Escape to Auberge Seraphine, where you can unwind with reflexology or a deep-tissue massage at the spa. Indulge in international cuisine for breakfast, lunch, or dinner at Reflections and enjoy al fresco dining by the outdoor pool.
Saint Lucia National Archives - 5 min drive - 3.3 km
La Toc Beach - 17 min drive - 5.2 km
Getting around
Castries (SLU-George F. L. Charles) - 4 min drive
Vieux Fort (UVF-Hewanorra Intl.) - 81 min drive
Restaurants
KFC - 10 min drive
Armandos - 8 min drive
Cricketer's Pub - 7 min drive
Bayside Restaurant - 5 min drive
KFC - 6 min drive
About this property
Auberge Seraphine
Situated on the bay, Auberge Seraphine is a great choice for a stay in Castries. Guests can indulge in deep-tissue massages, aromatherapy or reflexology, and grab a bite to eat at Reflections, which serves international cuisine and is open for breakfast, lunch and dinner.
Languages
English
At a glance
Hotel size
24 rooms
Arriving/Leaving
Check-in time starts at noon
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site extended parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
2 bars/lounges
Restaurant
Room service (limited hours)
What to do
Beach nearby
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Laundry facilities
Luggage storage
Pool loungers
Facilities
Built in 1995
Safe-deposit box at front desk
An outdoor pool
Accessibility
Wheelchair-accessible path of travel
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
Special features
Dining
Reflections – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 6.00 per person, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 16 per person
Policies
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Auberge Seraphine
Auberge Seraphine Castries
Auberge Seraphine Hotel
Auberge Seraphine Hotel Castries
Hotel Seraphine
Auberge Seraphine St. Lucia/Castries
Auberge Seraphine Hotel
Auberge Seraphine Castries
Auberge Seraphine Hotel Castries
Frequently asked questions
Does Auberge Seraphine offer free cancellation for a full refund?
Yes, Auberge Seraphine does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Auberge Seraphine?
Yes, there's an outdoor pool.
Are pets allowed at Auberge Seraphine?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Auberge Seraphine?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Auberge Seraphine?
You can check in starting at noon. Check-out time is noon. Contactless check-out is available.
What is there to do at Auberge Seraphine and nearby?
Auberge Seraphine has 2 bars and an outdoor pool.
Are there restaurants at or near Auberge Seraphine?
Yes, Reflections offers al fresco dining and international cuisine.
Does Auberge Seraphine have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Auberge Seraphine like?
Auberge Seraphine is a short 4-minute drive from Castries (SLU-George F. L. Charles) and 17 minutes' walk from Castries Central Market.
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Auberge Seraphine Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
Reviews
10/10 Exceptional
8 March 2020
One week at Auberge
Staff are amazing. Beautiful setting. fabulous restaurant. Room needs more lively art/deco.
Jacqueline
Jacqueline, 7-night trip
6/10 Good
3 March 2020
the property is located in a envy area, where the tours operators have shore tours, but the property is outdated. need more up to the times look, the rooms are ok, but they need some help. The restaurant is dying, dinner service is weak. had dinner and either was cold or overcooked, or maybe frozen taste. but needs help now. that could be a goldmine, but needs some TLC
Verified traveller
4-night trip
8/10 Very good
15 February 2020
Boutique Beauty
Cornelis
Cornelis, 2-night trip
8/10 Very good
13 February 2020
The location of the hotel is excellent in terms of proximity to Castries, the Vigie airport and cruise terminal. It's located in a quiet area with great views.
Andie
Andie, 1-night trip
8/10 Very good
31 January 2020
Verified traveller
1-night trip
10/10 Exceptional
14 January 2020
Verified traveller
1-night trip
10/10 Exceptional
8 January 2020
Wonderful area, beautiful view of the ocean, very close to Castries market, and shopping
TJ
TJ, 1-night trip
8/10 Very good
1 January 2020
The property had a pool and restaurant, bar, egret nesting tree, lily pond, boat harbor and near by shopping mall. and restaurants
Verified traveller
1-night trip
8/10 Very good
31 December 2019
it was adequate, had to ask for towels first day. no coffee in room, restaurant staff was slow but all staff was friendly. they even went and bought us a conversion plug for outlets. beautiful setting. close to ships and shopping mall-restaurants. clean rooms. management was wonderful. our airport drivers were the best, friendly and on-time.
Verified traveller
2-night trip
2/10 Poor
24 December 2019
This is a very basic, home grown hotel that charges way too much for what you get! The bed was hard, the bathroom was not clean or updated in any way. Shower leaked on the floor. Towels were small and rough. Tile floors didn't feel clean. This is a very tired property with multiple outlets that didn't work. Too many stairs that aren't safe. Not particularly helpful staff, loud music from a wedding reception. No soap in the bathroom.
Verified traveller
1-night trip
10/10 Exceptional
22 December 2019
Rex
Rex, 1-night trip
8/10 Very good
17 November 2019
Verified traveller
3-night trip
8/10 Very good
12 September 2019
Verified traveller
2-night trip
4/10 Fair
1 September 2019
Verified traveller
1-night trip
6/10 Good
11 August 2019
Apparently like a lot of places in Castries, the first impression is a place that was last decorated in the 70s. But it has nice touches and charm - big rooms, a decent pool, close to the city and George Charles airport if you’re there for work and the WiFi works pretty well. It is a bit expensive, but that seems to be typical for St Lucia.
D
D, 3-night trip
10/10 Exceptional
26 July 2019
The hospitality was five star - Caius was wonderful, friendly, warm, welcoming and extremely helpful with all queries, resolving them swiftly and to a immaculately high standard. I will definitely stay again and recommend to friends/family!!!
Verified traveller
1-night trip
4/10 Fair
28 June 2019
The property is decent (not great).
The room had a bad smell this time around and the service in the restaurant was quite poor.
I ate at the restaurant on two occasions during my 1 night stay and was disappointed on both occasions with different staff. The front desk reception was ok but they need to train the rest of the staff. It was not good and I don’t recommend them anymore.
Verified traveller
1-night trip
6/10 Good
25 June 2019
Verified traveller
2-night trip
10/10 Exceptional
25 June 2019
Très bien
Gregory
Gregory, 1-night trip
8/10 Very good
23 April 2019
Verified traveller
1-night trip
8/10 Very good
14 April 2019
It is a small 22 room hotel within easy walking distance of downtown Castries. The staff will point out the short cut by the cruise ship terminal. It is quiet and clean with a nice view of the water. No beach but a nice pool. A frig and tea and coffee in the room. My favourite was the large balcony.
Verified traveller
7-night trip
6/10 Good
12 April 2019
nothing special about the hotel. No safe deposit box. lots of rotten wooden boards etc. very tired. Staff are helpful but food service very slow
Verified traveller
2-night trip
6/10 Good
3 April 2019
Verified traveller
1-night trip
10/10 Exceptional
3 April 2019
Very convenient to the airport. Lovely restaurant, open air and good food options. The room was comfortable and very clean.
Verified traveller
1-night trip
6/10 Good
3 April 2019
Probably the best business hotel close to downtown Castries. Property dated but staff are excellent and rooms are clean. Good restaurant.