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The Westin Yilan Resort

Photo gallery for The Westin Yilan Resort

Property amenity
Honeymoon Studio, 1 King Bed, Non Smoking, Corner | Premium bedding, down duvets, pillow-top beds, minibar
Villa, 2 Bedrooms, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar
Honeymoon Studio, 1 King Bed, Non Smoking, Corner | Premium bedding, down duvets, pillow-top beds, minibar
Villa, 2 Bedrooms, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Overview of The Westin Yilan Resort

The Westin Yilan Resort

4.5 star property
Luxury hotel in Yuanshan with 2 restaurants and outdoor pool

8.8/10 Fabulous

379 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is S$303
Price available on 12/12/2022
Map
No. 268, Section 3, Yongtong Road, Yuanshan, Yilan County, 264
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Hot springs
  • Breakfast available
  • Free children's club
  • Free train station pick-up
  • Free train station drop-off
  • 24-hour health club
  • 24-hour room service
  • Spa services
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Separate bath and shower

Room options

About this area

What's nearby

  • Jiaosi Hot Springs - 25 min drive
  • Luodong Night Market - 26 min drive
  • Taipingshan National Forest Recreation Area - 42 min drive

Getting around

  • Taipei (TSA-Songshan) - 77 min drive
  • Taoyuan International Airport (TPE) - 78 min drive
  • Wujie Erjie Station - 11 min drive
  • Yilan Station - 13 min drive
  • Jiaoxi Sicheng Station - 17 min drive
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • Blue Bar - 4 min drive
  • Link - 4 min drive
  • 阿娘給的蒜味肉羹 - 5 min drive
  • Du Xiao Yue Restaurant - 5 min drive
  • Pain de KAI - 5 min drive

About this property

The Westin Yilan Resort

Bring the kids when you stay at The Westin Yilan Resort in Yuanshan and they can enjoy the free kids' club. Guests can indulge in facials, and Seasonal Tastes, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour health club. Fellow travellers like the helpful staff and family-friendly amenities.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Free train station shuttle from 10:30 AM to 4:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Self-service breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground
  • Children's menu

What to do

  • Hot springs
  • Karaoke
  • Pool table

Working away

  • Meeting room
  • Conference space (1335 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Spa services

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Portable bath seats
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Accessible bath
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 49-inch LCD TV

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Spring water bath
  • Separate bath and shower
  • Hydromassage shower head
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 7:00 AM to 11:00 PM. There are hot springs open between 7:00 AM and 11:00 PM.

Dining

Seasonal Tastes – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Mai – This restaurant specialises in Japanese cuisine. Open daily.
Cafe Lounge – On-site bar.

Fees & policies

Optional extras

  • Self-service breakfast is offered for an extra charge of TWD 638 for adults and TWD 385 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Hot springs access available from 7:00 AM to 11:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including gloves, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Property registration number 243

Also known as

Westin Yilan Resort Yuanshan
Westin Yilan Resort
Westin Yilan Yuanshan
The Westin Yilan Resort Hotel
The Westin Yilan Resort Yuanshan
The Westin Yilan Resort Hotel Yuanshan

Frequently asked questions

Does The Westin Yilan Resort offer free cancellation for a full refund?
Yes, The Westin Yilan Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Yilan Resort?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at The Westin Yilan Resort on 12 December 2022 start from S$303, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Yilan Resort?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Westin Yilan Resort?
Yes, there's an outdoor pool.
Are pets allowed at The Westin Yilan Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Yilan Resort?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at The Westin Yilan Resort?
You can check in from 3 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at The Westin Yilan Resort and nearby?
On-site recreation at The Westin Yilan Resort includes hot springs. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and spa services. The Westin Yilan Resort also has a garden.
Are there restaurants at or near The Westin Yilan Resort?
Yes, there are 2 on-site restaurants, featuring local and international cuisine. Nearby restaurants include Du Xiao Yue Restaurant (2.1 mi), 阿娘給的蒜味肉羹 (2.1 mi) and Balagov Ukrainian Cafe (2.5 mi).
Does The Westin Yilan Resort have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around The Westin Yilan Resort like?
The Westin Yilan Resort is located a short 13-minute walk from Taiwan Bowl & Dish Museum.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

4/10 Fair

Sebastian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jack Liwei, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dominic, 1-night trip
Verified Expedia guest review

8/10 Very good

Theodore, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Lan Jung, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

Let’s talk about stinkin Roo-mors
In Yiran area, so far pleasant experiences at hotels such as Royal Chiao Hsi and MU JIAO XI HOTEL. This is the first time I’m staying here through a friends’ super HIGH recommendation for the Westin, but the photos are definitely a lot nicer than what you see in person. I realized I’m never trusting that friend’s recommendation again haha. We stayed one night in the deluxe room on the top floor. Pros: good service, 3rd floor rooms have high ceilings, comfortable bed. Cons: 1. the onsen tub is definitely a LOT smaller than expected (it can’t fit two people unless you like being a squatting loner in the tub). 2. Scenery is a parking lot. Would recommend guest to ask for the pond or the “tree” view. 3. What bothered me the MOST. the drainage smelled really bad. I felt bad because I thought it was my partner after using the toilet, but it was in fact sewage smell coming out of the pipe next to the toilet, we told the hotel staff but they just apologized and didn’t really comp us with anything, but it’s not their fault since we told them after we checked out and confirmed it was facility issue. Still though, no matter how friendly the staffs were, they could have made a gesture since we did bare with the smell ALL night. Not to mention our friends staying in the suite a few rooms over had a broken tv (that’s a different story). Overall, it was a pretty disappointing try-out.
1-night trip
Verified Hotels.com guest review

6/10 Good

Great spacious room, but got bad allergy while staying there not sure why. The facility is new and nice, staff are helpful, but need improvement on their food also their overly-heated hot spring.. :)
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Howard, 3-night family trip
Verified Hotels.com guest review