Karuizawa Prince Shopping Plaza - 6 min drive - 5.8 km
Karuizawa Prince Hotel Ski Resort - 8 min drive - 7.4 km
Getting around
Tokyo (HND-Haneda) - 169 min drive
Karuizawa Station - 13 min drive
Sakudaira Station - 21 min drive
Yokokawa station - 28 min drive
Restaurants
ミカド珈琲 - 19 min walk
bird - 3 min drive
御菓子処花岡軽井沢店 - 19 min walk
旬彩伍合 - 13 min walk
軽井沢焙煎所 - 2 min drive
About this property
Karuizawa Marriott Hotel
At Karuizawa Marriott Hotel, you'll be within a 10-minute drive of Hoshino Onsen Hot Spring and Karuizawa Prince Shopping Plaza. You can indulge in massages or facials, then grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a 24-hour fitness centre and a fitness centre. Fellow travellers say good things about the overall property condition.
Languages
English, Japanese
At a glance
Hotel size
142 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Disposable personal items such as hairbrush, and shower cap are available for a surcharge in the lobby.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–11 AM
Restaurant
Room service (limited hours)
What to do
Ski passes
Hot springs
Bike rentals nearby
Ski area nearby
Snowboarding nearby
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
2 buildings/towers
Safe-deposit box at front desk
24-hour fitness centre
Spa services
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Biodegradable coffee stirrers
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Closed-captioned TV
Height-adjustable showerheads
Grab bar near toilet
Roll-in shower
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board
Sleep well
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.
Public bath/onsen services include an indoor public bath and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Dining
Grill & Dining G – On-site buffet restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 4850 per person
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Japanese futons are provided based on the number of adults in the reservation.
Also known as
Karuizawa Marriott
Karuizawa Marriott Hotel Hotel
Karuizawa Marriott Hotel Karuizawa
Karuizawa Marriott Hotel Hotel Karuizawa
Frequently asked questions
Does Karuizawa Marriott Hotel offer free cancellation for a full refund?
Yes, Karuizawa Marriott Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Karuizawa Marriott Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Karuizawa Marriott Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Karuizawa Marriott Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Karuizawa Marriott Hotel and nearby?
During the winter, enjoy nearby recreation such as snowboarding and snowmobiling, and return when the snow melts for cycling. Additional recreation on-site includes hot springs. Enjoy amenities such as a 24-hour fitness centre and spa services.
Are there restaurants at or near Karuizawa Marriott Hotel?
Yes, there's an on-site restaurant, Grill & Dining G.
What's the area around Karuizawa Marriott Hotel like?
Karuizawa Marriott Hotel is located a short 20-minute walk from Yukawa Furusato Park.
Karuizawa Marriott Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
15 May 2023
Tomoko
Tomoko, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 April 2023
Irin
Irin, 2-night family trip
Verified Hotels.com guest review
6/10 Good
6 May 2022
The staff and cleaniness of the hotel was good, but it was way way overpriced for the type of room (unit style bathroom etc).
Also the food was incredibly expensive - JPY8,000 for a dinner bento box (looked like something that would cost around jpy 1,500 at any other place).
I have been living in Japan over 25 years and I would not recommend the hotel because it was so overpriced. I drive a ferrari but otherwise i focus on value for money and this was certainly not value for money.
Staff were very nice and polite as one would expect in Japan. That's standard for Japan.
We ate our breakfast outside of the hotel for a quarter of the price of the hotel - full breakfast in the forest overlooking a beautiful stream - couldnt beat it.
John
John, 1-night trip
Verified Expedia guest review
8/10 Very good
5 January 2020
Good base for karuizawa
Satisfactory onsen. Good breakfast spread
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2019
Very helpful and friendly staff; efficient check-in, spacious room; very good breakfast
Yip
Yip, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
24 December 2019
great hotel to stay
A very friendly hotel for family. Our 5 years old grandson loves it. We love the in-house hot spring. Such convenient after a day out be able to come back relax & soak in the hot spring, so refreshing. Food in hotel is excellency both dinner & breakfast with wide spread & choices. Regrettably not enough time to eat full breakfast as rushing to go ski lesson for grandson. Close to town where lots of shopping & food at the factory outlets. Close to ski slopes. Don’t rely on Google direction as it takes you one big round & easily get lost at the interchange when one can simply go straight from town.
Verified traveller
2-night family trip
Verified Hotels.com guest review
4/10 Fair
30 October 2019
Stayed with my husband and dog. Everything was overpriced and the quality was way below average. Food was not great and the hot spring was one of the worst I’ve ever been to. Bath unit was nasty and old. I wish they reformed the hot springs. That would make things much better.
Staff was friendly and nice, lobby was clean.
Shelly
Shelly, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 October 2019
Room is clean, the buffet breakfast is unique and the most favorable is the staffs are really care about guests' safety. Typhoon no.19 is approaching today, hotel staffs keep sharing the latest traffic and typhoon information during our checkout.
Verified traveller
3-night trip with friends
Verified Expedia guest review
8/10 Very good
24 June 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
23 June 2019
Nice international brand hotel in the area
1. Generous size room, comfortable & clean
2. Ample parking
3. The onsen is nice & clean
4. Breakfast is fine
CHUN HUNG RAYMOND
CHUN HUNG RAYMOND, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
8 June 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
28 May 2019
Good, but the extra bed in our room is not good enough
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
26 May 2019
Great service, friendly staff. Was unexpectedly upgraded due to overbooking of the room type I had reserved and it was absolutely lovely.
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
26 May 2019
The private onsen was terrific, we used it twice a day.
Verified traveller
3-night trip
Verified Wotif guest review
8/10 Very good
6 May 2019
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
24 April 2019
Good service and nice food! Will stay here again for sure
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
8 April 2019
Arnaud
Arnaud, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
22 March 2019
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
17 February 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
15 February 2019
Amy
Amy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 February 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
10 February 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
24 December 2018
Quality Marriott hotel
Good hotel with excellent service. Not the coolest design but highly functional.
Jonathan
Jonathan, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
2 November 2018
Best for road trip
Very good for road trip , big car park.
But not recommend to traveler who take public transportation.
No any food supply even room service after 10pm. And need to drive at least 15mins to find a overnight convenience store for food . So remember to prepare some food in case you are hungry at the mid night .
The public onsen is decent and beautiful design .