View all photos for Room, 1 Queen Bed, Non Smoking
Room, 1 Queen Bed, Non Smoking
32 sq m
Lagoon view
Sleeps 2
1 Queen Bed
View all photos for Studio Suite, Multiple Beds, Non Smoking
Studio Suite, Multiple Beds, Non Smoking
66 sq m
Sleeps 4
2 King Beds
View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View
Suite, 2 Bedrooms, Non Smoking, Ocean View
86 sq m
Ocean view
Sleeps 6
1 King Bed and 1 Queen Bed
View all photos for Studio Suite, 1 King Bed, Non Smoking
Studio Suite, 1 King Bed, Non Smoking
66 sq m
Sleeps 4
1 King Bed
View all photos for Room, 2 Double Beds, Non Smoking
Room, 2 Double Beds, Non Smoking
32 sq m
Sleeps 4
2 Double Beds
View all photos for Studio Suite, Multiple Beds, Non Smoking
Studio Suite, Multiple Beds, Non Smoking
66 sq m
Sleeps 4
1 King Bed and 2 Single Beds
View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking
Studio Suite, 1 King Bed with Sofa bed, Non Smoking
66 sq m
Lagoon view
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 2 Single Beds, Non Smoking
Room, 2 Single Beds, Non Smoking
32 sq m
Lagoon view
Sleeps 2
2 Single Beds
View all photos for Room, 2 Single Beds, Non Smoking
Room, 2 Single Beds, Non Smoking
32 sq m
Sleeps 2
2 Single Beds
View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)
Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)
86 sq m
Ocean view
Sleeps 6
1 Queen Bed
View all photos for Room, 1 Queen Bed, Non Smoking
Room, 1 Queen Bed, Non Smoking
32 sq m
Lagoon view
Sleeps 2
1 Queen Bed
View all photos for Room, 2 Queen Beds, Non Smoking
Room, 2 Queen Beds, Non Smoking
32 sq m
Sleeps 4
2 Queen Beds
View all photos for Studio Suite, 1 King Bed, Non Smoking
Studio Suite, 1 King Bed, Non Smoking
66 sq m
Lagoon view
Sleeps 4
1 King Bed
About this area
What's nearby
In La Boquilla
Walls of Cartagena - 10 min drive
Clock Tower - 12 min drive
Cartagena de Indias Convention Center - 12 min drive
Ayala Center - 12 min drive
Bocagrande Beach - 13 min drive
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 10 min drive
Airport shuttle (surcharge)
Restaurants
Restaurante Erre de Ramón Freixa - 15 min walk
Palet's - 9 min drive
Play mar - 17 min walk
Rancho Paisa - 9 min drive
El Callejon Crespo - 8 min drive
Map
About this property
Radisson Hotel Cartagena Ocean Pavillion
At Radisson Hotel Cartagena Ocean Pavillion, you can spend time at the beach sipping drinks. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials and body scrubs. Palenques serves Caribbean cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a rooftop terrace and a poolside bar.
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Bureau Veritas (third-party expert - Global) and SGS (third-party expert - Global)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
At a glance
Hotel size
233 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in time from 3:00 PM until midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Supervised childcare*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired Internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
3 bars/lounges
Restaurant
Beach bar
Poolside bar
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Playground
Supervised childcare (surcharge)
Children's menu
Children's games
Pool gate
Lifeguard on site
What to do
On the beach
Shopping
Access to nearby outdoor pool
Ecotours nearby
Golfing nearby
Working away
24-hour business centre
7 meeting rooms
Computer station
Conference centre (11326 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Beach towels
Pool loungers
Romance packages
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Health club
An outdoor pool
Arcade/games room
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
IPod docking station
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Window screens
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired Internet
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments.
Dining
Palenques – This restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Sal Marina Beach Bar – This bar specialises in local cuisine. Open daily.
Lobby Bar Tambora – On-site bar. Open daily.
Solarium Bar – On-site bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
Optional extras
Full breakfast is offered for an extra charge of approximately COP 50500 for adults and COP 50500 for children
Airport shuttle service is offered for an extra charge of COP 60000 per vehicle (one-way. Maximum occupancy 2)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Airport shuttle service for children between the ages of 1 and 12 costs COP 0
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.