We always stay at the Hampton when we are in town. This was a three day trip and it seems like each time we stay, the stay is not quite as good as the time before.
Issues that we had on this trip:
Very slow elevator, the smell of weed by the elevators and specifically around one room on our floor (I know the hotel is not responsible for people smoking, but they are responsible for it being dealt with… no smoking means no smoking, and clearly smoking was going on in the room), lack of service and food for breakfast (the place was very busy and no one brought out fresh food in the 20 minutes we were at breakfast), a room that needed better cleaning (I hate finding reminders of the previous reservation - hair on the floor and in the bed).
I hope I don’t sound overly negative, but I have been coming to this hotel since it opened, and like I said, it is not the same place with the same service. It is the best Alliance has to offer, but hopefully next time, the stay will be better.