C/ Cánovas del Castillo 4, Alcala de Henares, Madrid, 28807
What's nearby
Plaza Cervantes - 9 min walk - 0.8 km
Convent of Las Clarisas de San Diego - 9 min walk - 0.8 km
University of Alcala - 9 min walk - 0.8 km
Cervantes Birthplace Museum - 10 min walk - 0.9 km
La Garena Plaza Shopping Center - 6 min drive - 3.8 km
Getting around
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive
Alcalá de Henares Station - 3 min walk
Alcala de Henares La Garena Station - 6 min drive
Alcala de Henares University Station - 7 min drive
Restaurants
Cafetería - Restaurante San Isidro - 5 min walk
Cerveceria la Cartujana - 6 min walk
Cervecería Indalo - 7 min walk
Estación de Alcalá de Henares - 2 min walk
Pizzeria Carlos - 5 min walk
About this property
Hotel Ciudad de Alcalá
Located near a train station, Hotel Ciudad de Alcalá is a great choice for a stay in Alcala de Henares.
Languages
English, Spanish
At a glance
Hotel size
30 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age – 18
Check-out time is 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 8 per day)
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Coffee shop
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Traditional architecture
Accessibility
Lift
Room amenities
Be entertained
15-inch flat-screen TV
Digital TV channels
Home comfort
Heating (climate-controlled)
Iron/ironing board (on request)
Sleep well
Blackout curtains
Freshen up
Private bathroom
Bath only
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for EUR 10.6 per day
Parking
Self-parking costs EUR 8 per day
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hotel Ciudad Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel
Hotel Ciudad de Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel Alcala de Henares
Frequently asked questions
Does Hotel Ciudad de Alcalá offer free cancellation for a full refund?
Yes, Hotel Ciudad de Alcalá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ciudad de Alcalá?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ciudad de Alcalá?
Yes. Self-parking costs EUR 8 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Ciudad de Alcalá?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:30 AM.
What's the area around Hotel Ciudad de Alcalá like?
Hotel Ciudad de Alcalá is in the heart of Alcala de Henares, a short 3-minute walk from Alcalá de Henares Station and 9 minutes' walk from Plaza Cervantes.
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Hotel Ciudad de Alcalá Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
27 September 2024
Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.
Steve
Steve, 1-night trip
4/10 Fair
19 September 2024
Guests at the hotel were very noisy
Leah
Leah, 2-night trip
6/10 Good
15 September 2023
Never get a room on the bottom floor.
Chip
Chip, 3-night trip
10/10 Exceptional
12 March 2025
Guillermo
Guillermo, 1-night trip
8/10 Very good
10 December 2024
Bien limpio, buen trato y maravillosa estancia. El único pero es el parking, que al no poder reservar no tuve plaza y me costó aparcar, pero por lo demás bien
Soledad
Soledad, 1-night trip
6/10 Good
24 November 2024
PATROCINIO
PATROCINIO, 1-night trip
6/10 Good
19 November 2024
Cobran más en hotel que por Internet
Juan
Juan, 2-night trip
6/10 Good
13 November 2024
JOSE LUIS
JOSE LUIS, 2-night trip
10/10 Exceptional
27 October 2024
Muy cerca de la estación!
Seunghyeon
8/10 Very good
26 October 2024
La estancia ha sido correcta,el hotel necesita una actualización de las instalaciones.
Juan Carlos
Juan Carlos, 2-night trip
6/10 Good
9 October 2024
I like the clean bedroom. But the wifi is terrible if you’re planning to work or do homework while you stay, I don’t recommend it. The location of the hotel is not convenient to get to the airport. I wouldn’t reserve it again for that reason.
marleny
marleny, 1-night trip
10/10 Exceptional
9 October 2024
Alcala de henares
Buena edificacion, buen mobiliario pero se puede mejorar mas, no lo echen al olvido.
Emilio
Emilio, 1-night trip
6/10 Good
2 October 2024
None.
Cesar
Cesar, 2-night trip
8/10 Very good
29 August 2024
Correcto
POSITIVO: Económico, limpio y camas cómodas.
NEGATIVO: Sólo había un enchufe y estaba en el baño. A la habitación 206 no llegaba el WiFi.
MARI PAZ
MARI PAZ, 1-night trip
8/10 Very good
5 August 2024
Martin
Martin, 3-night trip
4/10 Fair
2 July 2024
Muy viejo, poco espacioso,antiguo, poco iluminado, eso sí con toda una pared de espejos.
Nos gustó la situación
Jesús María
Jesús María, 1-night trip
10/10 Exceptional
1 March 2024
Marlon
Marlon, 2-night trip
10/10 Exceptional
5 January 2024
Marlon
Marlon, 2-night trip
8/10 Very good
4 January 2024
Marlon
Marlon, 1-night trip
8/10 Very good
25 December 2023
Manuel
Manuel, 2-night trip
10/10 Exceptional
23 October 2023
Verónica
Verónica, 2-night trip
2/10 Poor
22 October 2023
Le falta condiciones
tirso
tirso, 4-night trip
8/10 Very good
4 July 2023
Nada en especial sólo que tuvimos un problema con el aire acondicionado y lo solucionaron super rápido.
Javier
Javier, 2-night trip
8/10 Very good
12 December 2022
Roberto
Roberto, 1-night trip
2/10 Poor
18 November 2022
Cama para tirar a un contenedor y ruido
La cama era peor que una cama recogida de un contenedor somier roto se movía y no hablemos del colchón con más baches que laN2 un folladero imposible dormir con dos lesbianas follando hasta las 4:00 de la madrugada llegue agotado y me fuy más cansado por la mañana nada aconsejable si buscas descansar