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Crowne Plaza Kunshan, an IHG Hotel

Central Suzhou hotel with indoor pool, connected to a shopping center

  • Free WiFi and free parking
From
S$120

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1 / 60Guest Room
No 699 Zizhu Road, Suzhou, 215300, Jiangsu, China
9.0.Superb.
  • Ok

    Aug 13, 2019

  • 行政房很不错,行政楼层有自助餐,happy hour有免费酒水和点心

    Apr 24, 2019

See all 19 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 312 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries

What’s around

  • In Kunshan
  • Tinglin Park - 41 min walk
  • Wanda Plaza Kunshan - 2.9 mi / 4.6 km
  • Xi Lu Garden - 8.1 mi / 13 km
  • Yangcheng Lake - 8.8 mi / 14.1 km
  • Zhangpu Former Residence - 10.8 mi / 17.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Club Room (Crowne Plaza)
  • Deluxe Room (Crowne Plaza)
  • Superior Room (Crowne Plaza)
  • Superior Suite (Crowne Plaza)

What’s around

Landmarks

  • In Kunshan
  • Tinglin Park - 41 min walk
  • Wanda Plaza Kunshan - 2.9 mi / 4.6 km
  • Xi Lu Garden - 8.1 mi / 13 km
  • Yangcheng Lake - 8.8 mi / 14.1 km
  • Zhangpu Former Residence - 10.8 mi / 17.4 km
  • Kunshan Flower Exposition - 12 mi / 19.3 km
  • Qiandeng Ancient Town - 12.3 mi / 19.8 km
  • Wanda Plaza - 13.2 mi / 21.2 km
  • Qiandeng Yan Monastery - 13.8 mi / 22.2 km
  • Huacheng Tiandi General Mall - 14.2 mi / 22.9 km

Getting around

  • Hongqiao International Airport (SHA) - 65 min drive
  • Suzhou North Station - 33 min drive
map
See on map
No 699 Zizhu Road, Suzhou, 215300, Jiangsu, China

At a glance

Hotel size

  • This hotel has 312 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Health club

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Turndown service

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Small print

Also known as

  • Crowne Plaza Kunshan Hotel
  • Crowne Plaza Kunshan, an IHG Hotel Hotel
  • Crowne Plaza Kunshan, an IHG Hotel Suzhou
  • Crowne Plaza Kunshan, an IHG Hotel Hotel Suzhou
  • Crowne Plaza Kunshan
  • Crowne Plaza Kunshan, An Ihg

Optional extras

Rollaway beds are available for CNY 280.0 per night

Buffet breakfast is offered for an extra charge of CNY 138 per person (approximately)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Kunshan, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - noon. Check-out time is noon.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include bistro (2.1 mi), Whales Live Bar (2.2 mi), and Eagle Bar (2.3 mi).
  • Crowne Plaza Kunshan, an IHG Hotel has an indoor pool and a health club.
9.0.Superb.
  • 10.0.Exceptional

    Great choice for a business stay.

    Can't complain.

    Logan, 10 night business trip, Mar 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place and good mall attached!

    The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!

    3 night family trip, Oct 22, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    立地良し

    ホテルのレストランの立地が良いために何度も仕事で使いました。サービスも設備もどんどん悪くなる一方で残念

    1 night business trip, Dec 14, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Overall good stay experience.

    Room is clean and bed is comfortable. Hotel location is close to a shopping mall. Breakfast is inclusive of a variety of food choice. The check-in reception personnel was not well trained to elaborate related services, room rate and credit card pre-charge. The temp control in the room does not really work, no heater function. Overall It's a good choice staying in Kunshan compare with other hotels.

    Ding yuan, 4 night business trip, Dec 3, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Bra hotell för en affärsresa

    Oscar, 1 night business trip, Nov 20, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    立地条件最高

    ショッピングモールに隣接しているのでとても便利

    Hiromi, 2 night business trip, Oct 13, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    除了游泳池很髒亂以外其他一切都很好

    除了游泳池很髒亂以外其他一切都很好

    Hsiulan lan, 1 night family trip, Sep 23, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Still the best hotel in Kunshan for business trip but service need to be improved. Staffs are not so professional and not so kind...not many can understand English...worst when there are many group tourists... better change to another hotel when you find a big group!!

    2 night business trip, Aug 28, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    lin, 2 night trip, May 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Wai Man Centa, 1 night business trip, Nov 18, 2019

    Verified Hotels.com guest review

See all 19 reviews