Radisson Hotel Cartagena Ocean Pavillion
- Free WiFi and free parking
- Dining venue(s)
- Fitness facilities
Great hotel, great service Got upgrade for being Expedia VIP 5 minutes away from airport
very friendly excellent service, clean, great food, perfect place for vacation
Radisson Hotel Cartagena Ocean Pavillion
More Info: 6823 2342
from S$124- Room, 1 Queen Bed, Non Smoking
- Studio Suite, 1 King Bed with Sofa bed, Non Smoking
- Studio Suite, 1 King Bed, Non Smoking
- Room, 1 Queen Bed, Non Smoking
- Room, 2 Twin Beds, Non Smoking
- Suite, 2 Bedrooms, Non Smoking, Ocean View
- Room, 2 Twin Beds, Non Smoking
- Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)
- Room, 2 Queen Beds, Non Smoking
- Room, 2 Double Beds, Non Smoking
- Studio Suite, Multiple Beds, Non Smoking
- Studio Suite, Multiple Beds, Non Smoking
- Studio Suite, 1 King Bed, Non Smoking
FAQs for Radisson Hotel Cartagena Ocean Pavillion
Does Radisson Hotel Cartagena Ocean Pavillion offer free cancellation for a full refund? Yes, Radisson Hotel Cartagena Ocean Pavillion does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Radisson Hotel Cartagena Ocean Pavillion? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Radisson Hotel Cartagena Ocean Pavillion? Yes, there's free self parking. Is there a pool at Radisson Hotel Cartagena Ocean Pavillion? Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:30 AM to 8:00 PM. Are pets allowed at Radisson Hotel Cartagena Ocean Pavillion? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Radisson Hotel Cartagena Ocean Pavillion? You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available. Are there restaurants at or near Radisson Hotel Cartagena Ocean Pavillion? Yes, Palenques offers Caribbean cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Erre De Ramon Freixa (8-min walk), Blas El Teso (11-min walk), and Dal Maestro (4 mi). Is airport shuttle service offered by Radisson Hotel Cartagena Ocean Pavillion? Yes, a shuttle from the airport to the hotel is available. The charge is COP 36000 per vehicle. Is there an onsite casino at Radisson Hotel Cartagena Ocean Pavillion? No, this hotel doesn't have a casino, but Rio Cartagena Casino (24-min drive) is nearby.
Recent reviews
Fabulous 8.6 From 269 reviews
The staff and in general the hotel nice , food was amazing, view , etc
Nice hotel. Room spacious and clean. Good facilities. Only down side staff make little effort to interact with non spanish speaking guests
The hotel is staffed by incompetent staff and managers and not at all equipped to receive and host international visitors. We are avid international travelers and were visiting with a senior citizen and child from the US. They hotel staff was not able to process our credit card for payment. We went to this hotel after several days in the walled city where we used our credit cards with other hotels and service providers. Radisson staff was convinced that it was an issue with our cards and the bank. They would not check us in till we magically resolved their IT issue. We were on phone with our bank for hours - and they kept telling us that transaction requests are not being sent to the banks at all. After hours of waiting in the lobby with a tired senior citizen, we decided to scramble cash for day 1. Then we followed up with Radisson international who told us that they had a IT issue. The next day there was a little more competent staff who managed to figure out that they were missing a step for using international cards and then process our payment. Overall - terrible experience. Will suggest all international travelers to stay away from this place.
I liked the attentiveness of the staff. The breakfast, however, could have done with less starch. Then again, the breakfasts may have been what Columbians have for breakfast. While, I, an American, am used to less carbohydrates for breakfast.
Decent but nothing amazing. Just a normal hotel. Pool is small but adequate. Only 1 restaurant, which got old quickly. Beach is nice. Staff and service is slow, but I think that is a cultural thing, not indicative of unfriendliness. All in all, it was fine. Its Colombia, so you have to be a little more forgiving.
Very nice. Bar staff were slow and not attentive. Checkout was time consuming.
This is a great place to stay, the staff is super good and the facilities are nice
My experience at the Radisson Cartagena was disappointing. On the positive side, the room was always clean and the food was nice. On the negative side, the service was very slow both at check in and check out, at the restaurant and bar. Staff members were sometimes nice and in several occasions, negligent or hostile. In the room, I could not get hot water for two days, and the air-conditioning was loud. I could also hear was what happening in the room next to me. I was interrupted by staff in the middle of the day (she opened the door to my room having just knocked and not waiting for me to answer). I did not find this hotel welcoming or special in any way. I will never go back and I don´t recommend it.
Rooms are nice, access to the beach. Staff is nicd also but not efficient.
This is the second time in two years that we have stayed at the Radisson Cartagena Ocean Pavillion and will be back in the future. The staff is extremely helpful will planning tours or booking dinner reservation. It is close to the historic walled city, located on the beach, great pool and jacuzzi, good restaurant.