The hotel area is quite good, near of the aeroport and with all facilities near by.
The gardens and skyline are amazing.
In the check in reception staff ask us for credit card, but there was no information about it when we booked the holidays.
The mattress in the sofa bed is horrible. You can feel every metal and wood stuff under it. We actually used the floor to sleep. It was more confortable than the mattress.
The cleaning is ok. But, They don´t let any sponge and detergent to wash the dishers and they don´t wash it either. Even when you can see that towels and bed sheets are dirty, they don´t change them. You have to ask for a change.
We have had so rude neighbors. They have been banging our walls, because They expect us to sleep at 10pm. They called the reception to complain because we were having shower and cooking after 10pm. For our surprise, reception called us to say that we could not use shower, toilet flush and kitchen after 10pm. This is absuletely ridiculous and off course we just ignored them and continue doing are lives.
We tried to ask for a pack lunch one day and It was a nightmare. Sandwiches were disgusting wiht old bread, dry and greasy.
The breakfast was quite nice. The have different choices and every thing looked fresh.
Restaurant staff, cleaning and most of the reception staff were very nice.
On tele 85% of the channels are in german.