus Be aware that there is no beach to rest, pr lie on the towel...so you mainly use their swimming pool, activities are not offered, at least when asking what to do, no answer was given. On the positive aide, rooms are big, with AC, cable TV and clean. Food is decent

The Lodge and staff were lovely and they work hard. However, a few things could be improved. The cleanliness of bathroom before we checked in and its general maintenance could use a refresher. We had no hot water, but they came and fixed it immediately. The choice on the menu is limited and they need to introduce both vege and vegan options. It's a lovely place and water and sea beautiful, a real aquarium. I would also expect them to give up plastic cups and straws as well as polystyrene NOW..and not fish the reef and nursery in order to help protect it. We had a good time and overall it was lovely. Much nicer and quiter than the main drag I feel..

The property is unique and absolutely beautiful. Breathtaking views and crystal clear water. Opportunities to get around the area’s islands to play and explore. Isla Mamay is close. The tunnel of love is close and a must see. The place makes you feel secluded in a private getaway. Hammocks and plenty of space for all guests. Didn’t like water pressure, broken items and not fixed. Not enough outlets, the place closed early (9pm), but didn’t provide ice or a fridge for cold items. The hotel had the same items to eat everyday and they were served for lunch and dinner. Service was slow at best by servers. Sat waiting for our order to be taken while other people sat after us and was served. Pool table broken. Pictures showed some sort of entertainment like a native dance but there wasn't. Beach is small. Trash visible upon arrival.

All amenities, services and the place are excellent, the hotel is the better option to relaxing near the city. The food are tasty, it is a familiar enviroment, not to party.

Only one place you should consider to stay on island grande

Luis had to walk very carefully on all the slick tile floors to avoid falling. He worked his ass off all evening while the desk clerk did nothing. Not sure why both were not waiting tables. You need rubber mats on those floors to prevent dangerous falls by staff and customers. Many lounge beds on grass by cabins 7-10 are cracked and pinch your customers rear end. Our ac unit did not work properly. The rooms need remodeled. Due to rough water, I will stay on the other side of island next time

One of the most amazing places I have ever visited. The staff was more than accommodating. The location is perfect. I will come back again and again.

Pool: a luxury on the island. Staff go beyond expectations to please you Due to the geography & location beach is very small, and rocky. Sightseeing is fabulous from the cabins Hotel Infraestructure is beautiful &comfortable

Hermosa ubicación, buena distribución y muy buen desempeñó del personal

Bonito el lugar, y tranquilo. La chica de recepción super colaboradora. Nuestra experiencia empezo MAL se habia coordinado con el hotel la lancha que nunca llego. Una vez en el hotel por todo cobran por unas cervezas que llevamos pagamos 1Usd c/u por descorche. El WiFi en las habitaciones pésimo servicio. Las habitaciones podrian mejorar.