Great Location but Needs Improvement in Cleanliness and Service
Our recent stay at Cora 127 was highlighted by its excellent location, convenient parking, reliable security, and pleasant surroundings. However, we experienced issues with cleanliness and service that need attention. The rooms were not as clean as expected, and the staff was inconsistent with replacing towels. The absence of on-site maintenance staff led us to endure cold showers due to a faulty water heater, and no alternative room with hot water was provided.
The room's mattresses were uncomfortable and outdated, affecting our sleep quality. We were offered access to a shower in a room under maintenance, but it too lacked towels. After persistent requests, we were finally given a new room, but it was a one-bedroom instead of the two-bedroom we booked, and again, it had no towels.
In conclusion, while Cora 127's location is a strong point, improvements in cleanliness and guest services are essential. We suggest implementing a more efficient system, ensuring staff attentiveness, and addressing current shortcomings.