In the heart of Panama City, Sortis Hotel, Spa & Casino offers a luxurious retreat with Italian cuisine at Il Tula Restaurant and high-stakes fun at the casino. Unwind by the outdoor pool or indulge in rejuvenating treatments like Ayurvedic massages at Sortis Spa. With shopping on site and in-room WiFi, you'll be connected to all things entertainment.
56 y 57 East Street, Obarrio, Bella Vista, Panama City, Panama
What's nearby
Via Espana - 10 min walk - 0.8 km
Avenida Balboa - 13 min walk - 1.1 km
Multiplaza Pacific Mall - 15 min walk - 1.3 km
Cinta Costera - 19 min walk - 1.6 km
Albrook Shopping Mall - 5 min drive - 5.0 km
Getting around
Panama City (PAC-Marcos A. Gelabert Intl.) - 8 min drive
Panama City (PTY-Tocumen Intl.) - 16 min drive
Balboa (BLB-Panama Pacifico Intl.) - 18 min drive
Panama City Passenger Station - 16 min drive
Vía Argentina - 5 min walk
Iglesia del Carmen Station - 13 min walk
Santo Tomas Station - 29 min walk
Airport shuttle (surcharge)
Restaurants
Pizzería Napoli - 3 min walk
Fonda Mamá Gallina Obarrio - 3 min walk
Churrería Manolo - 2 min walk
The Wallace - 4 min walk
Slabon Café Bistro - 3 min walk
About this property
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott
Located just 4.8 mi (7.7 km) from the airport, Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers a shuttle (available 24 hours). Guests can visit the spa to indulge in massages, body wraps or facials, and international cuisine is served at La Brasserie, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a casino, an outdoor pool and a poolside bar. Fellow travellers say good things about the helpful staff and location. The property is only a short walk to public transportation: Vía Argentina is 5 minutes and Iglesia del Carmen Station is 13 minutes.
Languages
English, Spanish
At a glance
DONE
Hotel size
391 rooms
Arranged over 22 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Secured covered on-site self-parking (USD 10 per day)
Secured covered on-site valet parking (USD 10 per night)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Private dining
Private picnics
24-hour room service
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Shopping
Pool table
Bingo
Working away
24-hour business centre
25 meeting rooms
Computer station
Conference centre (14155 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 2014
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
Casino
Full-service spa
30 casino gaming tables
80 casino slot machines
Sauna
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Biodegradable coffee stirrers
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
46-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
Water-efficient showers only
Special features
Spa
Sortis Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.
Dining
La Brasserie – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Jackies Sport Bar – This sports bar serves lunch and dinner. Open 24 hours. Open daily.
Acua Pool Lounge – This restaurant serves lunch and dinner. Open daily.
The Garden – On-site bar. Open daily.
Sotis Market – On-site café. Open 24 hours. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 20.00 to 30.00 for adults and USD 20 to 30 for children
Airport shuttle service is offered for an extra charge of USD 50 per person (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle for children between the ages of 1 and 10 costs USD 30 (one-way)
Parking
Covered self-parking costs USD 10 per day
Covered valet parking costs USD 10 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel, Spa & Casino, Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Hotel Sortis Hotel, Spa & Casino, Autograph Collection
Sortis Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection by Marriott
Frequently asked questions
Does Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offer free cancellation for a full refund?
Yes, Sortis Hotel, Spa & Casino, Autograph Collection by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?
Yes, there's an outdoor pool.
Are pets allowed at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?
Sorry, pets aren't allowed.
Is parking offered on site at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?
Yes. Self-parking costs USD 10 per day. Valet parking costs USD 10 per night. Electric car charging is available.
Is an airport shuttle service offered by Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?
Yes, an airport shuttle is available. The charge is USD 50 per person one-way.
What are the check-in and check-out times at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?
Yes, the 4306 square-foot casino features 80 slot machines and 30 gaming tables. Bingo is offered.
What is there to do at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott and nearby?
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott has a casino and a spa, as well as an outdoor pool and a fitness centre.
Are there restaurants at or near Sortis Hotel, Spa & Casino, Autograph Collection by Marriott?
Yes, La Brasserie offers international cuisine.
What's the area around Sortis Hotel, Spa & Casino, Autograph Collection by Marriott like?
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott is in Bella Vista, a short 5-minute walk from Vía Argentina and 11 minutes' walk from Via Espana. Travellers say that this hotel is in a good location.
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Sortis Hotel, Spa & Casino, Autograph Collection by Marriott Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Restaurant
Location
Food
Bed
Casino
Bathroom
Spa
Shower
What guests liked
The pool area is very nice, spacious, and well-set up with great amenities and friendly staff. (15 reviews)
The spa at this property offers a relaxing experience with large facilities, including a vitality pool, sauna, and steam room. (13 reviews)
The property offers a great variety of excellent restaurants with many options within the venue and nearby. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
19 Jul, 2025
Wonderful
Lovely hotel
Hector
Hector, 3-night trip
10/10 Exceptional
24 Apr, 2025
Beautiful hotel
Ronisha
Ronisha, 3-night trip
10/10 Exceptional
19 Mar, 2025
Great hotel
Deon
Deon, 5-night trip
8/10 Very good
23 Apr, 2025
The hotel is a bit dated but the value is great
Shamar
Shamar, 2-night trip
8/10 Very good
29 May, 2025
I enjoyed this hotel and would return in the future. The location is convenient. I really enjoyed the pool area. The room was spacious and clean… also, the concierge (Ivan) was very helpful and friendly. He definitely made the stay a more positive experience. I would recommend this hotel to friends.
James
James, 3-night trip
10/10 Exceptional
4 Mar, 2025
Great hotel !
Bayside Limos
Bayside Limos, 1-night trip
10/10 Exceptional
22 Apr, 2025
First solo trip was a success thanks to sortis hotel 💕
Dejah
Dejah, 3-night trip
8/10 Very good
13 Apr, 2025
Loved my stay. The only issues was the lack of really hot water. The restaurants were outstanding and the service was impeccable. Would recommend it for a wonderful stay.
Lasaun
Lasaun, 3-night trip
10/10 Exceptional
18 Feb, 2025
Loved my stay the staff was very accommodating
Renarta
Renarta, 3-night trip
10/10 Exceptional
30 Mar, 2025
All the staff was very polite and helpful all the time!
Miguel
Miguel, 4-night trip
10/10 Exceptional
23 Mar, 2025
Amazing property
Shaquielle Justin
Shaquielle Justin, 3-night trip
6/10 Good
11 Jul, 2025
La limpieza no era buena: había manchas de café en la mesita de noche. Reutilizaron una toalla que había dejado en el piso. El wifi no funcionó durante toda la estadía. La iluminación era insuficiente. La plancha me manchó una camisa. No lo recomiendo.
The cleanliness was poor: there were coffee stains on the nightstand. They reused a towel I had left on the floor. The Wi-Fi didn’t work during my entire stay. The lighting was inadequate. The iron stained one of my shirts. I do not recommend this place.
Roberto
Roberto, 3-night trip
8/10 Very good
14 Apr, 2025
Needs better cleaning crews
Alvaro
Alvaro, 3-night trip
10/10 Exceptional
14 Jan, 2025
I always stay at Sortis when I visit Panama City. I like it there and they have fair rates for the suites.
Uwe
Uwe, 1-night trip
6/10 Good
3 Jun, 2025
Hotel needs some work to be this level
Condition of the hotel is deteriorating. Higher floors have a number of leaks from the ceiling.
Ice machine non-functioning on my floor so would have to request service.
Room service was quite fast but maybe because people are avoiding this hotel.
Checkin was slow. There were a number of us and it took at least 15 minutes per person.
I checked out a day early because we wanted a better hotel. Didn’t expect a refund as I prepaid through hotels.com
Verified traveller
5-night trip
10/10 Exceptional
13 Feb, 2025
Sortis rocks
Perfect location. Front desk was very helpful and was always able to offer an English-speaking person to assist. I would definitely stay here again. The room was amazing. We had a one bedroom suite and it was huge. The Concierge was so helpful.
darlene
darlene, 7-night trip
10/10 Exceptional
22 Apr, 2025
The Hotel was great. Liked the spa, they had affordable packages that included use of sunna, steam room, and hot tube. There was more dinning options than I've seen at other hotels- it had a mini resort feel. The hotel concierge and housekeeping were the true stars. The concierge helped use plan excursions and even made sure our dinner reservations was confirmed when we couldn't get in contact with the restaurant. Concierge also left a sweet honeymoon gift in our room. Housekeeping prepared a beautiful display in the room to wish us a happy honeymoon. There was no tube, but shower made up for it.
Fernando B
Fernando B, 5-night trip
10/10 Exceptional
10 Feb, 2025
This property is fantastic. The staff are amazing! The guy at the concierge (I think he’s name was Jeremy?) was incredible. The staff was extremely welcoming, friendly and accommodating. The property is beautiful and clean. There are so many dining options and the pool bar was such a nice place to relax. Would recommend!
Cierra Jade
Cierra Jade, 6-night trip
8/10 Very good
22 Feb, 2024
All around great place to stay
Colin Shau
Colin Shau, 5-night trip
10/10 Exceptional
26 Sept, 2024
Very nice property nice rooms with good air-conditioning
Ibrahim
Ibrahim, 3-night trip
10/10 Exceptional
17 Jun, 2024
Enjoyed my stay at this hotel. The spa was breathtaking really loved it !!
Victoria
Victoria, 2-night trip
10/10 Exceptional
2 Nov, 2024
I will definitely stay here again. The staff went beyond the call of duty to help non spanish speaking customers